Shoe store in Brierley Hill

“Really friendly staff and a great selection of clothes at affordable prices”

“The best clothes shop for children's women's and men's clothes in Halesowen”

“Got served by onkar ....found her very polite and very helpful for my daughters prom shoes etc . Bought shoes and a matching bag . Even gave us some good advice to go to another shop to get some gels strips for the shoes .. This was the only shop we found to have the kind of choice we needed”

“a truly delightful shopping experience. the lady that served us was practically perfect in every way. she had a lovely shop side manner about her. couldn't do enough for us, made us feel very comfortable and at ease with extra personal touch asking our upcoming wedding and nuptials and was very pleasant. highly recommend this shop for anybody looking for wedding paraphernalia”

“Widely open space. Easy to find all around. Self checkout machines as well.”

“Megan served me and my partner today and she was absolutely lovely! Such a friendly approach to customers and we had a great chat! Thankyou Megan!”

“I have always been a fan of Mango and love there is a store in Merryhill. Customer service wasn't great until more recently. The new staff smile and are friendly, which makes a huge difference. But i especially want to say a massive thank you to Tatum, who has been amazing with me every time I have been in the store. Tatums customer service is the best and is a huge credit to Mango. So thank you Tatum! I will keep coming back.”

“Shop often in this store, lovely polite and helpful staff especially the ladies on the tills, always cheers you up. Lots saying the lady with the red hair is rude, she most definitely is not, she’s a lovely friendly lady, would highly recommend this store and its staff.”

“Great Customer Service at the Merry Hill Branch TJ (Sales Assistant) was an absolute delight — a genuinely kind and welcoming young gentleman. His approach was by far the most refreshing and personable service I’ve experienced in any business recently. He was incredibly patient and great with both of my children, especially taking the time to help my son choose the right footwear. I couldn’t fault his service at all — his positive attitude and helpfulness made the whole experience a pleasure. A real credit to the team!”

“*Added new review - popped into flannels again, fantastic array of designer clothes/shoes. Once again, excellent customer service from Porscha and Dee. Absolutely lovely and friendly ladies. *Added new review - we have visited Flannels on many occasions and never been disappointed with the fantastic and superb service. Thank you to Porscha for her excellent customer service and dealt with a minor issue with a delivery fault. Attentive and most polite, all sorted. She really did go above and beyond, superb. Thank you to the Manager Richard, for his help and kindness, greatly appreciated. Michelle once again delivers a fabulous service, always smiling and friendly. Dee, thank you for helping my son choose an outfit and explaining the IPads and what’s available. Fantastic! Excellent store - fantastic customer service and we will always pop in to have a look at their extensive collections of fabulous designer wear. *Old Review - a slice of Designer Heaven! First visit with my teenage children, we all thought the shop incredibly well presented - Fabulous seating area. Normally I find some people who work in such environments to be pretentious? But NOT HERE…an absolute delightful experience. The staff were very welcoming and helpful. A big “Thank you” to Michelle, very professional and friendly. A lovely lady - chatting to my son and I. Fantastic! We purchase clothes on line from Flannels also, clothes are well made and shipped out in beautiful packaging (photograph below). Never had a problem or concern. If you love the late Vivienne Westwood - then Flannels is your place… THANK YOU FLANNELS :-)”

“Popped in again today and was served by Samiya. She has served me before and again she was excellent with her communication and customer service. Very well spoken and made sure I was looked after. If your looking for shoes/trainers come and see her. Spot on service. Thanks again. You should definitely already be a manager or working towards running your own store. Keep up the good work. Thanks Dinesh”