Children shoe store in Brierley Hill

“I'm disabled customer and the staff were so help. I had various styles and my size bought to me. Every effort to help. Got a lovely pair of slip on loafer style for a very good price. Highly recommend this branch. Management if you read this the lady on yesterday afternoon was brilliant”

“A certain employee by the name of will is very helpful”

“Cristiana and Smoona were amazing as always when I bought two more pair of shoes today, kindly guided by their knowledge.”

“This Next had very nice Clothes. Very Ads and Han. The inserted photos a possible Christmas pressie??”

“Visited the store today with my husband to buy a white shirt for a wedding which is Friday.we was approached by a lovely young lady who was so helpful trying to find us the right size checking every shirt possible and offering advice to try and get us what we needed.she was so professional and patient till eventually found him the right shirt,she made our shopping experience easy and less stressful,she is an asset to the store and especially as she was very young.her name was Elysia. Thankyou so much”

“Visited today sat 6th and honestly the staff in there couldn't be anymore helpful or polite, great customer service”

“We always buy our footwear from there especially Skechers.”

“Lovely, helpful Layla thank you for helping us today. She was great at guiding us to choose shoes for my son. 10/10”

“Visited the store today. Firstly, I have to say the sale is fabulous. Secondly, I was served by a lovely young lady who went above and beyond my expectations and her manager was also very helpful. It was nice to shop in a store where staff actually wanted to help. Well done river island.”

“Called in today . They didn't have the size in a jumper I was buying for a present. A young lady called Leah was very helpful and ordered me one online. She was very polite and friendly. Great customer service!!!”

“Big shop nice clean easy to find things your looking for”

“The best clothes shop for children's women's and men's clothes in Halesowen”

“Got served by onkar ....found her very polite and very helpful for my daughters prom shoes etc . Bought shoes and a matching bag . Even gave us some good advice to go to another shop to get some gels strips for the shoes .. This was the only shop we found to have the kind of choice we needed”

“Widely open space. Easy to find all around. Self checkout machines as well.”

“Megan served me and my partner today and she was absolutely lovely! Such a friendly approach to customers and we had a great chat! Thankyou Megan!”

“*Added new review - popped into flannels again, fantastic array of designer clothes/shoes. Once again, excellent customer service from Porscha and Dee. Absolutely lovely and friendly ladies. *Added new review - we have visited Flannels on many occasions and never been disappointed with the fantastic and superb service. Thank you to Porscha for her excellent customer service and dealt with a minor issue with a delivery fault. Attentive and most polite, all sorted. She really did go above and beyond, superb. Thank you to the Manager Richard, for his help and kindness, greatly appreciated. Michelle once again delivers a fabulous service, always smiling and friendly. Dee, thank you for helping my son choose an outfit and explaining the IPads and what’s available. Fantastic! Excellent store - fantastic customer service and we will always pop in to have a look at their extensive collections of fabulous designer wear. *Old Review - a slice of Designer Heaven! First visit with my teenage children, we all thought the shop incredibly well presented - Fabulous seating area. Normally I find some people who work in such environments to be pretentious? But NOT HERE…an absolute delightful experience. The staff were very welcoming and helpful. A big “Thank you” to Michelle, very professional and friendly. A lovely lady - chatting to my son and I. Fantastic! We purchase clothes on line from Flannels also, clothes are well made and shipped out in beautiful packaging (photograph below). Never had a problem or concern. If you love the late Vivienne Westwood - then Flannels is your place… THANK YOU FLANNELS :-)”

“Popped in again today and was served by Samiya. She has served me before and again she was excellent with her communication and customer service. Very well spoken and made sure I was looked after. If your looking for shoes/trainers come and see her. Spot on service. Thanks again. You should definitely already be a manager or working towards running your own store. Keep up the good work. Thanks Dinesh”