Gemstone experts in London

“Milina is clearly passionate about her products and the service that comes with it. I knew exactly the wedding ring I wanted but couldn’t find it. Milina took the time to understand my requirements and produced exactly what I had hoped for the first time. Highly recommended.”

“Beautiful Jewellery and amazing customer service - Kevin had a great way of understanding my taste and suggesting pieces that could fit, without ever imposing. I also love the great range of pieces, ranging from very classical rings to very unique and more contemporary pieces with marquise or baguette cut diamonds and other gem stones. I will definitely be back :-)”

“Always a treat to visit Lords Jewellers. Russell & his team listen to what you are looking for and go out of their way to assist and make you feel special. Nothing is ever too much trouble. I have had watches serviced and had jewellery custom-made for me. Everything was completed to a high standard. Anyone looking for a personal service, Lords of Shenfield is your place to visit”

“I purchased our wedding rings from here in March 2024, I ordered a court ring in 18ct rose gold, heavy weight 5mm and for my husband the same but in platinum. It was lovely and came in a lovely blue box. We've been to the London showroom which is lovely and staff are lovely. More to the point, the price for the quality we paid was phenomenal compared to everywhere else. I had no clue about the different weights of the ring, I went to my local high street jeweler to get a feel and was shocked when I tried on a ring that had the thickness of tin foil! Purely Diamonds can't be beaten on price.”

“A family jewellers who really go above and beyond to make the experience of buying jewellery really special! The customer service from Ceri was second to none, and she accommodated all my requests throughout the process. My handmade ring is so beautiful and I love it so much! I couldn’t recommend Hirsh London more for buying custom-made jewellery, Ceri and the team really go the extra mile to make it a special experience. Thank you!”

“What can I say about Frost jewellers.. it’s beyond exceptional.. what makes it so special is not only the team but the truly unique pieces that Frost have to offer. You can see how much care has gone into the selection of the jewellery. I have purchased 3 beautiful pieces from Frost and get compliments every single time I wear them.. the best bit is the pieces are so unique it’s not seen on everyone, everywhere. So if you are looking for something unique & special this is the place to go. Dino & the team will look after you. Thanks Frost of London x”

“Exemplary Customer Service Had an incredibly positive experience purchasing our engagement and wedding rings from Boodles Bond Street. Customer Service provided by Mo and Daniel was absolutely outstanding. They navigated a couple of bumps in the road with total professionalism. They both made the whole process a real pleasure and we were made to feel like valued customers. British customer service at its best. Thank you”

“I recently had the pleasure of visiting Unis London Jewellers at green street and was impressed by the exceptional level of customer service. I would like to extend my sincere thanks to NJ for their professionalism and kindness. NJ took the time to thoroughly understand my requirements and carefully explained every step of the process, which greatly enhanced my overall shopping experience. In addition to NJ’s exemplary service, I found all the staff members to be courteous, knowledgeable, and attentive. The manager was also very welcoming and ensured that the service standards were consistently maintained throughout my visit. The professionalism and dedication of the entire team reflect positively on Unis London Jewellers, and I look forward to future visits. Thank you for providing such a positive and memorable shopping experience.”

“Ordered the 9ct gold baby christening bracelet personalised, great quality and engraving. Fits baby perfectly. Quick delivery”

“Lovely earrings and excellent customer service . Went above and beyond.”

“We went to Krystal to commission a bespoke set for a special event. The team was amazing and made sure we felt confident in our purchase. I completely recommend this business as the quality of the pieces and the custom service were just amazing.”

“Tom at Boodles in the Savoy is a really nice guy. I never felt under pressure to buy anything and he made it seem like we had all the time in the world to consider our purchase. Without doubt the finest Jewellery in the world with amazing customer service.”

“I had my father's old signet ring repaired here (after he drove over it with his car 20+ years ago). I went into to ask if there was any possibility of it being repaired, given the poor state it was in. I was pleasantly surprised to find that they could. Everyone I dealt with was knowledgeable and welcoming. The repair took just over a week to complete (the jeweller was on holiday and he was required due to the repair worked needed); the price was very reasonable and then resized and totally cleaned the signet ring as well. I would thoroughly recommend and will be returning for my jewellery needs.”

“We've been using Gemstone for regular cleaning at our makeup/hair studio in Barnes for over a year now and have found them to be excellent. Great customer service, responsiveness and high quality cleaning. Highly recommended.”

“I had the pleasure of visiting the Harrods store in London last week, specifically the Prada boutique. There, I was warmly assisted by Jacopo, whose exceptional professionalism and kindness truly stood out. He helped me select a beautiful gift for my husband, taking the time to explain every detail and ensuring I felt completely satisfied with my choice. His patience, knowledge, and genuine attentiveness made the entire experience absolutely delightful. It is always a pleasure to encounter such dedicated and courteous professionals who embody the high standards that Harrods and Prada are known for. Thank you once again to Iakovos for his outstanding service — it truly made my visit memorable.”

“Beautiful shop with really nice shoes and jewellery”

“This company has unique quality elegant jewellery that will make an ideal gift.”

“Rachel made my now wife and my wedding rings, pooling together from our joint cache of jewellery. Felt totally comfortable in her expertise and the resulting rings more than met out expectations. Highly recommend Rachel for your personal jewellery requirements and she's a lovely person too.”

“I have visited this shop a few times and each time the lovely young men have been super helpful and pleasant. I have been very pleased with their service. I would highly recommend them for any jewellery needs and I would definitely use them again and have recommended them to my friends too.”

“Clasp on my wife's necklace had broken. The lovely lady at Goldtown's was able to replace the clash while I waited. Excellent service. Thank you”

“Amazing experience. Owners were so nice and respectful and also very covid safe. The prices were amazing and couldn’t get better from anywhere else !! Keep it up!”

“I recently bought an engagement ring from Harrington Brookshaw Jewellers and the entire experience was absolutely fantastic from start to finish. Paul, Andrew and Rhys were incredibly helpful, guiding me through the whole process without ever making me feel rushed or pressured. Thank you!”

“Bought a very beautiful bracelet and it was great. Sometimes from other jewlers the item you get doesnt match the photo but not in this case, exactly as described. Easy to purchase, quick delivery, couldnt ask for better!”

“I had a great experience at Kabul Jewellers in Kingsbury! The staff were really helpful and patient, and they had a beautiful selection of jewellery at amazing prices. Roen was especially kind and attentive — he took the time to help me find exactly what I wanted and made the whole process easy and enjoyable. I’d definitely recommend Kabul Jewellers to anyone looking for quality pieces and excellent customer service!”

“This business is truly amazing and gives the personal touch to all it does. They truly care about what they do. I had an earring with a broken spring which needed fixing. I went to their premises at the Piano House and immediately they remembered me from my visit a few years ago which I thought was the first amazing touch. Then having explained the issue, they said that they could fix it within the next half hour - I actually thought I’d have to leave it and return next week .. next amazing touch. In fact they carried out the repair so quickly and so well that I could not tell the repaired one from its perfect twin. Pricing so so reasonable. I truly recommend Dorado Jewellery to all.”