Pet friendly hotel in Brentford

“Absolutely we are loved our time here! The apartment was cozy and well-designed, perfect for a short or long stay. Rooms are modern, quiet, and fully equipped, making it ideal for both business and leisure stays. The service was professional and courteous throughout my visit. Highly recommended. Adi and Manisha”

“Great stay, lovely staff. Clean modern room. Nice pool. Breakfast not too busy even at peak time and hot fresh food. Location not particularly close to much public transport but that won’t be an issue for everyone”

“Very good value for money. Big rooms with comfortable beds. Location is nice with bars, restaurants and shops nearby. A bit noisy because of traffic and planes, but thats what you get in busy London. It's only 1 hour with public transport to the center of London and just 30 minutes tot Heathrow airport. The staff is kind and helpful. I only used breakfast and the variation an quality was perfect for me.”

“Regular stayer. Pretty much faultless. The rooms are spotless and the housekeeping ladies do an excellent job turning a room around even in busy times. Front of house is a bit dated now but the service provided by the staff is excellent very happy to accommodate even the most tiresome of visitors. Nothing is too small or big for all the staff who are very attentive and have a great positive attitude. Jesvil is very good as the manager, and has his staff/colleages are a tribute to him. Great team. Ultimate Wi-Fi is faultless too.”

“Wonderful Breakfast Experience at Premier Inn We had an excellent breakfast at Premier Inn, made extra special by Chef Ainsley. He took such thoughtful care of the children, even surprising them with pancakes decorated with a heart in the middle—a beautiful touch that made them feel truly seen. The food was fresh, varied, and delicious, with something for everyone. The service throughout was warm, attentive, and family-friendly. Staff were kind, patient, and clearly cared about creating a positive experience. Clean, welcoming atmosphere and a team that goes the extra mile- Highly recommended! Thanks to all the staff who made us feel very welcome”

“JASON and JAMES. Both super super helpful and very accommodating. They are a massive credit to the Charles Hope Team and I hope their service and proactive customer service approach is appreciated by the leadership team. They truly make it a pleasure to stay at the apartments and really can’t thank them enough for all their help in past bookings and what I hope will be many bookings going forward too!”

“Attended a booked event in the garden. The staff are very friendly, helpful and approachable. The drinks menu has a great selection including bitter beer. The food served at the function was well prepared and presented. It was delicious! The garden comprises several cosy beach huts with comfy seating and heaters as well as outdoor tables. It was reasonably priced for West London.”

“It’s a decent hotel if you’re in the area . Parking 8£ get there early , I drive a pick up and parking was sufficient! Chap at the front desk is brilliant and helpful . Location is brilliant for the area , card machine wasn’t working at the restaurant but we sorted that and they were very helpful. Didn’t eat any food but the beer was decent ! Room was fine for the price , it was clean and bedding is good ! Fire alarm went off for some reason but could just be a fault”