Store in Bromley

“Wonderful location for kids and adults. Check out the huge water lilies and HUGE bunny rabbits. Please lots of other animals...photos are the little rabbits!”

“Karen was a great listener and really seemed to understand my problems. I am really pleased that the herbs she prescribed have improved my condition - I would definitely recommend her.”

“I want to express my deepest gratitude for the exceptional kindness and support I received from your team member, Damien. During a particularly challenging day, I explained that I had autism and was struggling to find an item. Damien’s compassion, patience, and genuine care made a profound difference for me. His actions went beyond mere assistance — they made me feel truly seen, valued, and understood. I believe he deserves extraordinary recognition for his dedication and empathy. Thank you for fostering such a compassionate environment and having team members like Damien who make a positive impact. Best wishes Ricky”

“Thank you so much for the beautiful bouquets and arrangements for my wedding. It was a pleasure working with you.”

“A lovely person Kazi, handled my requests for information and went above and beyond in ensuring my customer experience was faultless. Couldn’t have asked for more. Outstanding. Thank you”

“Bought a pair of loafers from here, but have to say the service was extremely impressive. Akhil Singh served me wonderfully, and ensured I went home with a pair of wedding shoes I was pleased with at the time. God bless you guys. Akhil, you are a testament to your team!”

“I moved to Touchwood a year ago and cannot fault them. The staff are all amazing and very cheery and friendly. My prescriptions are always ready, despite being issued by the GP a few minutes earlier. The resident pharmacist is superb and very helpful with any advice on my medication. Thank you.”

“Went in to get a Xmas gift and Lira was very friendly and professional”

“Great shop. Great workers who are always happy to help and really friendly. Great prices. Extremely useful during these testing times.”

“It's not often I leave a review on a high street store, in fact I don't think I ever have! I've recently moved house so had a lot to buy from here. They have absolutely EVERYTHING! I'd like to give a shout out to Milita and Muskan whose customer service was second to none. They were beyond helpful and went above and beyond to help me. A truly great shopping experience, thank you!”

“This little shop is the only one like it on the parade and it's got such a lovely owner. I encourage everyone to visit and shop local and support family business!”

“We used Benchmarx to change our kitchen worktops. Charlie was great and helpful. Everything was smooth and no issues. I would definitely recommend their services.”

“Always feel comfortable here and the staff are always really friendly and helpful. On this visit I had some specifics on what kind of suit I needed and Nesida was amazing at picking out exactly what I was imagining! She really connected with me and was supportive through the whole process! I ended walking out with the perfect suit and a big smile on my face! Thank you!”

“I've used this branch for ten years or more without issues until recently. After a service, My Mercedes App and the vehicle still showed that service was due. On pickup, the Staff said it would update in 24-48 hours, but it didn't. The Mercedes Me app team told me to return to the dealership for a reset. When I called, I was told I needed to book the car in for the day, which wasn't convenient, as I knew it was only a minor job -and also an error caused by the workshop team. Despite promises to follow up with a call, I never received a response. Eventually, I spoke with Keith, who quickly coordinated the update while I was on the phone—I brought in the car, and he resolved the issue within 10 minutes on the same day. I would like to say that Keith successfully transformed a frustrating experience into an efficient solution-”

“I had my travel vaccinations here and it was a good experience. Staff were friendly, helpful and informative.”

“excellent customer service, got the exact shoes I wanted”

“Good and fast delivery! I've ordered a few times with gopuff and the drivers were always friendly. Also, discounts all the time. Recommend :)”

“Really helpful staff, the pharmacist himself is excellent. It does get very busy being close to a doctor’s surgery but don’t let that put you off. I think people complaining are not acknowledging how much the pharmacist has to do these days. I get all my families meds here plus I pop in for advice when needed and I will continue to do so.”

“Great Service from Darren. Such a friendly and helpful guy.”

“Terry is exceptional in his field. Over the 25 years I've been visiting the clinic, I've experienced Chinese acupuncture for various issues, and it has consistently delivered results.”

“Always happy to visit that shop. Very convenient and close to me. Xx”

“Highly recommend this store,accepts yodel,large assortment of products”

“I made a quick dash to find an outfit for a wedding on Sunday and was welcomed by the most helpful staff this evening. They pulled out some fabulous options for me and encouraged me to try sizes much smaller than I’d usually go for. Although I only had half an hour until the store closed, they made it feel like a personal It personal shopping experience. I highly recommend!”

“Nice and helpful costumer service.”

“I had a lovely lady called Abbie serve with who was extremely helpful and very kind, the true definition of outstanding customer service. Thank you Abbie”

“Impressed with the Russell & Bromley customer care. They set the standard in fostering positive customer experience and brand alliance.”

“I recently purchased 2 pairs of shoes from this store and the customer service was amazing. They were very quick and responsive as I asked to try a few different pairs and sizes. The employees there and especially the management team were great and very helpful. Made the whole experience very easy. Would recommend this store very highly.”

“I have seen from other reviews that the service is bad but I didn't have that problem. I was greeted with a smile by one staff member, after browsing I was asked by another staff member if I needed help, there was a third staff member who was busy but smiling and laughing also. I purchased a pair of trainers with zero issues. I would definitely recommend a visit here if you're a sneaker freak.”

“Top quality trending styles..They are always crafted From Luxury Leathers And Soft Suedes.”