Veterinary care in Welling

“All the girls at this practice were absolutely incredible with my Hungarian Vizsla , brought her back from the brink of death after consuming large portion of cacau chocolate. Massive Thank you to SABRINA and AMI - without their swiftly given Love and tenderness she would of struggled due to her anxious nature . DEBRA also, you are a ray of bright shining Light. Thank you ladies xx”

“We came back to this Medivet after a number of visits to our more local branch over the years left us disappointed. We had a rabbit and it often felt like some of the vets at the previous branch were a little out of their depth. These guys were great and really knowledgeable and caring. When we sadly said goodbye to our old boy in June, they were fantastic. We've come home after some time away to his ashes and a wonderful little box containing some of his fur and his paw print. They handled a very tough time with such empathy. Thank you.”

“Our two cats were very well cared for at Treetops. The staff are friendly and efficient, and seem to care about the cats they're looking after. On dropping ours off I saw where they were going to be for the week and I was impressed that it was spotlessly clean. A great local cattery.”

“We’re very happy with this practice, the vet and reception staff have always been very helpful and I don’t usually have long to wait for an appointment.”

“I changed vets to this one. They have been very good and friendly. They don't try and stripe you up like other vets. Consultant fees were nearly £20 cheaper than the last vets.”

“After 6 years without a dog, I decided it was time to welcome a new puppy into our family. My previous dog was registered with another major veterinary group who unfortunately have had far too many complaints regarding their care in recent years. Given others recent experiences, it made complete sense to try a different veterinary group with better customer feedback, which led me to register with Medivet. I had only had my new puppy for 5 nights before some concerns arose. It was the weekend and my local practice was closed, so I contacted the Hendon location which thankfully is open 24/7. After speaking with the practice, I was advised to bring my puppy in for an examination. Upon arrival, I was warmly greeted by Chloe and vet Rebecca. After taking a sample and conducting the necessary test, I was seen by vet Olivia. She thoroughly examined my pup and reassured me that he was absolutely fine - he was just passing worms after being de-worming medication a week previously by his breeder (which is routine practice in puppies). Kobe was given a comprehensive check-up, and my mind was completely put at ease as I had naturally assumed the worst as a new, worried pet parent. What impressed me most was that Olivia spent a generous amount of time with us, handled my dog with genuine love and care, and never made me feel rushed or like my concerns weren't valid. We were provided with medication, received our bill, and were informed that we were good to go. Some may consider Medivet to be expensive, and yes, they likely charge more than other practices. However, I found that they genuinely tried to keep my bill as low as possible, which was greatly appreciated and has reassured me that registering with them was the right choice. The wait time was also very reasonable considering we had booked an appointment. I've seen other reviews complaining of long wait times, however this was absolutely not our experience at all. I would like to give special thanks to Isobel, Chloe, Rebecca, and Olivia for their exceptional care, compassion, and professionalism. All in all, it was a fantastic first experience at the vet for our 8 week old puppy. While I cannot speak for future visits, I sincerely hope I'm given the same outstanding experience each time moving forward. Highly recommended for anyone looking for a veterinary practice that truly cares about both pets and their owners! P.s. I would also highly recommend that pet owners either purchase a 5-star Defaqto rated insurance plan or set aside £100-200 per month in a dedicated fund for any future vet bills and pet emergencies. You may not ever need to use it, but when you do need it, you will be incredibly grateful to have that financial safety net in place - speaking from past experience.”

“I took my dog Truffle to see Dr. Ward for his vaccinations, and I was so impressed with the care and compassion she showed. She was incredibly kind and gentle with him, making sure he felt safe and at ease throughout the appointment. Truffle can be a bit nervous, but Dr. Ward’s calm and reassuring approach made all the difference. The whole process was smooth and stress-free—for both of us! I’m really thankful to have found such a wonderful vet.”

“It's a place I took my other dogs so when I got new puppies I signed them up.i have always had great service and really lovely friendly staff. The vet was so great with my girl puppy on her last visit.”

“Lovely friendly practice, both vets and receptionist. My hamster hurt himself on the way home from another one of their practices and they saw him immediately no problems at all.”

“This vets is one of the kindest vets we’ve been too! They are so supportive and kind. When my mums dog was put down they lit the candle and held a moment silence. They are kind and compassionate and felt like they genuinely care about the animals they treat.”

“We have always been treated with such kindness to us and our dog Bertie. Always very caring receptionists/Vets and Nurses. We would Highly recommend Vets4Pets Thurrock.”

“Wow, wow, wow! I recently had the pleasure of boarding my Otterhound, Otti, at Weyfarm Boarding Kennels, Ottershaw, Chertsey, and I can’t express how thrilled I am with the experience! Initially, I was quite anxious about leaving him for two weeks, especially since I usually entrust his care to his original breeder. Unfortunately, due to unforeseen circumstances, I needed to find a new place, but my worries quickly vanished once I found this gem. From the outset, the booking process was seamless. I appreciated being able to upload Otti's medical information and confirm his kennel cough vaccination, which made me feel more secure about his stay. I was genuinely nervous about leaving him without any prior trial run, but my concerns were unfounded. Upon arrival, I was impressed by how secure and well-managed the facility is. The staff were professional and willing to answer any questions I had, putting my mind at ease. Dropping Otti off was a breeze, and the entire process was remarkably smooth. Today, when I picked him up, I was greeted warmly and the check-out process was just as easy as check-in. To my delight, Otti was back in my arms within minutes! It was clear to me that he’d been well cared for and treated amazingly during his stay. I’m so grateful to have found a boarding place that prioritises quality and truly cares for the dogs entrusted to them. I’m already looking forward to booking again for next year! If you’re looking for a trustworthy kennel, I highly recommend Weyfarm Kennels. Thank you for taking such wonderful care of my Otti! Sean”

“We unfortunately had to take our boy Frankie to an emergency appointment last night where we sadly had to say goodbye to him. The team were honestly absolutely amazing, kind and caring. Our vet lead us through every step with caution, understanding and patience. I cannot express how thankful I am to how you all treated us through out the process and for the care and instant love you gave to our boy. Thank you all so much.”

“I found the veterinary staff and receptionists to be extremely helpful, informative and professional. I have a regular appointment for my pet bunny and the staff are always very attentive and helpful. It be difficult to find vets who do teeth incisor trims without anaesthetic - so really grateful to the team here.”

“The staff was exceptional during one of the toughest moments I've had to go through. I can only thank them for being kind, caring and all around great. Edit: I just got home and found a card from them, giving their condolences and a bag of poppy seeds to spread in her memory. It's a small gesture, but it means the world. We will for sure register our newly adopted kittens with them. Thank you.”

“Just recently joined this vet for my dog who isn’t well and he was seen super quickly! He’s normally very nervous at the vet, but honestly, it was probably one of the best visits to a vet we have had. Rebecca put my mind at ease and was so sweet and gentle with my dog. She gave him lots of treats and I feel really informed and reassured.”

“My mini schnauzer had a cracked tooth that needed to be extracted, and the team at Medivet—Natasha, Nicole, and Ruby—were absolutely fantastic. They were welcoming, reassuring, and incredibly gentle with our little patient (who is quite the scaredy-cat). They went the extra mile to fit us in, recommend the best option in terms of both outcome and cost, and ensure our pup was as comfortable as possible. They also provided us with all the necessary information in a very clear way, and the procedure was carried out smoothly. Honestly, I can’t recommend this vet practice more highly!”

“Russell was so good with our dog Jango when we had an emergency visit last night. Clearly knew what he was doing and took so much time and care with Jango. The service was thorough, thoughtful and incredibly reassuring. The cost was very good considering it was the middle of the night and the level of time and care that was given. Jango is on the mend and we are very relieved that we were able to be seen straight away by this out of hours vet.”

“Harley has stayed here several times. It always amazes me how all the staff know all the dogs. It's the only place where she comes out so happy, giving affection to us for collecting her but importantly it's lovely to see how she interacts with the staff who clearly invest a lot of time while we're away and make a fuss. Couldn't recommend Pipwood highly enough!”

“This eye ointment is what my dog really needed. Good supplier of terramycin in the UK, quick delivery, thanks”

“What an amazing service! thank you so much for putting our minds at rest - will definitely use again! Thank you :-)”

“Friendly staff and outstanding quality of care. My cat was treated as if it were one of the family. I would highly recommend this practice.”

“First time using Gina's services and I was extremely satisfied. Gina was professional and took excellent care of our little Sami (cat) by visiting once a day for a week for feeds and managing his litter! I felt more at ease knowing Gina was there to support us as it is never nice leaving your pets when you go abroad. When we arrived home Sami was very happy and chatting away to us obviously telling us how well he had been looked after.... lots of kisses and cuddle!!!! I would highly recommend Gina. Very professional and trustworthy. Now we can go away knowing that Sami will always be loved and looked after... Thank you.. x”

“I called about my dog who ate chocolate buttons. The person was really kind on the phone, and vet was very helpful. I wouldn't hesitate to use them again, thank you.”

“Vet and reception both really nice and friendly, most relaxed my cat has been in a vets”

“Debbie and the gang are always so accommodating”

“Bob has walked my dog twice a week for over 2 years now… come rain or shine. Highly recommend!”