Customer service in Bury

“Our Children (five and eight) are excited about adding to our family and have discussed a hamster.... My husband and I went to Pets at Home Bury to talk to an expert and discuss possible options and in particular what pet would be best for our family. We spoke to a lovely lady on the till who called over her colleague Maddie. Maddie talked us through options, and explained the nature and requirements of Hamsters, also looked to understand more about us as a family, how old the children are, how much activity we do, how much available time we have to properly look after and love a new pet. This was so impressive as clearly she wanted to ensure she advised us enough to help guide our informed decision whilst also having the welfare of the animal at the heart of the decision which is exactly what any ethical and compassionate pet store should do! She was engaging, extremely knowledgeable, clear and just so so lovely to talk to! We actually since talking to Maddie, believe that Guinea Pigs may be a better option for us, particularly because the are nocturnal and our daughter is still young, her bed time would be Hammy's wake up time! We were introduced to the available Guinea Pigs, shown a variety of housing options, Maddie explained the importance of nutrition, play, chew toys and behaviours to watch out for too as the Guineas get older. We are going to reflect in readiness for a joint family decision with Henry and Lils, but for now are just so grateful for the time Maddie spent with us. Finally, the Store Manager Raf was really encouraging about ensuring Maddie was recognised for her efforts - he was keen to encourage this recognition of his team and in my eyes, this is really good leadership! Thank you Pets at Home Bury!! x”

“Having not owned a hot tub before it was a big decision for us to make the purchase and we had LOTS of questions. So happy we chose hot tubs direct, all the people we have dealt with have been friendly and knowledgeable, the tub was ordered and delivered in the specified time period, we needed a crane to lift the tub over the house, hot tubs direct arranged everything. Even after purchase they are always on hand to answer any questions, Chloe especially deserves our thanks as she is always happy to help. We found the price very fair and the maintenance plan offered also looks to be great value (not had to use it yet and hopefully don’t have to apart from service). Overall we are really happy with the hot tub and massively impressed by the service received, can’t fault them.”

“Went in today for my first vape. The lady was lovely and so helpful.”

“Popped into the branch and wanted some info on long haul summer destinations. Staff super friendly but not pushy. Answered my questions and suggested some destinations which met my requirements. Nothing was too much trouble and staff were very attentive. So pleased with my experience. Will be back!”

“Excellent service very frendly and polite ill go there every year with mine and my partners car”

“Rented a flue gas analyser. Another branch weren't coming up with the goods so they went all out and found me another. Dean kept me informed every step of the way and was INCREDIBLE!!!!! Many thanks !”

“We were seen virtually on time and the vet was lovely , professional and quick in her treatment and advice. She was very gentle and careful with our two stressed moggies and showed great understanding. Thank you!”

“The lady was so helpful, I couldn't decide which ring to go for, she suggested one looked more elegant than the other and it turned out to be the cheaper of the 2, very genuine, customer service excellent, I went back the next day as the ring was too big (my hands were very warm in the shop) and she exchanged it fir a smaller size. Thank you so much I would highly recommend.”

“We popped by to browse around the shop for car seats and prams. Laura was super helpful and on top of that she mentioned an antenatal course held in the store. We booked it and highly recommend it to expectant parents (great value!). The course is led by Rachel, an experienced midwife, an absolute star and wonderful woman. The classes are so well organised, informative and all in a lovely atmosphere. All thanks to Bashy, the shop owner, Rachel and Lauren. Thank you so much ladies for making our journey richer in this lovely experience.”

“Outstanding as always! I simply would not trust my car with anyone else. If you want a professional job done, at great prices, with a team you can trust..... Look no further”

“The guys are amazing here! MOT and service always at this garage and never had no issues.. always get me in on time. 5 stars”

“Gaynor does the best manicures. She is professional and I wouldn't go anywhere else for my nails. I've been a client for about 3 years now and I would recommend Nothing but nails and beauty to everyone!”

“It's a great place. Reasonably priced items. Very pleasant and friendly staff and volunteers”

“Julia was extremely helpful in locating an item I had reserved on 3 occasions at the Bolton store with a negative outcome. Julia at Bury found our requested item within 10 mins and has also arranged for the same item to be sourced from the Warrington store. Thank you so much for your excellent customer services. You went above and beyond and I am extremely grateful. Joanne Kay”

“Been here know for a no of years and very satisfied ... Friendly easy going staff, quick on ordering goods and prescriptions, always been ready when I arrive for them. Easy access and pick up.”

“Nice clean trucks and the staff are nice to”

“Brilliant service, they really can't do enough to help you. Service as it should be.”

“Traditional expert insurance advice for those who understand they don't understand insurance”

“Love this takeaway. Pizza is delicious. Kebabs are full of flavour, not many veggie options but never had any complaint about food. Always delicious. Accidentally ordered for collection but they happily delivered to us in less than half an hour.”

“Quick turn around, easy to understand and very responsive to emails. Highly recommend.”

“I called X & U Handyman and Remodeling Bury to hook up locks on my drawers at home and in my office. They worked on separate days per my request and they didn’t charge me for it. They could be really busy though. Thanks a bunch!”

“Highly recommended. Have a gold twisted rope necklace which has 2 strings of white gold balls wrapping around it. One of these strings had come adrift, not for the first time. Went to 2 high street jewellers on the rock who said could not be repaired despite one of them having repaired it previously. Found this place on the Wed, said no problem and had it repaired by Friday. Not only that the cost was a third of what the high street jeweller had previously charged me”

“I would recommend Graham to anyone who needs a good knowledgeable accountant.”

“Very good the owner is really nice”

“Carole is wonderful, very helpful dealing with fleet insurance!”

“Excellent customer service from the staff as they provided what I needed in a timely manner”

“Absolutely cracking down to earth staff who know their stuff would highly recommend”

“I would like to share my positive experience at B&Q Bury. The staff members are incredibly hardworking and always ready to help. They go out of their way to assist customers in finding products, and I truly appreciate their effort. A special mention goes to Jodie McNamara, who always offers her support with a smile and even treats customers to a cup of coffee. It's a pleasure to shop there!”

“Kind and friendly staff Cozy rooms. Check out at 12:00 is fantastic if your day obligations are a bit later in the day. Great value for money”