Sporting goods in Manchester

“My first time to this store in its new location inside sports direct also a grate store the guys and girl behind the till verry helpful and knowledgeable and it was easy locating the store thanks to the helpful sports direct staff would give more stars”

“Great shop very friendly staff cannot recommend enough you will find top quality school wear and sports wear here”

“~1115 hours Sunday 16/02/25 Excellent Customer Service I rang this store on 3 separate occasions, with 3 different female staff members answering the phone promptly on first ring. All ladies took details of my request and went away to check my request/stock levels etc. unfortunately my call line kept disconnecting. However the 3rd lady I spoke with explained they had spoken with each other and left a message for me explaining they did attempt to recall me but were unable to do so, the product I requested was not in stock and advised me how to contact Adidas Customer Service Centre. I would like to thank all 3 ladies for their excellent customer service, pleasant telephone manners and expert knowledge, I know one of the ladies was a Manager in the store and will be able to highlight and pass on my thanks to her team members. Thanks Pauline”

“Where would we be without JD sports brilliant love the place.”

“The staff was helpful and polite .we got a bargain my granddaughter wanted some similar .we been looking for weeks .we found these at right price happy child”

“I didn't catch the employees name but the clerk number is 008, he helped us out massively with an exchange that prevented a lot of hassle for us, great service and customer experience from the very helpful staff member.”

“Went to jd sports Manchester fort today and was served by Holly and Josh, both were really attentive and efficient , helping me choose the right item and processing it for me. Great service from great people. :)”

“Love this store. Must see for Oasis fans. Lots of memorabilias and Oasis x Adidas merch. The only downside is that the Oasis jerseys are always sold out.”

“I visited Sports Direct today and was helped by a lovely staff member named Pete, who’s usually at the entrance. He went above and beyond to make sure I found the right trainers for my needs and disabilities. After explaining a bit about what I was looking for, he took the time to really listen and find the best option within my budget. His customer service was outstanding — polite, positive, welcoming, and incredibly helpful. It’s rare to come across someone so genuine and dedicated to helping customers. Thank you, Pete, for making my shopping experience such a positive one!”

“Visited Arndale today , went to Jd to buy my daughter a tracksuit as we are on vacation and was served by this amazing young lady , I asked for her name I believe it was Alisha ,Also spoke to the managers at the store to tell them how great her service was ! she was extremely helpful made sure we go the size we wanted as it was on the mannequin display at the front of the shop and her customer service was brilliant !”

“5☆ Service, Great range of stock across the board, Great variety of stock, Well set out store, polite and friendly staff. 5☆”

“Had to return trainers as my orthotics didn't fit. I had lost receipt so wasn't holding out much hope in being able to do so. Aidan was very helpful and eventually sorted it for me. I then asked for assistance purchasing some different trainers with removable insoles. Again Aidan was helpful,very patient and I went away with trainers to accommodate my difficult feet.”

“Very helpful and friendly staff.”

“Came here to swap a pair of shoes that I was gifted as they were too big. They didn't have them in stock but the process of ordering them with the friendly and knowledgeable staff and getting it delivered was very easy.”

“Great kit, great company picked up the kit on the way back from the Digital Next office”

“So I was in Oldham to watch my team Oldham Athletic Vs Barnet FC and needed a tracksuit so I headed into JD Sports on Elk Milll Retail park, Store is very well set out, Huge variety of stock across the board, Store is Spotlessly clean, plenty of staff on hand, Polite and friendly staff, Something for every budget, free parking. I bought a lovely Under Armour Tracksuit, Under armour T-Shirts and another pair of Under Arnour Tracksuit bottoms. 5☆ experience”

“Had an excellent experience with an exchange. An employee named Paige was extremely helpful. Going to come back again”

“I did online shopping because Ican't required thing in store. One of work help me so stuff aregood too. Super quick service.love the quality of the stuff. Charger of the delivery's are little heiger. Hope they will work on it.”

“Over the years we visited this consulate for different issues we needed to resolve. All, and by all I mean 101% of our visits were resolved by the kind and professional staff, sometimes was at the begining of the day, other times at the second part of the day. It did not matter, always we finished for what we visited for. The staff was always kind and professional, gave the logic explanations if something needed to be amended or done otherwise but always presented to us different options to our needs... We always went there prepared as advised during the booking through the system but the base thing for successfully finishing our visits was the friendly and professional staff. Sometimes they even stayed over the closing time just to resolve our situation. I do not know how other people be unsatisfied by the service probably they were visiting without the documents needed or without all persons implicated present. I did this mistake once , I understood my mistake but I couldn't blame the staff for it. If is legal and you have what is needed you will be served extraordinary by the staff and your issue will be resolved. Last visit was today, all of my requests were resolved in less than 40 minutes. I was informed that a Consulate opened in Birmingham so sadly I will not visit probably any more at Manchester. But as my experience in those 10 years with this place was so positive and excellent never say never, I can drive 2hrs for such a service. Dear staff at Manchester consulate, you are the best, negreșit și repetat, mulțumim pt ajutor și dedicație.”

“Staff were brilliant we were greeted by 2 young lads who were very proffessional and super helpful talking us through the jd app and then explaining how we did klarna as we were unsure. We travelled here as the trainers the wife wanted wernt in stock anywhere else and we were very impressed compared to our local store which wasnt half as helpful as these guys.”

“Genuinely the most friendly welcoming helpful staff ever defo be returning to this branch thanks guys”

“One of the staff called Jeremy at J D Sports in Bury was so helpful and polite, letting me try on different sizes of adidas shoes, without making me feel uncomfortable asking him. Finally bought the ones I wanted so thank you.”

“Really pleased with the service in this shop. The sales guy gave us great advice on buying a scooter for my two boys. Went above and beyond to make sure we were satisfied with our purchase. Thanks to this young man I will be returning for future purchases. 5 stars ⭐️”

“Excellent customer service..It was very busy for the time of day..Payed by card so jumped the queue..Thanks to the young man asking for card payments only..It saved me a lot of time..Well done to all the staff it's my favourite JD Sports store..”

“Went here on Friday to take back a hoody that I had ordered on line . Whilst in the shop we picked up 3 more hoodys . All the staff we interacted with were very profesional and helpful. Especially Faye , who also found time to assist me in downloading the JD app on my phone. I highly recommend this store.”

“Really nice company. Even though my package didn't arrive on time, Rob (the founder) personally handled my query and got onto it straight away and compensated me for the issue. It just goes to show that mistakes can happen, and if a customer service team and company handle it with grace, it still means a positive customer experience. Thanks for my supplements!”