The 30 Best Timeless in Stretford

“Went in to purchase a suit for a black tie wedding unfortunately being on the larger side wasnt anything suitable. Was assisted by a very professional and well mannered highly knowledgeable gentleman by the name of Andy Carroll. Excellent first class service”

“Great service, quality jewellery and goid prices. Staff helpful and friendly making tge online buy/collection instore a positive experience. We will be returning to buy more item's in the future”

“Wow, my mother, girlfriend and I were at Thomas Sabo (Manchester, Trafford Centre) today, and we had the best experience ever. We were served by Migul, who re-defined great service, attention to detail, and patience as my elderly mother weighed up her options. Honestly, we were blown away by his super service and genuine efforts for us to leave happy and excited with our purchases. Thank you. It was truly a wonderful experience for us all and congratulations on a stunning store and an engaged team. Couldn’t recommend it enough. Cheers.”

“Can't thank Andy enough for his help choosing our wedding rings. He explained different options and the benefits of each and it was no trouble to try (or re-try!) as many as we liked. Really happy with the service Andy provided... friendly, knowledgeable and approachable.”

“Faultless from start to finish. I went to the Stockport showroom and Matt greeted me, he was friendly and helpful. I ordered on 22.04.25 and my sofa bed and kitchen dining were delivered on 25.04.25. Other shops have waiting times of 6-11 weeks. Had I not ordered my beds already I would have got them from here. Delivery guys Darren and Connor were great too! very happy customer”

“Expensive but good range of clothes”

“Great service and very friendly will return and love my new clothes”

“Possibly the best customer service in the whole of the Trafford Centre. Returned some boots on the second day of the Christmas sale - exchanged for a pair of different boots and shoes - the shoes weren’t in stock so she found me a similar pair to try on for size - she ordered them online for me for delivery to my house - such an easy process, no rushing, dealt with Farah (store manager)....... absolutely 10/10”

“My necklace needed repairing the gentleman working behind the counter said he could do it for me and that It didn’t need to be sent off. It was fixed within minutes what lovely bunch of people who like to take care of their customers. Thank you”

“New store is great. Lots more room to get around. But get there early as it gets busy The staff greeted me and offered to help. Love the jeans quality”

“I had an appointment scheduled with goldsmith to be added to a waiting list, and decided to visit the store a bit earlier to browse. Upon arrival, I was greeted immediately by Deivy, who welcomed me with a warm smile and invited us to sit down to view some of the watches on display. Deivy went above and beyond to ensure I had a great experience. He proactively consulted with specialists, brought out additional pieces for me to try, and was attentive and patient throughout. At no point did I feel pressured to make a purchase instead, he was genuinely focused on helping me explore options and find my dream watch. His professionalism, courtesy, and understanding were truly commendable. Even after my visit, I received a detailed follow up email with all the information I had requested, and Deivy reached out personally to ensure all my questions were answered. Although I did not find my dream watch on this occasion, the level of service and care I received from Deivy was exceptional. He exemplifies the highest standards of customer service, and I would highly recommend asking for him when visiting the store.”

“Loved the service!!! Was served by a nice lady names Natalie…. Very good service and well knowledge! Thanks Natalie.”

“Customer service was excellent. One of the best from any clothes store iv been to. Don't normally post reviews but thought in this case i would do because of the customer service”

“Just amazing shoes and outfits..I always go back when i need some good quality stuffs.”

“My recent trip to Moss Bros, I had the pleasure of being served by a lovely gentleman by the name of Kiyan. We went in looking to get a custom 2 piece suit and the service provided by Kiyan was by far the most extensive and professional I’ve ever had in my life. He took time to explain everything and he also made sure all the fine details of the suit were correct. I still am yet to receive my suit but if the suit is even half as good as Kiyan was then I’m sure it will be amazing. Work like this should not go unnoticed by the company and it really does make all the difference when choosing where to spend your money. Would definitely recommend to anyone looking to purchase.”

“Came in yesterday for a nose piercing, the staff made me feel very comfortable & talked me through all the ins and outs all while making the time I spent there stress free. The lovely lady that did my piercing consistently made sure I was happy with the placement before hand and the experience was quick & pain free! Would also like to say the young girl they had on seeing the piercing through to learn how to do it herself is going to go very far, brilliant customer service! Thank you all so much again I am very happy”

“Went to the white city store and we were met with Raja, absolutely lovely service and he was very helpful and informative. We did not buy on the day but will definitely be going back, big thumbs up to Raja!”

“Fantastic customer service by Chloe. Great product knowledge too, extremely friendly.”

“Very nice staff and great dealing costumer”

“Rav is amazing! Very friendly and knowledgeable about all the products and fabrics. Really went above and beyond to make the experience worthwhile. Not pushy either. Excellent staff and excellent quality products!!”

“Great place for good quality second hand office furniture and delivered with a smile. Working from home is much easier now that I have a good quality office chair and appropriate desk and lockable filing cabinet.”

“Well like many people I ordered and then read the reviews. I was worried like hell. I need not worry. I received email confirmation, followed by a phone call from Hamza who was brilliant and put my mind at rest. Delivery was scheduled for 3 weeks. I received a phone call from Premier who delivered and another call from Hamza. It arrived on time, extremely well wrapped. All sections and absolutely fantastic quality. Can't praise the whole process enough. Thank you Hamza for excellent Customer Service .”

“My order was promptly delivered but I then discovered that I had made a mistake. I used the free return service, added a note explaining what I had done and received another item by return. Excellent service!”