Children shoe store in Reading

“Terrell, Summer, Rajan and Kevin were in this amazing shoe shop in Reading called JD and I have to say, what a very cool group of young folk, very diplomatic, informative, friendly and helpful. The music was on beat, Terrell is a manager like no other, cool authority, attentative plus polite and discerning. The experience was bespoke, classy and left me and my singer friend Jordan with a feeling of not wanting to leave the shop. Well done to the manager and his team.”

“Went in for trainers didnt have what i wanted but a young lady called Tanya was so helpful great service”

“This is one of my fav shops in Bracknell, always available and helpful staff. Lots of options variety for kids included. Prices are so reasonable and all good quality but I do agree that it is a shame that they do not stock clothes for men here so my husband almost thinks it is futile for him to even come inside. But otherwise 100 of 100 marks.”

“Having used the click and collect service at the store before, waiting times for collection are often 20-30 minutes and at times even up to 40 minutes. After waiting 40 minutes this time round, I was advised that my parcel had been lost. Gentleman who introduced himself as the store manager believes that a 20 minute wait is perfectly acceptable. Also turns out that he isn’t the store manager but rather the department manager. Store manager was not in today but “may be in tomorrow and if not then Monday”. UPDATE - Changed from 1 star to 5 star. Something has clearly changed within this store because Click and Collect now takes minutes. There is now a clear system of responsibilities. Staff are welcoming and eager to help. Returns are straightforward. Much improved experience, thank you for listening. It is clear that there is an ongoing problem with click and collect, lost parcels and poor customer service at this store. There is a high number of Google reviews from customers expressing the same frustration and it appears as though management is not that interested in making improvements.”