Children shoe store in Reading

“Went in to collect an online order and was really impressed by the swift service to collect my parcel. I then needed to find an item in the shop I’d seen online and asked for help with that which the staff knew where to find immediately. I nice clean and well laid out store.”

“Free parking, spacious store, neat and tidy rails, helpful staff to hand. Self service checkouts.”

“Lovely big shop with lots of choice. Plenty of changing rooms, kept nice and clean, with seating for people waiting for others trying on half the shop!! Friendly staff. All good.”

“Quick easy. Friendly staff. No nonsense get what you need in and out in 20 mins. Loads of parking and easy to find. Will use again”

“Good choice of clothes. Staff is great”

“Fabulous products and customer service.”

“They were very helpful when my wife thought she'd left her purse in the store. Excellent customer service.”

“Such good customer service at this store, I cannot remember the managers name (Kier maybe?). Super helpful, friendly and most importantly patient! Thanks to you and your staff for all your help.”

“NEXT have really upped there game and they now cater for the older generation there prices are competitive customer service has been excellent and there ordering protocol is on the same par as amazon in most cases particularly for clothes. Great to a high street brand adapting and covering bigger markets.”

“I just want to say thank you to Donna. She is amazing. I have been a couple of times in store in Maidenhead and she is all the time do her best to make my grandmother happy.”

“Excellent customer service on of my refunds in Reading store, the girl at till was very friendly and helpful. Very pleased with service. The clothes are excellent too.”

“The lady worker was fantastic. Did not have the Oodie I wanted in store so got it delivered to my home address. She was brilliant. She is what customer service is all about.”

“Recommended- great collection for clothes, good price, free parking, good shops in the same complex.”

“I came in with my twin sons who struggle with shopping and social settings there was a gentleman that worked in there who went above and beyond to make them feel comfortable and help them pick the trainers they felt comfortable in nothing was too much from helping them chose to making sure they had a personal experience and left with there own bags with the items they chose he was extremely supportive professional and helpful”

“Great store, rite of passage for any newborn. Very helpful and shoes feel great on my daughter”

“Came a few days ago and was served by Mubashar and he provided me good service and helped me find if something was in stock”

“Maddie & Mya are simply amazing! I went into town today to find an outfit in a mad rush. They did everything possible to help me whilst dealing with the mad Saturday rush! Thankyou girls!”

“Went into Farnborough branch today. The staff couldn’t have been more helpful, went above and beyond to try and find a different size skirt for me, staff member Chloe even called a different store to check, really appreciate the customer service, made the experience so much more enjoyable. Thank you Chloe!”

“I recently visited Matalan in Basingstoke and I couldn't be more pleased with my experience! From the moment I walked in, I was greeted by friendly and helpful staff who went above and beyond to assist me in finding what I needed. The store layout was excellent, making it easy to navigate and find exactly what I was looking for. The variety of products available was impressive, and I was able to find everything from clothing and homeware to accessories, all at affordable prices. I was particularly impressed with the quality of the items I purchased. Not only were they stylish and on-trend, but they also exceeded my expectations in terms of durability and comfort. Additionally, the checkout process was quick and efficient, and the staff were courteous and professional throughout. Overall, I had a fantastic shopping experience at Matalan in Basingstoke and I will definitely be returning in the future. I highly recommend this store to anyone looking for great quality products at unbeatable prices. Keep up the great work, Matalan Basingstoke!”

“I live in London and could not believe the helpfulness and courtesy I experienced from 2 members of the JD team there, Josh and Kieron! They were both friendly and attentive and I couldn’t praise them enough!! EXCELLENT SERVICE all round, above and beyond.”

“I was served today by a really nice guy, he gave me both shoes I asked for when I was struggling to find my size, very sweet and loved the atmosphere! Thank you!”