Men shoe store in Bath

“Lovely clothes and I love buying my welly boots from here . It's even better when they have a sale on.”

“I’m really surprised at the negative reviews about staff. I visited with my girlfriends on Saturday and the staff couldn’t have been more helpful or accommodating. If you want individual pieces at fair prices this is the place to try. We’d trawled round all the well known stores seeing exactly the same items time and time again and it was refreshing to find stylish clothes. I’m already looking forward to a return trip.”

“Visited the store again today my wife loves this shop and another purchase made this time from the perfume department.The customer service was second to none very professional and helpful and it sealed the purchase .The guy on the Guerlain counter was absolutely brilliant”

“Wow what a great shop, with top quality menswear. I wanted a wool overcoat and was attended by son of owner, who was extremely helpful in looking at styles and shades of blue. Making sure fit was good and nothing any trouble. Will definitely come back as they have types and styles I like across the range. Thank you - very happy customer”

“I received exceptional customer service from Caroline this evening trying to source a dress for me. She went above and beyond - very impressed!”

“My Partner ordered a pair of gloves online to be delivered to the Southgate Shop for collection. We live in Northants. The next afternoon after arriving in Bath we called into the shop to enquire about the gloves. Several assistants checked for us but could not locate the item and called for Jess. Jess took our details and said that she had two more Bags to sort to finish checking the deliveries but she hadn't seen our order. Jess went to finish checking the last two bags and as fortune would have found our order and promptly gave us our order. Was very impressed by Jess, her demeanour and attitude in getting our order efficiently and quickly. Impressed by Jess and her manner in getting customer satisfaction without fuss or drama. The other members of staff were pleasant and helpful too. A very Satisfied Customer.”

“I regularly visit the Flannels store in Bath as the staff are very friendly and you never feel pressure to buy when in the store. Whenever I've visited I've received the same level of welcome and help - even if I'm just browsing the latest season. When I've asked for help with finding things - staff have been willing to help and have also given their opinion on different brand fits from their own experience of the brands. They never come across judgemental at all, which is rare for a luxury designer store. They are always polite to me whether I'm spending £40 or £400. Which is why I go back regularly. The prices are what I expect of the store - previously I would have to go to Bristol, Swindon or London to find the same designer Brands.”

“Excellent staff, the guy on the kids section is attentive/ helpful and has great product knowledge. Will definitely be back for my sons Astros.”