Standard medications in Coventry

“Our Norfolk terrier had a suspected UTI and, realising she needed emergency treatment, we took her to Wellesbourne in time for the surgery to open. No appointment could be made as the phone wasn't answered by the surgery until our ETA - although I tried to call ahead of our arrival and got the emergency practice. The receptionist explained that the phone would be switched over in 5 minutes - after our ETA. The Reception nurse understood immediately and said we’d be slotted in between the next 2 appointments. We were seen 12 minutes later, my diagnosis confirmed after a thorough investigation and reassurance that the medication would cure the problem. It started to work after the first antibiotics were administered. One happy little dog and relieved and very grateful owners. Exemplary service.”

“It was a pleasant visit — everything went smoothly, and I had no issues at all. The doctor performed a deep cleaning, which was completely painless. I’m really happy with the results and the overall experience. Highly recommend!”

“I attended VETS Now emergency clinic in Coventry on Saturday afternoon with my kitten who was vomiting + hadn't eaten for 2 days, on the advice of a vet I consulted prior to going. It was stressful as I was on my own + my kitten was in obvious distress. The reception staff were lovely + engaged with me from the out set. I had to wait about 20 mins to see a vet but when I did she immediately explained the situation + was very mindful of the stressful situation I was in +, more importantly, the cost of the visit, so wasn't about to offer any treatment not needed at that point, which I found extremely refreshing. She treated my kitten after a thorough examination + explain what to expect in the following days + how to go forward . I was very reassured + my kitten improved almost immediately. The only downside is the cost of the whole experience. To just walk through the door is over £300, ( I was advised of this before going). However, as my insurance company cap the emergency cost at £200 I am now out of pocket by over £100, which just adds to the stress of it all. I know that is down to my insurance company's policy but I am guessing it's the same with most insurance companies. No one attends an emergency clinic if they don't have to, + not all people have insurance etc. I, personally, don't know how they arrive at the £300 plus fee but it would be nice if it could be brought down to a little closer to the amount most insurance companies accept + pay.”

“I’m truly grateful for the wonderful care I received at this polish private clinic. I have been seen by neurologist Dr. Aleksandra Herrera-Sokolowska and she was not only incredibly knowledgeable, but also so kind, compassionate, and genuinely caring. She took the time to really listen, explained everything clearly, and made me feel understood and supported during a difficult time. I left the appointment feeling hopeful and reassured. I can’t thank her enough — I’m so happy I chose this clinic, and I’m deeply thankful for the exceptional care Dr. Aleksandra provided.”

“Very responsive firm, efficient process, a pleasure to work with.”

“Recently moved to Leamington, joined my nearest practice and seem to have struck very lucky. The Reception staff have been consistently helpful and proactive with whatever I have asked, but especially today when I wanted to request an appointment with a female GP, and it was offered before I had to ask.”

“I had been so poorly recently and was recommended a drip to improve my immune system! Since having it I’ve never felt so good within myself! I’m generally more energetic and my skin has naturally brightened! I will 100% be returning for another dose! The customer service was spot on, the gent was really informative and helpful and I’m not really a fan of needles but Hani made me feel so comfortable I didn’t even realise what was happening! Great service all round! I will 100% be a returning customer - thank you so much!!”

“Puuuuurrrrrrrfect cat was very happy there.. well looked after like me she was one of their own pets ..”

“First appointment following switching from Walsgrave Health Center, and the difference is unbelievable. The doctor Mr H S Mann, was thorough and used the entire time slot to gather information, examine me, and discuss the best course of action going forward for further investigation. I can't fault him. I saw Miss Sara Mumtaz for a physio appointment at Woodway Medical Centre and was really impressed with the care she provided. She was informative, compassionate, and incredibly patient. She took the time to explain everything clearly, didn’t rush at all, and made sure I left feeling confident and well-informed. Excellent experience – thank you!”

“Dr Gahir is just amazing. So caring & considerate, takes his time and puts so much effort in to ensure you are well looked after. Puts so much values into your health & makes you feel valued”

“I have been coming to this practice all my life and have no complaints. I am always seen promptly and the telephone triage has worked really well for me. I am often then offered an appointment on the day I ring, if there's a need. I have always been seen within a few minutes of the appointment time. I like the touch screen log in and the staff are polite and friendly. The receptionist knows my name, and I don't go very often.”

“I have nothing but positive feedback for the team I was under. From day one was in awe of how well knowledged and understanding the staff are in the area of concern for my individual case. I can't embarrass anyone by naming them publicly, but sincerely, I am so glad I met her first. I dont mean to cast any favouritism, but, for me, in my case, I have no other option but to favouritise, because the lady was the assessor for my condition. I had to ask if she had the same condition because of how precise and accurate she was/is. There was a long wait from GP to the neurodevelopmental team. Starting from the GP late 2019 after seeking a more definitive remedy for the undiagnosed symptoms in childhood, which were apparent and therefore commiserated in adulthood, through the mental health team, was directed to them. In January 2022, I was sent an assessment date. In the assessment I met the most understanding, engaging, friendly, knowledgeable person. It was like she was reading my mind. I remember asking 'how do you know that?'. It's her job ultimately, but, the comfort and confidence it gave me, installed a greater sense of security knowing I was finally in the right place. I was diagnosed after two thorough meetings, then offered treatment. I accepted therapy sessions and online group work post diagnosis to better understand the condition, how it affects other people, and how self care adaptations can help to live better with this new identity. There, we met other members of the team and again their experience within this area of expertise was refreshing. One of the very first points after laying down the rules of respecting each other was 'You are the experts - it is your own experience' and 'same diagnosis different experiences, or different diagnosis but similar experience.' Being allowed to regress and ultimately realise that this condition is a birthright goes on to relax the anxieties of 'not knowing why', and cannot thank this team enough for making the process of acceptance alot easier. The team display compassion, respect, collaboration, excellence, integrity, professionalism, non judgemental values and succeed at having people at their heart. I have been treated as an individual foremost, and not a 'just someone else with the same old story, heard it all before' powerless sheep. I like that. I like how they know what they're talking about, and equally how they continue to want to learn and grow... alot Thank you”

“My name is Mr Jones and I have been a patient with Edgwick Medical for 21yrs. I have always had the very best of service from all the people who work here. My interaction with Shaffeen has always been positive, she goes above & beyond whenever needed. She is happy to help and she is my first port of call when needing assistance she is very reliable & when I had Medical issues, she found the answer from the GP & promptly got back to me, which I was thankful for. I have always found her very professional & resolves my queries efficiently. Shaffeen is an asset to the practice, keep up the good work!”

“I have had to deal with Croft Medical Centre on behalf of my Uncle who has been poorly and needed care from us here in Birmingham. I read the reviews on Google and anticipated nothing but issues with my dealings with the Surgery. However, I found the Surgery and all of the Team that I have dealt with to be nothing but courteous, helpful, professional and extremely kind. None of my requests, on behalf of my Uncle have been straightforward, yet every single request has been efficiently dealt with. I could not have asked for more support and will always be grateful for the compassion which the Surgery have provided to my family as well as me. I managed to get the names of two very helpful colleagues, Freya and Elaine. Both were incredibly helpful and each one exceeded my highest expectations. In short, don't accept Google Reviews as factual, judge on your own experience. I did and could not have been happier. Thank you to all at Croft Surgery.”

“I recently had a HydraFacial and skin boosters and genuinely couldn’t be happier with the results. My skin has never looked so fresh, radiant, and healthy! Imogen is warm, professional, and incredibly knowledgeable. She made me feel completely at ease and created a bespoke treatment plan tailored to my skin goals. The HydraFacial gave me an immediate glow, and the skin boosters have left my complexion noticeably plumper and more hydrated over the following weeks. What sets Imogen apart is her attention to detail and her commitment to achieving natural, long-lasting results. You truly feel like you’re receiving a luxury experience with clinical expertise behind it. I’m so glad I found her and can’t wait for my next appointment – the results speak for themselves!”

“Sarah is amazing- professional- skilled. I am so glad I found her. I have been her client for almost 5 years. Moving from botox, to micro-needling, to slight fillers. All have been done with the look I wanted to go for. I can’t recommend her enough. She has quality evidence based products which are safe. Her needle technique is epic. So happy.”

“I lost my best friend, Tommy, 4 days ago. We couldn’t have chosen a more compassionate, calm, understanding, lovely team of people to deal so delicately with his passing. The final product is beautifully arranged, done with the highest quality - more than befitting for the deep loss we feel, which is immeasurable. We simply cannot recommend them enough. And thank you again Jon and Mandy for your kindness during this painful time. Matt & Ebony x”

“Before booking with Purely Pets I was nervous about leaving my cats while going on holiday but after seeing how well cared for they were by the Purely Pets team I’m more than happy to book more trips away! I came home to two very happy cats and the team were great at managing the cats routines, and I loved the photo updates of what they had been up to. Thank you Annabelle and team!”

“I'm so glad I chose Meriden Hospital! The staff is very responsible, friendly, welcoming, and attentive. My room was beautiful and very comfortable; I felt right at home. I want to once again say a huge thank you to my very best surgeon David Izadi and his assistants for the excellent work they did.”

“This pharmacy is so good. Very helpful, with great friendly staff. They also provide a very reliable delivery service. 10/10”

“Great vets always welcoming and dont charge the earth”

“Fantastic cattery, very caring and provide brilliant care looking after our cat. Great communication when booking and immaculate facilities for the cats they look after. Lovely added touch is sending pictures of your cat to you when you're away!”

“Cheylesmore Surgery is great. You can phone up easily and speak to someone and they are not grumpy and they help with what you need. You can easily get an appointment. They are organised and the surgery has a good atmosphere. I’m always happy with the surgery. The staff are ALL very nice. I actually recommended the surgery to someone this week.”