Comfortable lodging in London

“We attended a wake here. The staff were polite, respectful and attentive. Parking was easy. The hotel is beautiful, immaculately clean, in a stunning location and had a relaxing atmosphere. The food was excellent quality and delicious. (We didn't use or see the bedrooms.)”

“katolondonhaus 3rd stay , this time 17-19 May 2024 2 nights , Room 5 My third stay at Katolondonhaus. Once with family , last two times I stayed, alone in room 5. The room has a large double bed with very soft but firm pillows , a firm -medium mattress and a really nice duvet , that to me was the same you as you get in a premier inn...all very cosy. The ensuite although small, is very well appointed with a super fast hot shower , that really does a great job envigourating you for the day with a modern small sink , glass shelf and bathroom mirror , all tastefully decorated with a contemporary grey tile pattern. There's is a desk to work from next to a mini fridge , on top of which are the complementary water, tea and coffee facilities. The TV, I think 32 inch ( flatscreen Samsung) is mounted on the wall which set a above a fixed hairdryer. Heating wise there is a large radiator, I didn't use this time , as the double glazed windows , with modern slats was easy to open for fresh air. WiFi is excellent, you can easily play call of duty mobile or watch your favourite film on your laptop. All in all tastefully decorated, kept very clean and I would recommend. You will not be disappointed. In addition there is a large kitchen area, should you require any additional items which is next to a dinning table leading on to the well manicured garden. The property itself is set in a quiet residential area of Morden with parking on or just off the property on the main road. It feels very safe with an electronic combination lock to the main front door. Matsuo is extremely welcoming and thoughtful of his guests and will leave you to get on with things. If you need anything else just ask or leave a note! I will be staying again and katolondonhaus is now my "go to" accommodation when I visit London from Suffolk. Alan , Suffolk.”

“This is a rather special old inn. We had a wonderful, though very brief, overnight stay with breakfast in the morning, the day after a long road journey. Wound down with a nightcap in the company of James and Jules at the bar; they were great hosts. The room and, in particular, the bed were just superb. The bathroom: everything clean and just as you'd want it. Mary made us a very good breakfast and was also very friendly. It was clear all the staff we met actually care and want their guests to enjoy their stay and be comfortable. Highly recommended.”

“Booked all of the Heathrow living apartments for the night before our wedding for my family coming in from abroad. The service from start to finish was absolutely excellent! Martin went out of his way to help me organise splitting people over the various apartments and was very helpful dealing with such a large booking. The flats themselves were immaculate and ready for us with towels, and lonely little details like boxes of cereal, tea and coffee. Really close to the airport and easy to get to work parking and the large Tesco only a few minutes away and plenty of eating out options and just eat delivery options. Can't recommend enough!!”

“The pork belly was amazing. Very generous portion size. They have a lovely beer garden. Stopped in for a meal on the way to the harry potter studio.”

“As the hotel is connected directly to terminal 5 . It makes it easy to do the night before check in, buy any last minute essentials landside, or even have a meal or drink. The room was quiet and comfortable. I had checked in on line so a very quick wait upon arrival for our key, and we were relaxing in our room. Beds comfortable, bathroom a good size. We didn't book breakfast as our flight was at 8am and we didn't want to rush. We grabbed a quick coffee and croissant at the gate, before boarding . Service is quiet and understated, but always consistent. For ease and convenience we would always recommend a stay here.”

“Just stayed here for the 3rd time and still doesn’t disappoint! The staff are amazing. Very helpful and accommodating. Shout to David (sp?) at the front desk for looking after me during my stay. The rooms are modern and are well kept. Great sleeping conditions too. For Elites, the breakfast is next level and nothing runs out. Location is more Kilburn than Maida Vale, so just be prepared. Tons of shops and quick restaurants around. Only gripe is that there’s not a dedicated elite lounge. They make up for this by having complimentary drinks and appetizers at happy hour. Would definitely stay here again.”

“Stayed here a few nights with husband and 2 small kids aged 3 and 6. Our room had 2 double beds and a shower room with shower gel and shampoo. Black out blinds and little fridge and kettle . The bed was clean and very cozy. We had booked last minute and was greeted by Harry on front desk. Who was very welcoming and smiling. It was the start of a wonderful first stay. The suna and steam room are great size and lovely . And the swimming pool was great and good temperature for the kids. Good transport links to the greenwhich o2. Our stay came with breakfast. Great options and fresh food. Lovely service especially form a young slim black boy with short hair, Indian lady and a girl from Hong Kong named Anisha. Was all lovely … no complaints. Chinese restaurant round the corner as we didn’t stay for dinner only had booked breakfast. Would return. Thank you!”

“Our stay here was great. From the time we entered the hotel, we were greeted promptly by Mabel at the front desk. We arrived early so we were requested to wait while they arranged for a room. Considering the hotel was busy, the staff were on point. Later on, Samrat, the Manager on duty introduced himself to us and welcomed us. We stayed here for a week and all staff were warm and professional. The housekeeping was spot on as well. Amenities replenished and rooms taken care of. Samrat checked in with us in between our stay as well if we were comfortable, we mentioned a small issue in the bathroom on our way out and it was fixed upon our return. The F&B team was awesome. Each morning we enjoyed the breakfast, although the selection is the same each day (could use a bit of change) . Vicky, Hasan and Ashish regularly checked in with us and the kids on special requests. They even remembered our orders and checked if wanted the same the following day. This was very special considering the restaurant was always busy during breakfast. The gym was small, and equipment could get an overhaul, perhaps a regular check in by staff would be good. Nevertheless, I highly recommend this hotel especially for it's friendly and professional staff.”

“Hotel is in great location, easy to access via public transport. Room was spacious and surprisingly quiet even the room faced busy roads. Every member of staff was kind and accomodating from check in. Breakfast had plenty of options, from cooked meals to cereals. Plus point that they serve coctails as well. It was a great stay. Thank you! Aida”

“Stayed here for 7 nights and had a wonderful time. Staff was always pleasant and respectful. Checking in and out was a breeze. Value for money. Hotel is central and located within 2 minutes walk to Hammersmith Station. Will stay again if visiting uk. Thank you.”

“Very nice standard of rooms, large and clean. Very quiet, especially in inside rooms away from the road. Breakfast was good but as it wasn't busy it was sat under the heaters waiting so didn't feel as fresh as it could have. Bus stop outside or a 10 min walk to the Tube. Staff were pleasant and I will certainly stay again. Good value at the time of booking as had an offer on.”

“Hotel staff were very helpful and friendly especially receptionist on our arrival. Room comfortable and warm. Breakfast very good. Will definitely be staying there again. Highly recommended.”

“Wonderful stay at Southgate premier inn. The staff were excellent, friendly and polite. Short walk to Southgate underground to get into central London. Have a fantastic stay with family..”

“Stayed for two nights a week ago and found 99.9% of everything to our liking. (0.1% taken off owing to the miniscule sheet size of the toilet paper!!) Central position with a Macs and M&S next door!! Adjacent carpark (separate company) clean and plenty of spaces, plus, owing to the hotel's current building work, the barrier was not in use so we just drove in and parked up, having pre-paid. Would stay again (and bring my own toilet roll!!)”

“Decent buffet breakfast for 11.99 for people that don't even stay: they advertise on the window. Nice staff and all you could ask in a breakfast. Cooked, fruit salad, pastries, hot drinks.”

“The hotel is excellent and we had a wonderful stay. We had a small issue with the heating in our room, which was resolved within 30 minutes. We also needed help getting a taxi, and Bashar was incredibly supportive and helpful, giving us the best advice possible. Thank you for the great service and hospitality.”

“Good apartment with everything you need free car parking.”

“We enjoyed everything about our 2 night stay. The location was convenient, the food was delicious, the staff were helpful and friendly, the room was comfortable, and the check in-out process was smooth.”

“Lovely sized room, helpful, chatty, friendly staff, lovely surroundings, good selection of breakfast food (including ham and cheese for the Continental breakfast!). Having stayed in half a dozen Premier Inns, I would say so far this is the Premier, Premier Inn. We got a complimentary glass of Prosecco each, whilst waiting for our taxi in the evening. The lovely lady staff member, who got us it, said that they give this to guests, to welcome them into the weekend. What a lovely, thoughtful, and added bonus for this experience. Although it varies from place to place, I have come to expect good service, rooms, and food from Premier Inn. They, as a company, help to make the experience.”

“We stayed here for 1 night while spending the weekend in London. The hotel is situated just a couple of minutes walk from Blackfriars station, which serves both the circle and district lines, as well as Thameslink, meaning it's easy to get anywhere in London from here. The room was very clean and spacious. You know what you're getting with a Premier Inn. Bed was comfortable and it was pitch black at night time. We heard no noises from other rooms. It was a very quiet night's sleep. TV has a really wide selection of channels and it worked, which is generally a bonus when staying in a hotel. There's usually an issue with the TV everywhere you go. I'm sure we only paid for a standard room but where put into a Premium room, which came with a Nespresso coffee machine. Great for someone like me who loves a morning coffee. The staff in the hotel were incredibly friendly. One name I'd like to mention in particular is Yusuf, who was working around the reception area. He was so polite and friendly and is an absolute asset to the company. I don't know if anyone reads these reviews, but if you do, please pass this on to management. The only downside to this hotel was the price. Working in the travel industry I understand how and why prices can fluctuate, but the cost of this room increased by £50 overnight, and we ended up paying just over £300 for 1 night's stay, which for a Premier Inn seems a bit excessive, despite the location. We didn't try the food at the hotel as we visited to do shopping and try out the famous food markets. However based on the staff, the room and the location i would definitely recommend this hotel to anyone thinking of visiting London.”

“Second time staying here in 2025. It’s a great hotel with friendly and helpful staff. The rooms are clean and modern with the required facilities. The breakfast buffet is very good with lots of different options. The location is super convenient for most tourist attractions. The Waterloo station is just a few minutes walk from the hotel.”

“Stay here a few times, for the value you seriously can't fault Mama Shelter. Always very welcoming and the rooms and furnished to a high standard and always clean. Some nice extras and great breakfast. The restaurant downstairs is super tasty and offers a unique room service/pick-up system. If you stay at The Hoxton, Mama Shelter gives a similar feel (same group) - location is ok but not the best.”

“Really nice hotel and great value for money. Staff were friendly. Rooms were immaculate. Breakfast was great. Only mild concern was the location? It felt quite out of place and the direct route from Whitechapel tube station feels quite dodgy especially at night. Some great food places around the area though.”

“Very nice hotel. Room was spacious,there was ironing equipment in the room. Despite being very close to the airport and train tracks, the rooms are perfectly sound proofed. Aircon is also very efficient and quiet. I enjoyed my stay.”

“Naturally with London there were plenty of Premier Inn options to choose from. And I'm glad we picked here! The location was great, a short walk you were either at Tate Modern, The Shard, Borough Market or Southwark Station. We had a Premier Inn Plus room and it was modern and very clean. The staff as well were friendly. Next time I visit London, I would happily stay here again!”

“One of the best Hamptons I’ve stayed in. Our king room had a small desk and a proper shower with a door (it’s rare you see doors nowadays). Gary at the front desk and his team were so friendly and helpful. The entire hotel was spotless. Our week long stay was very comfortable!”

“This place is absolutely perfect! Our vrbo got cancelled on the day we arrived in London and thankfully Sanctum came up at the last minute at a reasonable price and had a lot to offer. The room was bright and spacious with a full kitchen and there was groceries right around the corner and a train across the street.”

“My mum stayed here for a couple of days while on a visit to see me, I dropped her off the first late and the hotel seemed so nice on both the outside and inside! She was so pleased with her stay and said the staff was so friendly & the room so clean ! Special thanks to the gentleman at reception who speaks French (didn't catch your name sorry !!) and made her feel so welcome AND waited late for us to check her in, really kind of you will definitly recommend my friends & family to your hotel. Living in the area for awhile now I can confirm it is very well located, 10min walk from the nearest tube station, bus stop right outside on the pavement, beautiful Tooting Common right on your doorstep too !”

“Great little modern hotel in a very handy location. The rooms are on the smaller side but well designed, and very quiet. The breakfast is good value. And a huge shout out to the exceptional staff, especially the lovely lady who helped me extend my stay. She went the extra mile.”