The 30 Best Customer experience in Grays

203 results found

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  1. 152

    Christmas Wonderland Lakeside

    ★★★★☆ 3.9
    Open

    “Booked late afternoon ice skating with my daughter - glad we did as got space on the last half price day. At full price feels like a very expensive hour, but as a one off was a very nice experience. Then bought some ride tickets (20 for £20). Rides carry from 2-5 tickets each, so these used fairly quickly. Really enjoyed the elf coaster. For a roller coaster which not especially high and very compact it offers great thrills and spills. Didn't try out the food and drink, but seemed to be a decent selection of Christmas market type fayre. Small place so you're not going to spend all day here, but that's probably a good thing financially! All in all a good, albeit fairly pricey, way to break up our Christmas shopping.”

    Address: West Thurrock Way, West Thurrock, Grays RM20 2AD, United Kingdom

  1. 154

    Point A London, Kings Cross

    ★★★★☆ 3.9
    Open

    “I rarely write reviews, but our experience with Point A Hotel Kings Cross—and especially with Clara—deserves every bit of praise. Back in May 2025, I had to cancel my long-awaited trip to London due to a heartbreaking emergency: my cat was suddenly hospitalized. I cancelled the trip to stay by her side but my reservation was made via agoda under a non-refundable policy, Clara, with incredible compassion and dedication, went above and beyond to help us. Her kindness really meant a lot to us especially both emotionally and practically. Thankfully, my cat made a full recovery in September 2025, and we were finally able to visit London and stay at the hotel. From the moment we arrived, everything exceeded expectations. The room was cozy and very clean. The bed was incredibly comfortable, and the shower had excellent water pressure (a small detail, but it makes a big difference!). Breakfast was a delight each morning and it is free! Lovely pastries, croissants, and a selection of fruits and yogurts that made starting the day feel indulgent. Clara, thank you again for your warmth, your patience, and your passion for helping guests. Point A Hotel is lucky to have you—and so were we. Highly recommend this hotel to anyone visiting London.”

    Address: 324 Grays Inn Road, London WC1X 8BU, United Kingdom

    Phone: +44 20 7713 0428

    Website: pointahotels.com

  2. 156

    Service4Service

    ★★★★★ 4.8
    Closed

    “My 3rd time using service4service and I couldn't be happier, anytime there is a problem with my car one call and the friendly staff take care of everything. No hassle convenient value for money service.”

    Address: Grays RM20 3FJ, United Kingdom

    Phone: +44 1708 548676

    Website: service4service.co.uk

  1. 157

    Fun & Fetch

    ★★★★★ 4.8
    Open

    “5* service. Tammy the owner is passionate about the dogs she cares for and really makes them feel at home.”

    Address: 181 Hathaway Road, Grays RM17 5LW, United Kingdom

    Phone: +44 7970 332525

    Website: funandfetch.co.uk

  1. 160

    Argos Chancery Lane Holborn

    ★★★☆☆ 3.8
    Closed

    “Give David a raise!!!!! His service was phenomenal and extremely quick. He was polite, friendly, and very helpful when helping me receive a replacement pair of headphones as well as helping me become a nectar card user. I don't usually leave reviews but David's service was just to amazing that I had to leave one!!! 5 stars is an understatement for his amazing work. THANK YOU DAVID!!!!”

    Address: 5 Grays Inn Road, London WC1X 8PH, United Kingdom

    Phone: +44 345 165 7221

    Website: argos.co.uk

  1. 163

    Lotus

    ★★★☆☆ 3.7
    Closed

    “Lovely friendly staff, easy and quick to order online. Great food and good prices.”

    Address: Drake Road, Chafford Hundred, Grays RM16 6RX, United Kingdom

    Phone: +44 1375 483328

    Website: lotusfood.co.uk

  2. 164

    Flannels

    ★★★☆☆ 3.7
    Closed

    “Never had a good experience with the flannels in Essex until i met tom , who went to his up most ability to help me , amazing customer service and people skills went above and beyond for me if you ever go to flannel’s Essex ask for tom I promise you won’t be disappointed , very professional and lovely fella”

    Address: Weston Avenue, West Thurrock, Grays RM20 3LP, United Kingdom

    Phone: +44 343 777 1739

    Website: flannels.com

  1. 166

    Falkos Jewellers

    ★★★★☆ 4.6
    Closed

    “Used falkos today for a watch battery, two lovely ladies were both polite and effeciant. The battery was only £8.50 as aposted to Timpsons who wanted to charge me £24.50. So please use this lovely shop its the cheapest ive found. Thanks ladies”

    Address: 10 The Mall, Grays RM17 6QE, United Kingdom

    Phone: +44 1375 372974

  1. 170

    Fabb Furniture Thurrock

    ★★★☆☆ 3.6
    Closed

    “I'm sure other people have had bad experiences but honestly I couldn't fault our experience with Fabb Lakeside at all. The sales rep (can't remember name, sorry!! Lady with a Brummy accent?!) was so polite and friendly and definitely not at all pushy. We came back twice really unsure whether to go ahead and buy the sofa but at no point at all felt pressured.. in fact it was totally relaxed. She was very helpful when we had questions. We were told about 6 weeks which seemed very good for a large corner suite and would have been satisfied even if it took a little longer but 6 weeks after purchasing we got our call to say it's ready for delivery. Delivery was quick and tidy, they took all the rubbish with them. Genuinely couldn't fault a single step in the process. Maybe we were the lucky ones but considering we're super happy with our sofa and it was about £1000 cheaper than similar sofas elsewhere, I'd still say to consider this place!”

    Address: West Thurrock, Grays RM20 3LP, United Kingdom

    Phone: +44 330 124 3588

    Website: fabbfurniture.com

  1. 173

    ZARA

    ★★★☆☆ 3.4
    Closed

    “Large open plan store large range of mens, women's and children's clothing available at reasonable prices. Fitting rooms available, can get busy especially at weekends. Recommended”

    Address: West Thurrock Way, West Thurrock, Grays RM20 2ZQ, United Kingdom

    Phone: +44 800 368 4990

    Website: zara.com

  1. 176

    Starr Pharmacy

    ★★★☆☆ 3.4
    Closed

    “My local pharmacy and I am always greeted by my name when I enter which makes me feel very welcome. If I am low on medications he will get them ready for me the same day. My mum is on a lot of medication and he ensures these are ready every 4 weeks. Such a lovely pharmacy and the customer service is amazingly.”

    Address: 81 Grays Inn Road, London WC1X 8TP, United Kingdom

    Phone: +44 20 7405 5665

    Website: nhs.uk

  1. 179

    Chilli Shaker

    ★★★☆☆ 3.2
    Closed

    “Nice restaurant, polite attentive staff, excellent tasty food and good price for this area of London.”

    Address: 325 Grays Inn Road, London WC1X 8PX, United Kingdom

    Phone: +44 20 7833 4795

  2. 180

    Blackcircles.com Pit Stop, Lakeside

    ★★★☆☆ 3.2
    Closed

    “Excellent service, mobile tyre fitted two days early as I contacted the fitter and black circles customer service is always top notch. Go for the Taurus tyres which are exclusive to black circles as they are excellent value for money, very comfortable and grippy and the tyre design is really unique - there’s no other tyre that has the same treads. Yes it looks and feels lower quality than say Bridgestone but I’d rather have these than the more expensive and harder brushes tones any day. I don’t care about branding when it comes to these tyres.”

    Address: West Thurrock Way, West Thurrock, Grays RM20 2ZW, United Kingdom

    Phone: +44 1721 725050

    Website: blackcircles.com