The 30 Best Customer experience in Grays

“Bought some beautiful bed throw.Was on sale and worth every penny”

“Booked late afternoon ice skating with my daughter - glad we did as got space on the last half price day. At full price feels like a very expensive hour, but as a one off was a very nice experience. Then bought some ride tickets (20 for £20). Rides carry from 2-5 tickets each, so these used fairly quickly. Really enjoyed the elf coaster. For a roller coaster which not especially high and very compact it offers great thrills and spills. Didn't try out the food and drink, but seemed to be a decent selection of Christmas market type fayre. Small place so you're not going to spend all day here, but that's probably a good thing financially! All in all a good, albeit fairly pricey, way to break up our Christmas shopping.”

“Came to collect a sofa and needed help getting it into my car but thank god for Joe Cann who stayed past his hours to help me out!”

“I rarely write reviews, but our experience with Point A Hotel Kings Cross—and especially with Clara—deserves every bit of praise. Back in May 2025, I had to cancel my long-awaited trip to London due to a heartbreaking emergency: my cat was suddenly hospitalized. I cancelled the trip to stay by her side but my reservation was made via agoda under a non-refundable policy, Clara, with incredible compassion and dedication, went above and beyond to help us. Her kindness really meant a lot to us especially both emotionally and practically. Thankfully, my cat made a full recovery in September 2025, and we were finally able to visit London and stay at the hotel. From the moment we arrived, everything exceeded expectations. The room was cozy and very clean. The bed was incredibly comfortable, and the shower had excellent water pressure (a small detail, but it makes a big difference!). Breakfast was a delight each morning and it is free! Lovely pastries, croissants, and a selection of fruits and yogurts that made starting the day feel indulgent. Clara, thank you again for your warmth, your patience, and your passion for helping guests. Point A Hotel is lucky to have you—and so were we. Highly recommend this hotel to anyone visiting London.”

“Delicious cheese toastie. Very pleasant coffee shop with outside parking.”

“My 3rd time using service4service and I couldn't be happier, anytime there is a problem with my car one call and the friendly staff take care of everything. No hassle convenient value for money service.”

“5* service. Tammy the owner is passionate about the dogs she cares for and really makes them feel at home.”

“Had a chicken escalope which was lovely and a good size for what I paid. The coffee was standard, nothing terrible. The staff were friendly too. I would go back if I wanted lunch again while shopping.”

“Bought vehicle parts from here twice and both times their customer service was fantastic. Very friendly and helpful staff. Their prices are noticeably lower than other ford branches as they are a franchise.”

“Give David a raise!!!!! His service was phenomenal and extremely quick. He was polite, friendly, and very helpful when helping me receive a replacement pair of headphones as well as helping me become a nectar card user. I don't usually leave reviews but David's service was just to amazing that I had to leave one!!! 5 stars is an understatement for his amazing work. THANK YOU DAVID!!!!”

“Good price but mostly not name brand”

“Amazing experience! Great coffee...”

“Lovely friendly staff, easy and quick to order online. Great food and good prices.”

“Never had a good experience with the flannels in Essex until i met tom , who went to his up most ability to help me , amazing customer service and people skills went above and beyond for me if you ever go to flannel’s Essex ask for tom I promise you won’t be disappointed , very professional and lovely fella”

“Used falkos today for a watch battery, two lovely ladies were both polite and effeciant. The battery was only £8.50 as aposted to Timpsons who wanted to charge me £24.50. So please use this lovely shop its the cheapest ive found. Thanks ladies”

“I'm sure other people have had bad experiences but honestly I couldn't fault our experience with Fabb Lakeside at all. The sales rep (can't remember name, sorry!! Lady with a Brummy accent?!) was so polite and friendly and definitely not at all pushy. We came back twice really unsure whether to go ahead and buy the sofa but at no point at all felt pressured.. in fact it was totally relaxed. She was very helpful when we had questions. We were told about 6 weeks which seemed very good for a large corner suite and would have been satisfied even if it took a little longer but 6 weeks after purchasing we got our call to say it's ready for delivery. Delivery was quick and tidy, they took all the rubbish with them. Genuinely couldn't fault a single step in the process. Maybe we were the lucky ones but considering we're super happy with our sofa and it was about £1000 cheaper than similar sofas elsewhere, I'd still say to consider this place!”

“Top service, great work for good price!”

“Great knowledge and very helpful.”

“Large open plan store large range of mens, women's and children's clothing available at reasonable prices. Fitting rooms available, can get busy especially at weekends. Recommended”

“Perfect and couldn’t ask for more. As a male it’s weird going in a shop where is majority women and they all look at you. Lucy made me feel comfortable in the space”

“Was served by a lovely very polite guy in m&s this evening. Great store full of treats.”

“My local pharmacy and I am always greeted by my name when I enter which makes me feel very welcome. If I am low on medications he will get them ready for me the same day. My mum is on a lot of medication and he ensures these are ready every 4 weeks. Such a lovely pharmacy and the customer service is amazingly.”

“Great choice i get all my familys gifts from here.”

“Very nice service and cheap shopping”

“Nice restaurant, polite attentive staff, excellent tasty food and good price for this area of London.”

“Excellent service, mobile tyre fitted two days early as I contacted the fitter and black circles customer service is always top notch. Go for the Taurus tyres which are exclusive to black circles as they are excellent value for money, very comfortable and grippy and the tyre design is really unique - there’s no other tyre that has the same treads. Yes it looks and feels lower quality than say Bridgestone but I’d rather have these than the more expensive and harder brushes tones any day. I don’t care about branding when it comes to these tyres.”