The 30 Best Customer experience in Grays

“Visited the store in Lakeside on 18th January 2025. Staff are really helpful and polite which is not the first time. Always get excellent service from all the team. Thank you once again. Sharon x”

“My partner and I were in the area, and looking for a full English breakfast. We found it! This place is fantastic: good quality food at very reasonable prices; friendly staff; and a welcoming atmosphere. I will definitely visit again if I'm in the area.”

“Bought a set of alloys and wheel nuts. Their website, their customer service, their products, everything I have experienced has been top class. I would easily buy from them again”

“Been coming here a few months now as I previously decided to attempt to thin my own hair and ending up butchering it with bleach and home colour. Jodie has since manage to get my hair in a gorgeous condition since my first appointment and it’s finally healthy and growing. Couldn’t ask for better treatments, patience and staff. Amazing service and client care and the end results being healthy hair!”

“Gracie was amazing at cutting and blending my hair colour! She reassured me throughout the whole process and let me know exactly what she was doing step by step. She was extremely friendly, will definitely be coming back to her. Thank you again!”

“i go here almost daily its a cool shop fair prices and nice staff”

“You can’t go wrong with IKEA! Also really great to just arrive there and have a ridiculously cheap breakfast before you walk around. I think it’s an absolutely wonderful idea and I hope they keep doing it for a long time. The place wasn’t too busy, even though it was a Sunday, and the checkouts were fast. It’s always an easy place to get around, and you always seem to find exactly what you want to fill in those little spots in the house.”

“Has most of the items you would need for various pets. I have a ball python and the staff an knowledgeable about them and have the frozen rats i need for food. Staff all seem like genuine pet lovers/animal lovers which goes a long way in these kind of stores. Shoped here for many years for dog/snake/guinea pigs. Always helpfull.”

“People that have already been to this store, know how friendly and helpful the staff there are. The owner is very well known around Essex for how much he helps his customers and I can see why. All of the staff are very knowledgeable and easy going. I got my fish tn installed at my home with filter and all for very cheap! Thank you guys!”

“We had amazing shopping experience at store.. Farhat was very helpful and patient with us and served us very well.”

“Lovely place, the staff were very friendly, I even played a game of cats cradle with one, to show the younger ones the games we used to play as children rather than being on the phone. I bought a lovely ring from here and they bought out another ring that they thought I might like as well. Very lovely shop and staff.”

“Was greeted by Charlotte while browsing the Tudor collection. She was extremely helpful and friendly. Nothing was a bother and I never felt rushed at all. Was offered refreshments throughout and we chatted loads about the Tudor range. She really knows her stuff and is very passionate about the brand. Adam joined us to help with the part exchange and I think we were all equally happy with the final deal. Luckily I also purchased a couple of weeks before the Tudor price increase which meant the deal was even sweeter. I will definitely recommend Emson Haig, Charlotte and Adam if you are looking to purchase a Tudor in the SE of England and Essex area. Another member of the other staff, can’t think of the ladies name, was very friendly and chatty as well. The whole experience was a pleasure. I came back later in the day to collect the watch and Charlotte made the handover. Everything was explained very professionally but in an easy to understand manner. I am now the owner of a wonderful Tudor Black Bay Burgundy and will be revisiting them in the future for any purchases I’m looking to make. Thank you again to Charlotte, Adam and all the staff of Emson Haig Lakeside.”

“Very positive experience at Babyeze. Donna and her colleagues were more than happy to help, show and explain things to us, and we ended up purchasing a car seat and travel set. When collecting the items, Donna demonstrated how everything worked and answered all of our questions. All staff were very friendly and personable even when the shop was a little busy. Would come here again for any baby essentials!”

“The service is outstanding. Great bunch of guys Andrada the girl that served me has always been great help”

“Best service ogi was quick and accommodating for our friendship tattoes”

“We were here for my daughter’s pizza making birthday party. Although there were some issues with finalising the details prior to the party, on the day of the party itself, my daughter and her classmates all enjoyed the experience thoroughly. Each child received a starter, their own designed pizza and dessert. The party was mainly managed by Julianna who was a great host in making sure everything went through smoothly without it feeling rushed.”

“Chiktopia is a good place to sit in, fresh decor, bench style tables.I enjoyed the vanilla milkshake compared to other places. The skinny fries tasted full of flavour and not bland. The chicken burger was actually delicious as well! There are also self-service machines where you can order your food items for dine-in and or takeaway. Scan the table placard and put it on your table. Service was pretty quick, polite staff. Good job for your first opening at Lakeside!”

“Martyna was really lovely and extremely attentive and kind taking lots of patience whilst we were ordering our food vert accommodating to our needs.”

“Expensive but not a good reason to drop their star rating”

“I don't come here regularly, but I like their clothes, especially as I can get into a smaller size than other shops! Prefer Yours to Evans. Everything very reasonably priced.Got black sparkly top for a party. Good fit, looks really nice and a bargain at £21.99”

“Great service experience by Richie at the Lakeside store he is a true gem”

“Samantha store manager is such a reasonable person. Very understanding a courteous. Thank you!”

“On the expensive side but good quality and customer service was second to none when I had a problem .Would definatley use again and top marks to polite helpful manager”

“I do love wilko I always end up spending more than I intend to. They have such a wide range of items in here as it's quite a big one. Everything is neat and its easy to find items. The staff are helpful when you need something however, there never seems to be enough staff as I'm always looking around for one whenever I'm in there. The shop is super bright so it looks more spacious. I always find things I need in there.”

“Nicely priced and lots of choice”

“Great experience from start to finish. In store representative was helpful, with lots of knowledge to what we needed. Delivery team were on time, very accommodating to what was needed. The beds themselves are like laying on clouds.”

“A very clean and nice store, everything is well stocked and they have a wide range of products.”

“We had the best Nandos we’ve ever had here, we’re from up north and have traveled quite a lot so we’ve been to many Nando’s!. It was so hot I had to blow my food before eating! Really impressed and made our weekend. We did have to que to get in as there’s not a lot of space.”

“I recently visited German Doner Kebab Intu Lakeside and I have to say, it was an amazing experience! The staff was incredibly friendly and welcoming in special Milon was an amazing person and went above and beyond to make sure my meal was perfect. The food was absolutely delicious and exceeded my expectations. The restaurant itself was clean and had a great atmosphere, making it a perfect spot for a casual meal or a quick bite. I highly recommend German Doner Kebab to anyone looking for a fantastic dining experience - you won't be disappointed”

“All the time i can find something amazing for very good price”