The 30 Best Customer friendly store in New Malden

“Great service on repairing my late husbands signit ring. It looks like new. Thank you”

“We just bought a wardrobe and we are really happy with it! The quality is great and the customer service was excellent. A special thank you to Vinny, who went above and beyond to make sure everything was perfect. He was professional, knowledgeable, and extremely friendly, which made the experience even better. We truly appreciate the excellent customer service and will definitely return in the future. Highly recommended!”

“This Pets at Home branch is very organised and professional. There was a warm greeting upon entry to the store from Bart and then a lovely young lady supported me with information about hamsters. Not only did she confidently know all the genders, she even knew the Individual temperaments of each hamster. This is a different experience to the other pets at home branches I had been to.”

“Steen fitted my headlight bulbs for me today. He was very efficient with the service and polite. He made me feel very comfortable and spoke to me about the process of fitting the bulbs. I would highly recommend anyone go to Steen for any work on your car.”

“Popped into Dreams last week to buy a new Super King Mattress. All the staff were very helpful. Eddie was very informative, straight to the point and not at all pushy. Can't fault the in store experience.”

“Lovely keeper has most things and I'm not a local so was pretty handy be able to get all I needed for a overnighter in one place”

“5 star service! Thanks Junior! We had a fantastic experience at the Sofology store in New Malden thanks to a really helpful young man called Junior. He was absolutely brilliant - friendly, knowledgeable, and really took the time to advise us on the perfect sofa for my mum’s home. Nothing was too much trouble, and he made the whole process so easy and enjoyable. Thanks so much, Junior - you’re a credit to the team! Geraldine and Rosie x”

“Megastore has a wide variety of products and fresh produce including fruit and veg and their very own butcher shop with fresh meat. They have very good customer service and the staff are very knowledgeable and helpful. They always have in-season fruits that you don’t find locally such as Ramputan and Mangosteen. The shop itself has a great atmosphere and is extremely clean and organised always stocked with things you didn’t even know you needed!”

“I just want to shout out Katrina at the New Malden B&Q — she went above and beyond helping us find sugar soap, a sponge, and all the essential bits for painting. She didn’t just glance at the shelves — she dug around, checked online, even used her phone to confirm stock. Honest to say, she’s a real asset to B&Q. You don’t see dedication like that every day.”

“Alliyah was so helpful and knowledgeable on our visit today to exchange an outfit (we purchased wrong size). They didn’t have it in stock but she was very happy to order it to our house instead. We will be back again! Thank you for the great service! 5 stars ✨”

“they have absolutely everything I needed, i kept asking for little things that the bigger stores like B&Q didn't have and they'd go off and find them, amazing. Even more amazing are the prices, you'd expect little shops like this to be extortionate, but no, cheap as chips, the way it should be. I love this shop, it reminds me of grandfathers garage, a throwback to better times. Customer service is second to none, tell them what you need or the problem you have and I'm sure they'll be able to fix it or solve it.”

“A friend recommended me Online Tequila so I checked it out. I ordered the Clase Azul Ultra Extra Anejo because I loved how the bottle looked. It arrived much sooner than I expected, and when I tasted it I was really pleased and could tell it was very high quality, as advertised. Will definitely be buying again!”

“I went to this shop with my husband, he wanted some fibre washers for his old car, they didn't cost much, but the man behind the counter was so helpful and friendly. It would have been worth it just to speak to him. If you want things for your car, this is the shop to go to. I just know you would go back again. This is not the sort of service you would get at Halfords.”

“Today was my first time with Liudmyla. I don't think I've ever had a quick one colour manicure where I felt so taken care of. Her attention to detail is next level! Absolutely love my nails!”

“Absolutely amazing!!!! Kevin does a spectacular job grooming my little Zaia, if you have a poodle, this is the place to be!!!”

“Great little independent place. Has a little bit of everything (a DIYers dream). Such friendly service and can’t do enough for you. Love to keep a local indépendant alive!”

“Rebecca is absolutely brilliant, always so friendly and helpful. She clearly really cares, and her wider team are great as well. I thoroughly recommend.”

“Great little Indian grocery store with a good supply of South Indian ingredients and products. Very friendly staff who are ready to help and reasonable prices. They open really early so convenient for early risers like me!”

“My go-to when I come back from work and want a quick ramyeon or soda so I can binge watch my kdrama. Hmart is just so out of the way. The staff don’t speak English much but they get the job done. Very typical East Asian attitude but that’s their charm.”

“They have nice things bust still pricing so I just did window shopping.”

“i loveeee love love the christmas collection (rat, turkey, gonks…) ”

“Excellent customer service from the staff.Fullfilled all my request and suggested me a good option.Totally satisfied.”

“I cannot speak highly enough of Groves Pharmacy in New Malden. From the moment you walk in, you're greeted by a warm and inviting atmosphere, coupled with a team that exudes professionalism and dedication. It's evident that they take great pride in what they do, ensuring that every aspect of their operation is meticulously managed. What truly sets Groves Pharmacy apart is the exceptional level of care they provide to their customers. Whether it's assisting with medication inquiries, offering advice on healthcare products, or providing personalized services, their team goes above and beyond to meet the needs of each individual. Furthermore, their commitment to professionalism is truly commendable. Every member of the team conducts themselves with the utmost professionalism, ensuring that every customer interaction is handled with care and attention to detail. Having visited numerous pharmacies in the area, I can confidently say that Groves Pharmacy stands out as a shining example of excellence in the industry. If you're looking for a pharmacy that not only meets but exceeds your expectations, I highly recommend paying them a visit. You won't be disappointed!”

“I recommend Ajet fashions for the quality product. Every time i purchase here. I am very much impressed by this traditional indian saree with accessories i got this time. Would like to share the picture too. In addition the warm welcome by Mrs Christina with utmost patience to show all new collection was really awesome.”

“These Woolenstocks slippers are incredibly comfortable and versatile. I find myself wearing them all day around the house and even out in the yard. The quality surpasses other brands I've tried. Highly recommended!”