Small mammal care in London

“Jemma provided an excellent standard of care for my two guinea pigs while I was away for a week. One of our piggies is on medication and Jemma’s experience and knowledge was amazing. She provided us with regular updates and photos and it was a home from home for them. Jenny and Simone are looking forward to staying at Sleepy Burrows again soon!”

“This is the best decision I made for my puppy. They were so good at helping me work out the right time to enrol and care about her so much. They are incredible and we are so grateful to them.”

“She rebonded my gerbils when they fell out. Not only that, she helped me figure out exactly WHY the falling out happened and taught me how she bonded them so when the time came and one died, I was able to successfully rebind myself”

“Lisa and Ebony regularly walk my pooch for me, they are accommodating and attentive, and he’s always happy to see them. Highly recommend.”

“Andrew’s reputation preceded him when I first became a dog owner 25 years ago. He’s always been straight forward and gentle with the diagnosis and treatment of my furry friends. You can see how relaxed Bell Cat is after her examination and she doesn’t run away when she sees her carry crate come out of the garage ready for her next visit. The reception staff are also patient and kind which helps immensely when you’re anxiously waiting to be seen. They can also give guidance in regards to wildlife. An all round GREAT Vet!”

“I’ve brought my house bunnies - sadly only one now - to Karen for holidays since we first got them in 2018. She takes brilliant care of them, making sure she understands their (sometimes very picky) preferences and giving them space to run around every day. She’s a real bunny expert and has always offered tips, advice and reassurance if we’ve ever had any questions and if she’s ever had a concern she’s been in touch before getting them to the vet. If you have rabbits, or other small pets, I’d highly recommend Karen to take care of them whenever you’re away.”

“If I could leave 10 stars, I would. The care, empathy and compassion by Enric and the team is nothing I have experienced in London before (in years!). I have been updated on my dog's tests results and reassured over the phone and in person, allowing space to ask and discuss the next steps. Every bit of information given was clear and to the point. I felt my dog was in very good hands. I have alternative vet options closer to my place but I will stick to this practice for as long as they'll have us. Also, might seem trivial but the practice displays a bunch of 'Thank You' cards from their clients and I had never seen anything like this, showing as much love for a team. Congratulations on job very well done.”

“We've used Heron Vetinary/Medivet Morden for many years. They've always been very helpful and supportive, providing advice and reassurance. They have health packages available to help cover the cost of care for your fur family. When ours have had to cross the rainbow bridge, they show empathy and send bereavement gifts. They have also provided a grace period for payment. It can be expensive, but most vets are and they will explain all costs beforehand.”

“The care and love my cat receives at Voo Vets in Pyrford , is extraordinary. He was very ill in December, but they got him right. In March he had an operation which went very well. I was especially impressed by the tiny stitches done by Vet Christina. Thank you Christina for your constant care of Bingo and to Receptionist Justine for always being so kind and helpful to me and my cat. I am so glad I moved Bingo to Voo in Pyrford.”

“The receptionists are very pleasant, and the doctor is very kind—it’s clear that she is a professional. I hope all her advices will help. Definitely will back here again”

“Fantastic store and the staff go above and beyond- I’ve been using them for my cats food and litter since my family moved back to Dorking. The staff are knowledgeable and friendly and genuinely love what they do. I took my cat In with me once to pick up food and he was fussed over constantly. I usually go in store but due to isolating this week I did an online order. Sadly however the delivery company does not meet the standards of the store and didn’t attempt to deliver it to my address when they said they had. After contacting the company via the website the admin staff very kindly arranged with the store without a prompt from me to personally deliver a new order to my door later that day. Not only this but Sophie let us know that if i needed anything else for my cat before we left isolation that we could contact them and it would be brought down by the staff no questions asked. Thank you to everyone at Pets Corner Dorking- my cat is very happy to have enough food and fresh litter thanks to your kindness.”

“Thankyou so much to all the staff at Clover Street Vets. Geno,s experience from day one was exceptional. Geno is a very nervous dog and was treated with such care. When going back for his aftercare he wagged his tail and went through the door not problem. Had even had a cuddle with the vet. I was a little worried that the care would be reflected in the cost, but after reading the reviews I thouht I wuld give it a go. Wonderful staff very caring, great aftercare, great price and I could park. What more could I ask for. Thankyou”

“Got my little Suki spayed last week Friday. I'm so glad I came across this clinic by chance online. All the staff were very friendly and professional, smiles everywhere. I couldn't be happier with how everything went. I was really worried how she would heal or how she would be after her operation and she was totally fine, has healed so well and now have finally taken off the little kitten vest and she couldn't be any happier and healthier. I definitely recommend their clinic. Although it's a charity and it's free I made a small payment towards the surgery as its well deserved. I got a call from the clinic a week after Suki's surgery to check up on her and to see how she was healing and if I had any concerns or questions. Great service ”

“Our cat, Rambo, is a new patient of this vet clinic. We went today for an initial check up and treatment and could not have been more impressed with the service. Rambo usually hates vets but was so calm around everyone there. This is an excellent, thorough and caring veterinary clinic. We feel lucky to have found them for Rambo.”

“Thank you so much for being so accommodating with my cat’s emergency. She was admitted quickly, her pain was relieved, and she is now walking normally again. It made a huge difference to stop her pain and suffering, and I’m truly grateful for your care.”

“I'm a newish dog owner so worry alot about my dog (possibly a bit too much) but the staff at this vets are amazing with their care,concern and advice,my dog on our walks actually wants to go in and see them every time we pass...can't recommend them enough”

“I can’t thank Two by Two Veterinary Centre enough for the care they’ve given my pet. I was anxious about bringing him in when he wasn’t feeling well, but the vet was so calm, gentle, and reassuring that it put me at ease right away. They treated him with real compassion, and I left feeling confident he was in the best hands.”

“Carolyn is clearly passionate about guinea pigs. Helped us with bonding after a bereaved guinea pig needed a new pal. Very caring environment for the piggies.”

“I dog sat for a few weeks for a friend. They warned me she is not a fan of groomers. Colleen and her team dispelled that myth, and got to clean her ears from wax and hair, which other groomers could not as she fully resisted! No more mites! She is a much happier dog as a result and definitely a customer for her life. My friends are super happy! Thank you!”

“Excellent selection of quality cat food and fantastic customer service and knowledge from the gentleman that served. I’ll be continued customer here from now on.”

“Domenika is always amazing with Tiffy who suffers with occasional bouts of pancreatitis. We have used Domenika as our vet for years. We highly recommend.”

“I have used Joel street for 16 yrs and they are amazing . Have had to put my beloved totem down and they did it in the car as I asked for , with hair and paw prints and such love . Just received hand written card and seeds for the garden - couldn’t not have wished for me tenderness xx”

“An Outstanding Veterinary Practice – Truly Deserving of the Name ‘Best Friends’ Having lived in Brentwood for 30 years, I can confidently say that Best Friends Vets are the finest veterinary practice I’ve ever encountered. Their genuine love for animals is evident in every interaction, and they bring warmth and compassion to a field that can often feel clinical or judgemental. Unlike some other practices, they never make you feel embarrassed or lectured if your pet’s vaccinations are overdue or if life has simply got in the way. Their approach is refreshingly understanding, focusing on solutions rather than criticism. The staff are consistently polite, informative, and incredibly helpful. Their professionalism is matched by a sincere desire to provide the best care possible—not only for the animals, but for the people who love them. I only wish they had been in Brentwood decades ago. I won’t be taking my pets anywhere else.”

“Today was my first experience there and i really like the shop it has plenty of stock and the lady behind the counter was very nice and helped me set up a rewards scheme for our future shopping”

“Absolutely amazing care & brilliant staff, the whole team from reception staff, nurses, vets and everyone else that makes this team work so well. We've been using these vets since our dog, Seamus, was a puppy and he's now 8. Most recently he had a teeth clean, we were initially worried about the general anesthetic but the team were so well informed and happy to advise us that it put us totally so at ease so we decided to go ahead with it. The whole process from first booking to the aftercare and updates on the day to was amazing, excellent communication. Our dog ended up needing 4 teeth out and I had 3 calls from a nurse (and one conversation with a vet) on the day to keep me informed of his well-being and to explain the need for his treatment. We felt so secure and happy that he was being loved and cared for as a family member. The bill was also a lot less than we had anticipated which I think is another measure of their professionalism and love for animals. In essence, a brilliant professional vets that we are so grateful for and very happy to recommend. 5 stars!”

“Amazing selection for all sorts of pets! Great offers as well!”

“Bought 6 ember tetras here about a month ago. Despite it being nearly closing time, the staff were ever so helpful and friendly. They also showed genuine care for the fishes - they ensured that I had a fully matured fish tank of reasonable size and setting. They also gave me recommendations on where I could get good Indian Almond Leaves to manage the pH. I also saw them reject an inexperienced customer who wanted to keep fishes in a fish bowl (the fish will likely suffer), and for that, I highly respect them. The ember tetras are doing well - sorry for the algae-stained glass in the very bad picture!”

“Great and attentive service to myself and both my little kittens for there operations. They have been great and helpful. All the vets and staff. Tilly, Shannon, Mel, nasir. Great place.”

“This vets is one of the kindest vets we’ve been too! They are so supportive and kind. When my mums dog was put down they lit the candle and held a moment silence. They are kind and compassionate and felt like they genuinely care about the animals they treat.”

“This really is the best Pet Shop I've ever been in! The staff are fantastic; friendly, helpful and knowledgeable. Nothing is too much trouble and advice is always available. They have so many different products; you can't fault the choice or the pricing. If you live locally; then do pop in; you'll be sure of a warm welcome. Our dog loves it!”