Backpacks in Manchester

“Awesome customer service! Didn't have what I wanted on the day so they ordered it for me and sent it to my home with no postal charge.”

“I came for a ski boot fitting today and was seen promptly by George who introduced himself to us and explained the process. George was absolutely brilliant from start to finish - he was incredibly knowledgeable and nothing was too much trouble. In addition to the boots he gave me excellent advice on clothing. It was a really great positive experience and I can wholeheartedly recommend George and the team at Ellis Brigham.”

“Lovely experience shopping today with Kata helping make the best decisions for our autistic son. Very helpful and experienced staff member indeed! Thank you Kata”

“I went into the store yesterday and I received the best customer service I’ve ever had, Jade was more than helpful. She gave me advice, and took her time to explain the pros and cons on each of the bags I was looking at. She even put 20kg weights into each bag so I could try them out and experience how it would feel ! Thank you so much Jade”

“YHA Manchester is an example of how a good hostel doesn't have to cost a lot. Large, bright and airy room for four people. The beds were solid, the only thing missing was curtains on the bunk beds for more privacy, but that's a minor detail. The bathroom was a good size, clean and looked new. The common areas are large and beautiful. The staff are very friendly and helpful. The location near a train and tram station is great for a city the size of Manchester. The hostel has a view of part of the river canal, and having breakfast with this view was a bonus. I would definitely stay at this hostel again”

“Staff are friendly, helpful, and knowledgeable. Gave good advice on the products I bought and even gave me directions for the shortest route back to my house, much quicker and better then the route suggested by Google Maps”

“I have recently visited the Trafford Centre store to purchase various items for my husband. Quite simply to sum up: Carl the Manager is exemplary, courteous and has a calm experienced manner about himself. Totally professional. Thank you Carl. All staff are super friendly and helpful with an extensive knowledge of the products. Friendly smiles always make for a better experience! Jean”

“Good range of clothing for women, could be a bit bigger the shop though”

“Came over to Base Camp in Stockport this weekend to purchase some Altberg boots. Mike was very helpful in explaining the different models and options available. It's definitely worth having your feet measured by a professional for this sort of thing and I'm really happy with my purchase. Base Camp also have a great selection of Paramo products in-store, looking forward to coming back and picking out a jacket later in the year.”

“I'm sorry for not remembering the guys name on entering the store, but he directed us to Laura who found our holiday for us cheaper than the travel agents that we had just come from. She not only got it cheaper for us but she also got an excursion, transfers and extra luggage allowance for us too. Thank you so much from myself and my other half to both of the staff on 11th July 2025 ❤️”

“We were very impressed with the service from start to finish.. The girls go above and beyond to make things go as smoothly as possible. Would definitely recommend.”

“Anna went above and beyond to even wrap my purchase for Christmas. Great customer service, thanks a lot.”

“I have been a frequent shopper at this store for some time now and I would not go anywhere else. The staff are all so friendly and professional and do anything they can to help you find what you are looking for, especially at Market Street in Manchester. The various stores always cater to all sizing needs and even have a wide variety of children trainers also.”

“I wish to give Hayes travel in Rochdale a big massive shout out to the staff who work there for there support and help in helping make our holiday to America a lovely plesent experience with they the staff were so lovely and very friendly definitely be going there again when I need them thanks Hayes travel from Lee and natasha”

“Amazing service, the manager did a great work helping me!”

“I never knew looking for outdoor wear and equipment could be so thrilling! I'm more of a cruise kind of person but decided this year to take a risk and go camping in the Lake District - needless to say when it came to buying some stuff for the trip I was well out my depth! Fortunately I was aided by a lovely young girl with long black hair, I think her name was Charlotte or Chelsea. She had the real demeanor of a helpful young business salesperson . Cannot wait to frequent this wonderful shop again!”

“Great store, and really knowledgeable staff - will be popping back in shortly to pick up my next piece!”

“The staff are friendly helpful and very efficient.”

“Great place to learn the art of roofing Run by a good friend”

“Great pre-match experience especially with all the Scandinavian supporters.”

“Good prompt service, good value, hassle free”

“Very professional, best in the business definitely recommend this business for traval needs and money transfers.”

“Helios Travel Agency went above and beyond to make my vacation extraordinary. Their well-planned itineraries, comfortable accommodations, and excellent customer service left me as one happy and satisfied customer!”

“I am writing to express my gratitude for the exceptional service we received from Jenny at this store. We recently had a ski boot fitting and purchased a pair of ski boots that were out of stock here and needed to be sent from another Snow + Rock store. After a week, the boots had not arrived. Jenny went above and beyond to track them down and ensure they reached us. Her dedication and persistence were truly commendable, especially given the multiple hurdles she encountered. We are very appreciative of Jenny's efforts in resolving this issue and ensuring we finally received our boots. She is a true asset to your team.”

“Simon was an outstanding staff, assisting me with every query and built my bike in a flash. He is so positive and ongoing. He is a wonderful addition to the go outdoors team. Thank you to all of the Go Outdoors staff for assisting me. Many thanks, Tobias.”

“I was having a terrible day and the hijabi that works there (sorry I don’t know her name) helped assist me with returning without a receipt. Amazing customer service everytime I’ve met her at the Didsbury Boots.”

“Excellent service, all staff especially Rachael”

“Don & holly were both amazing. Don was very helpful with my exchange and also helped my son find a coat can’t fault Them went out of there way to make it a smooth easy experience without stress … thanks guys !!”

“Fun little place. Lovely staff too.”