Cafe chain in Manchester

“Was completely refurbishment during September 2023 and reopened with the usual excellent staff and excellent food (which is why I have left the following 5 star review unchanged). Unfortunately, the refurbishment means we will not be using the café as often as we have done in the past, because they no longer take cash. The counter has been replaced by order screens similar to the screens in MacDonalds and some M&S cafe's, and younger people will love them. Unfortunately, unlike the similar machines at MacDonalds and some M&S cafe's (which take cash as well as card) the new payment screens here only accept card payments. The café looks fine, and the food is as good as ever, but the payment system makes it feel very impersonal and there is less opportunity for banter with the friendly staff. Also, some of the older customers who usually pay by cash will now feel excluded. Personally, I prefer a choice, sometimes paying cash, sometimes by card. Latest image shows the café, and the back of the payment screens on left hand side. The original review was as follows: Food is excellent, as are the staff. Friendly, efficient, and professional. Breakfast is always hot, well cooked, and well presented.”

“My go-to Greek comfort food, hands down. I come here quite often, every other week or so, and i always went for the gyro, (pronounced yee-ros for some who are wondering how to say it), almost regularly. However i now tend to order the gigante plaki, (Greek style butterbeans) The flavours are always spot on, with it being both hearty and delicious. Haven’t had one bad experience yet, so far from ordering it. The lady who’s served me almost every time is a pleasure to be around. Her hospitality is impeccable. Fantastic value, too! £6.00 for a gyro, £6.00! You can’t argue with that, can you? Definitely worth coming here to try some proper Greek food, served by a true Greek family who know what they’re doing. Can’t recommend it enough.”

“First time ordering from stacked and OMG this is deffo our new takeaway! Everything was perfect and fresh, 3x different meals ordered and all thoroughly enjoyed 2x burger meals with the flavoured chips, a hotdog and portion of fried chicken springroll (think it was called that). We will definitely be exploring the menu! Thank you for the amazing food and service. Delivery was quite fast considering its all being made fresh, it was piping hot when arrived.”

“Really great coffee. You can tell the owners really care about the customer experience and have gone to great lengths to make it a welcoming environment!”

“Absolutely brilliant, love getting my coffee before the train. The team are always so smiley no matter what the time in the morning! They always make sure my coffee comes before the train even if I leave it late they are so speedy and happy! Top service!”

“One of my favourite costa coffees in Manchester, very friendly staff and great vibes inside”

“I believe Costa is the best for me. I have visited many of their branches in Manchester. I always order a flat white or cortado from Costa. My husband loves the cortado at Costa and says it is the best. Their cakes are tasty, especially the carrot cake. Yummy!”

“What we really like about going to this Costa is that most times we are there there it's not too busy. Tables are spaced out well so that they don't tend to feel claustrophobic. The music is not too heavy, so we are able to enjoy both it and conversation. Not always a great selection of foodstuffs. And, although you can use your Costa card to add points, you can't redeem them at this location (bit of a pain). Still, it has also thought about families with very young children in providing a few things to do. On the whole, it's not a bad place to visit if you don't mind paying the Costa prices!”

“Located on Elk Mill retail park relatively new building. Nice, bright and pleasant always clean and tidy. Normally quick service. Baristas very fast and friendly. All on one level with easy access for disabled/wheelchair users. Children's play area outside. Large free car park.”

“Can't beat a costa hot chocolate now the weather's cooling down n winters on its way..”

“The girls here were so friendly and were super down to earth best customer service ive seen”

“Great place to catch up over a coffee and cake staff very friendly and accommodating tables cleared constantly and area always kept wiped down. The toilets were also equally as clean and tidy.”

“A classic Holts pub that was built to last. Top class service - you can see why it’s in the 224 Good Beer Guide.”

“Costa Coffee is one of my favorite cafes. Their coffee is delicious and perfectly made. The cakes are balanced in taste, and I also love their sandwiches. The Stratford branch is quiet, the staff are amazing, and the place is spacious. I enjoy meeting my friends there, and I love everything about it.”

“Clean, comfortable, modern, very user friendly, eat in, take away, drive through- peaceful relaxing atmosphere , helpful attentive friendly staff,foods beautifully displayed making choices easier - great food, great coffee. Highly recommend it.”

“It’s in a very nice location inside a bookshop. It can get a bit crowded during Uni lunch hour but the quick and friendly service makes up for it. The place is also clean. I got a pistachio latte which was delicious. Looking forward to visiting again soon.”

“Just tried the Autumn Hazel Late! Bit sweet but definitely recommend! Like the relaxing vide,not a lot of people either. Great for someone who just wants to enjoy an afternoon snack or to do some creative writing.”

“Exceptional service, from a young lady called Bailey. Treated me as an individual, knew her brand and how to use the app. Went over and above.”

“I visited the Starbucks at Television House in Manchester and really liked the place. It’s in a convenient city centre location, easy to reach and perfect for a quick coffee break or to relax for a while. The café was clean, comfortable, and well-maintained. Staff were friendly and polite, and my order was served quickly. The atmosphere was pleasant — nice background music, good lighting, and a calm vibe even though it’s usually quite busy during rush hours. There’s free Wi-Fi and enough seating for short stays, though it can get crowded at times. Overall, a nice spot for a coffee in the heart of Manchester. I’d rate it 4 out of 5 for its service, cleanliness, and location.”

“Always friendly, professional and helpful. Clean, nice environment. Thanks to Borga, great Barista and makes lovely coffee!”

“The team at this Starbucks is honestly exceptional — no matter what time of day you walk in, the staff are always smiling, upbeat, and ready to help. Whether it’s the morning rush or a quiet late afternoon, you’re guaranteed a warm welcome and great service. A special mention goes to Jen, who has quickly become Norbert’s favourite! She’s always so cheerful, remembers our usual orders, and makes every visit feel personal and positive. The energy here is just different — happy staff who clearly enjoy what they do, and it shows. Thanks for making our daily coffee runs something to look forward to!”

“I have been visiting this Costa for at least 13 years maybe more. I have always enjoyed the quality of the coffee but a couple of weeks ago I was visiting Costa with my daughters and just as I had given my order I received some unexpected news via a phone call and i had to leave the store to continue the conversation. Whilst i did this my teen daughters stayed in the store where two members of staff kindly continued to serve them their drinks and get them seated. When I returned into Costa, the two members of staff could see i was overwhelmed and offered kindness and helped complete my order. Today I revisited the same Costa and was greeted by the same members of staff who remembered who I was and asked how things were and said they had been thinking of me. This absolutely blew me away, Costa management and head quarters should be so proud and honoured to have such kind and caring people working for their company, the names of these very special people are Nikki and Amy. Thank you to these ladies for showing such compassion, your moment of kindness and giving me your time has filled me with such positivity and strength. I had to write this review especially to say thank you. I would also like to mention Sophie who is an exceptional Barista and always makes me feel very welcome. I love this store. You have a great team, Thank you. X”

“We had a breakfast in their service is top very nice place 10/10 to the staff”

“Great customer service! Everytime I come here I leave happy. Zack who served me is fantastic always smiley happy and very welcoming. A hot chocolate was suggested to me and it did not disappoint!”

“Coffee is always good here, well made, they take care, and it’s friendly and a nice place to be”

“To be fair it's probably the best starbucks I've been to and I visit starbucks almost everyday. •Parking was great. •Staff were friendly & made personalised drink perfectly. • inside was spacious and welcoming I'm going to go back again tomorrow!”

“I’m consistently impressed with Emma every time I visit this Costa. She always remembers my drink and has it ordered before I even get the chance to ask. She works with a genuine smile, is friendly to everyone, and goes out of her way to remember people’s orders. Emma carries herself like she owns an independent coffee shop, and she represents both the franchise and the Costa brand impeccably. In a world full of mediocre service, she is a refreshing standout. She’s a real asset to the team and to the local community in Cheadle Hulme. Dave”

“Great Greggs. Always clean and tidy. Staff are great and well spoken”

“Amazing staff, very good environment for adults and children”

“The cleanest McDonald's I have ever seen, as well as staff with good manners! Definitely recommend and applaud you! Food was provided quickly.”