Customer experience in Manchester

“It was my first teppanyaki experience and I absolutely loved it. The food and service was great. The chefs were really entertaining and it was fascinating to see the food being prepared. I will definitely go back.”

“What a place! The location, the decor, the welcome, the staff, the service and of course the food all out of this World. Warm welcome, knowledgeable sommelier who exudes positivity and tells you a fabulous story about the wine, I could listen to him all day. The food is served and explained and is of an exquisite nature. I often don’t even read the ingredients and just try it - and I’m never disappointed. You’d be surprised how small dishes can fill you so much. A fabulous place, and a credit to Simon Wood. We will be back again and again.”

“It was a fantastic time we had, and the staff was ever so helpful and pleasant! Really nice atmosphere too. The meals were gorgeous, we are sure to go back soon for more!”

“Manchester Road Chippy is an absolute gem! The food is always delicious and perfectly cooked, but what really makes the experience stand out are Lydia and Phoebe. They are fantastic at their jobs—friendly, efficient, and always with a smile that brightens your visit. Their dedication and great service truly deserve recognition, and honestly, they should both get a raise for the amazing work they do. If you're in the area, this chippy is a must-visit!”

“I have been here from the start. The taste is fabulous. I can vouch for it having eaten in so many so called Kerala restaurants. The only thing missing this time is the squid Masala. I am told that it's on the menu in their Whitefield Sindhoor restaurant. Tandoori chicken was not filled with colour like elsewhere. Definitely recommended.”

“Some of the best ramen I've ever had. Came in here for a last minuet meal before a gig, incredible service and fast food. The pork ramen was smokey and rich with an incredible pull apart pork joint on top. The chicken ramen had a lighter broth to it but full of flavour and morish. Fried chicken was tender and crisp, felt homemade and cozy. The atmosphere was cool and stylish, felt authentic for a small ramen shop, simple but effective. Would absolutely eat here again!”

“Fantastic to shop here lovely and friendly just wish they would stock all the lines”

“So welcoming and the clothes always fit me perfectly. Beautiful natural patterns and designs. Menswear is smaller but again great designs. Offers for money off most of the time if you sign up with them. Always have time to sit and have a free cup of tea and a biscuit!”

“Had a wonderful experience this morning. Ruby welcomed me with a smile and suggested an addition to my order which was phenomenal. Carlos brought my full order to my table and made sure I had everything I needed. Catherine bused the dishes from my table when I was finished and ensured I was satisfied with everything. I had a lovely conversation with all three of them after I was finished and left feeling very thankful this was the coffee shop I chose while I was in town for a day. Very personable pleasant experience”

“First time visit. Booked on the same day. Nice welcome, friendly atmosphere and a great beard trim. I got exactly what I wanted and the hot towel was fantastic.”

“I reguarly come to this barber's to get my 3-year-old son's haircut. This barber has the option of children sitting in a toy car that doubles as a barber's chair, which my son really loves to sit in. Brother Araaz always shows a great deal of patience with him, as he is very fidgety and has taken the time to build a great relationship with him. I am always very impressed with the mid fade haircut, as is my son and wife. Recently, brother Araaz also kindly agreed to shave my newly-born daughter's head, as per our religious custom. He did an excellent job and really went the extra mile in using a variety of tools, such a shock brand new trimmer and two types of razors. He took his time, gave her plenty of breaks and was always attractive to her needs. I would highly recommend this barber. The shop is very clean and welcoming and you won't be disappointed with the service you receive.”

“We’ve just had our son’s 9th birthday party here. It really is a brilliant package. All the kids had so much fun. The staff are accommodating and the pizza is nice too”

“This was our first time staying at the Edwardian Manchester, and we were so impressed from start to finish. The staff were welcoming and professional, making us feel right at home the moment we arrived. The hotel itself is stunning beautifully designed, spotless, and with a lovely relaxed atmosphere. Our room was spacious, comfortable, and had everything we needed for a perfect stay. Breakfast was excellent too, with plenty of choice and great quality. The location couldn’t be better for exploring the city, and we really appreciated the little touches that made our stay feel special. We thoroughly enjoyed our time here and are already looking forward to coming back!”

“My Visit to the Opera House Manchester My visit to the Opera House Manchester was an unforgettable cultural experience. This historic theatre, opened in 1912, is one of Manchester’s most elegant and iconic performance venues. With its beautifully restored Edwardian architecture, plush seating, and grand interior, it offers the perfect setting for musicals, concerts, ballets, and drama performances. The atmosphere inside was vibrant and welcoming. The acoustics were excellent, and the staff were friendly and well-organized, ensuring a smooth entry and interval experience. The show I attended was brilliantly produced — a true reflection of Manchester’s rich performing arts scene. Visitor Tips: Book tickets in advance through the ATG Tickets website for the best seats. Arrive at least 30 minutes early to enjoy the lobby and grab a drink at the theatre bar. Photography is usually not allowed during shows, so plan to enjoy the performance fully. How to Reach: The Opera House is located on Quay Street, Manchester M3 3HP, near Deansgate. It’s easily accessible by tram (St. Peter’s Square or Deansgate-Castlefield stops), bus, or a 10-minute walk from Manchester Oxford Road Station. There are also several parking options nearby, including Spinningfields Car Park. A visit to the Opera House is a must for anyone who loves theatre, music, and Manchester’s timeless charm — a perfect evening of culture and entertainment.”

“I recently booked a holiday with Trailfinders through Sam Henderson, who pulled together a superb itinerary for my wife and me. We spent 5 nights at Hurawalhi Island Resort in the Maldives, 5 nights at the Peninsula Hotel in Bangkok, and 5 nights at JW Marriott Khao Lak, Phuket. Each centre was exactly what we needed in terms of quality, location, and value. Sam understood what we wanted from the trip, starting with something extra special in the Maldives in an overwater villa, moving into the bustle of Bangkok with comfort and convenience, and finishing with a relaxing beachfront stay in Thailand. He balanced price and quality well, and nothing felt over the top or under-delivered. The Trailfinders app was also a real bonus. It had everything in one place,flight details, transfers, hotel information, but also extras and handy notes. It was much easier than juggling bits of paper or trying to find email attachments on the go. What impressed me most was the smoothness of all the connections between centres with transfers from airports to hotels, the seaplane to Hurawalhi, and even the shuttle in Phuket were all seamless. Trailfinders clearly work with good in-country partners, and that makes a difference when you’re in unfamiliar places. Everything just clicked into place, and that took a lot of stress out of travelling. I’ve used Trailfinders before for multicentre stopovers, and they didn’t disappoint then, nor did they this time. No hidden agenda here, I’m simply chuffed with the service. Sam and the team at Trailfinders went beyond meeting expectations; they genuinely exceeded them. I’ll happily book through them again without hesitation.”

“Lovely experience shopping today with Kata helping make the best decisions for our autistic son. Very helpful and experienced staff member indeed! Thank you Kata”

“This is the third time I’ve used Al Arabiya Cargo to release my shipment from Iran. They are very easy to work with, and I just received my goods right at my doorstep without any hassle. Can’t ask for anything more – really excellent service!”

“Extremely polite,friendly and welcoming people. The products always fresh. A little bit expensive but that is because they are bringing from abroad.”

“Great selection of frozen foods, and deserts. Limited fresh fruit. Good selection of tins, cakes, raw and cooked meats. Prices are good. Clean shop. Staff are good and helpful.”

“I couldn’t be happier to have chosen such excellent and precious jewellery to purchase the engagement ring to my lovely and beautiful fiancé. They made her the happiest woman on earth with such stunning and unique ring, full of character and elegance, but also they made my life much easier supporting and advising me with their friendliness and knowledge in the making of such important and stressful decision. They made our dream come true with this little stone and hopefully our future will shine as much as it does! Highly recommended to anyone looking for the perfect jewellery for their loved ones or why not themselves.”

“Had lunch here with my son and daughter , very cozy restaurant and faster serving ! the chicken was amazing and the kids really enjoyed the food ! Staff were very friendly and help me to sorted my gift card with infinite patience! hide gem by the road work”

“Very highly recommended. This has to be the nicest Indian meal I’ve had in a very long time. Brilliant service from very helpful, friendly staff, it’s also reasonably priced. Piping hot food that is of a high standard. The portions aren’t too big, but enough to be able to enjoy everything we ordered. The garlic naan is so good, as are the curries. Very clean throughout, including the toilets, which I find incredibly important.”

“Been coming here since it first opened, it's a great place for a variety of Japanese food, honestly the vegan/vegetarian sweet potato katsu is PHENOMENAL! I'm not even vegetarian and it's so good, plus the rest of the food is on point. I took a group of my friends and we ordered a great variety, I've no complaints really!”

“Brilliant location, great selection, and helpful staff. On point.”

“I have been wanting the Clairemont Way Fisherman Sandals for the past few months but couldn't get them online in a size 8. I thought I would go into a physical store to see if I got lucky. A male staff member said that they unfortunately only had a size 7.5 in stock. I assumed that it wasn't meant to be, but straight away, he said that he could make a call and see whether they have some in another store. Not only did they have my size available, but he sorted the order at the till to ensure that I could have the shoes delivered to my home address. I really appreciated how attentive he was in finding a solution so that I could get the pair of shoes that I wanted. I would definitely come here again. This was on Wednesday 30th July at 2:30pm.”

“I was searching from previous 11 months for a perfect haircut and eyebrows shape … came from Pakistan .. tried 2 3 places but not satisfied then one of my friend told me about the Kiran at primark .. I went there and literally she solved all my problems .. gave me a look I was craving for..she is amazing.. you can trust her skills blindly… also she is very kind and understanding..”

“great service. barber does a brilliant job and takes time and care. Thank you very much”

“Made a visit here for the first time. Honestly, what a surprise. Not often these days do I come across such great customer service. Courteous, professional and extremely helpful. Also it was great to be in a store with people with such knowledge. Sadly a rare thing but couldn't recommend the place enough.”

“Lovely staff, lovely environment considering is a hospital. Looks and feels friendly and less scary. I feel for all the family’s that frequent this place on a regular basis. I wish there would be more kids based cafeteria. As a kids play and eat space. For outpatient families. Thank you”

“Love our new sofa!! We recently bought a sofa from Manchester showroom and the experience was wonderful. Helen & the team were great- very patient & helpful. We ordered the sofa end of January and it was delivered beginning of March - so made & delivered in 5 weeks which we are super grateful for. thank you!!”