Museum in Stoke-on-trent

“Little quirky museum with amazing staff who carry out the shows and truly engage the visitors. Despite my late arrival, I was made to feel welcomed and the attention and knowledge given by the staff to ensure that I could learn more about the steam machines and how they operated and still do was appreciated.”

“Nice rooms and great staff, couldn't be more helpful. After moving the mother-in-law into her new flat, she couldn't stay that night. So we checked her into a this Premier Inn. The 2 ladies on reception, Rosie and Hannah couldn't have been more helpful! They were great with my mother-in-law and set her mind at ease. What great customer service.”

“Fabulous rooms. Modern and clean. Food was good. Was on group booking, and was a little restricted to what we were told, but main course was tasty. Drinks as expected, but Lottie made some great suggestions and banging cocktails. Nice to see her have enthusiasm and hospitality skills to adapt to different customer needs. Well done”

“Ok so this place surpassed my expectations. I got married here 30 years ago and my city has suffered since. The hotel has changed hands a few times since and I wasn’t expecting much but it really was great. It’s a big hotel. The rooms are huge. It’s been very well redecorated throughout. 2 small complaints 1. Lift is a bit tatty. 2. Ground floor lobby is like the land that ti forgot. Otherwise it’s a yes from me”

“Another town another premier inn , this time the room ( prem + ) was massive well furnished comfortable and super clean , Leanne greeted to me and was a great example of how staff are the hotel and greeted me with a warm smile and explained everything i needed to know even went and got me some Hot Chocolate which you don’t actually get in the rooms ! Again loaned me an Apple Watch charger as I’d forgotten mine as I need it as I have an app to check blood sugar ! Perfect hotel and if Leanne is anything to go by the staff will all be wonderful too”

“Pleasant overnight stay on way to Alton Towers from Scotland. Will use this stop-over again. Despite rating of 2*, the travel lodge was staffed with helpful, polite, friendly, courteous staff who were on hand for all our questions, including local weather reports! Met all the needs for an overnight stay. Entrance, hallway, reception and room were all clean and tidy.”

“The hosts were amazing and our stay was really enjoyable, its a good location and the house was really nice. I would definitely recommend this house ⭐⭐⭐⭐⭐”

“Neat, clean, tidy. Really enjoyable stay”

“Incredible service. I broke down and managed to get my car into the car park at this hotel. Dylan was working the night shift on reception and was so helpful. He was very helpful in getting me any help needed and when I eventually needed to book a room he got this sorted for me very quickly and even accommodated really well for my dog. Then when checking out in the morning, the lady on reception was also incredibly helpful, friendly and accommodating, especially for my dog once again. I just wanted to say thank you so much for being so kind and helpful when I was in a tight spot. The best experience I could have from the loveliest staff.”

“Stayed here last weekend in a family room. 2 adults 2 children. Had booked another hotel up the road that turned out to be a nightmare. Arrived at the hotel, plenty of room to park, yes it is on street but lots of space. Door was closed when we arrived didn't find this a problem, lady who was working reception answered really quickly and welcomed us in. Check in was smooth and easy. The receptionist was amazing, made us feel at home. (Wish I knew her name but she has red hair) hotel felt really secure, door closed most of the time to stop just anyone walking in off the street. The stair way upto room was very clean, there is a patch of damage to the decor on the way up but really not a problem and probably to be expected in a building of such age. Landing corridor to room all really beautiful with some lots of character, (chandelier, balcony) room was really nice, so clean so big for a family of 4. No issue in room with any facilities or cleanliness. Staff happy to help and really couldn't be nicer. Location is brilliant too, nice restaurant across the road, local shops near by and water park and money forest just a few mins away. Overall had a really nice time staying here and would definitely stay again. Thank you”

“We have just returned from a weekend in Norfolk with Andy, our driver from Hollinshead. He couldn’t have worked harder to make sure everyone was alright and went over and beyond the call of duty. He was kind and very helpful and made time to talk to us all. His driving skills were excellent. So thank you Andy for your care and we look forward to being with you again.”

“Really interesting and informative visit, our guides took us through all the stages and processes involved with making this extraordinary pottery. Practical demonstrations were arranged at each important stage of the production. There is a museum and a well stocked shop. Great! Advice for other local visits given. Thanks”

“The Dudson centre is one of those "all welcomed and all welcoming" places- Love it”

“Great virtual tour for less able visitors, excellent guide who was a mine of information about this early example of factories and continuous processes. Good catering and well worth a visit”

“Needed hotel as visiting family near by, this was in an excellent location. Alsager is a lovely town, we visited a lovely bakers and had a lovely lunch. Also pubs and couple of restaurants nearby for evening meals. If you like national trust, there's a quaint place called Little Morton Hall worth a visit. The hotel was run by lovely people, and the breakfast can't be faulted. We will definitely stay there again”

“The accomodation was excellent. We had a converted outbuilding to ourselves with a choice of bedrooms, a small kitchen, lounge and conservatory. A friendly welcome from Eileen together with a couple of generous slices of cake was a perfect start to the stay at the farm. There was plenty of toiletries, tea, coffee, milk etc and the kitchen was well appointed with immaculate and modern appliances. The owners have got a Labrador puppy named Harper who was absolutely adorable. We would have loved to stay longer and will definitely return to this idyllic and peaceful location with stunning views of the countryside. There are plenty of places to eat and drink in the area. We ended up having a curry in a restaurant called "New royal balti" in Audley which was superb. Being non licensed we took a bottle of wine there from the Tesco store a few doors away.”

“We had a lovely day trip to Blackpool on Sunday 6/04/25. The driver who I think was named Dave, was really pleasant , very helpful. This isn't our first trip either with Copelands, all the drivers have been very pleasant, welcoming & helpful. Never been disappointed with any trip. So we'd highly recommend.”

“Although it's a hotel it's also good old fashioned local with a good selection of beers and very friendly staff”

“What an amazing stay, Julie's hospitality from when we arrived until our departure. The room was spotless, the bed super comfortable even the sheets had a fantastic fresh smell. The breakfast is fit for a king, I couldn't finish it all but was really tasty. The shower was powerful with plenty hot water. If your in the area its the place to stay.”

“Excellent club site, very peaceful, lovely setting. Good for walks and cycling. Brian & Jane are really nice and very helpful.”

“First time staying this week, very easy to check in, all details sent in a text. Good sized room, en suite, comfy bed, small kitchen inc hob and microwave, kettle, and basic cutlery/crockery”

“Carlton is a great place to live - spacious, secure, clean and in a perfect location for Staffs Uni students! Just a short walk from the rail station and local food shops is an extra bonus! Staff are very friendly and always cater to individual needs. Rooms are great with lots of space and nice interior designs. Any problems with room maintenance are always solved quickly. I've thoroughly enjoyed living in Carlton for a year and look forward to another year there. Would definitely recommend to any students looking for a safe, friendly, affordable and overall welcoming environment to live in.”