Construction tools store in Belfast

“Excellent customer service from 2 young men working on 9th Jul 2024 at 15.15. First young man was standing in entrance area, by computer screen ready to take our order. He punched the details in himself (was in to order a Titan petrol lawnmower) and then proceeded to collect the lawnmower from the storage area. I hardly had time to open my purse, when the guy at the till asked how I would like to pay. I left the shop, to reverse my car towards the main door - and as I was doing so, the till man was already standing at the door, with the lawnmower in his arms, ready to manhandle it into my car. These two young men helped, without being asked. They were very pleasant, smiling and joking. We were in the shop for 5 or 6 minutes. Amazing service guys. Ten out of ten. Well done.”

“My sister and I were in ordering new internal doors for her house. The young chap who dealt with us was really lovely, he was knowledgeable and efficient but had a lovely personality. He couldn't have been more helpful and made sure everything would be delivered on Friday. Excellent, friendly service. We will be back.”

“A suprise kitchen £2k cheaper than B&Q better quality nearly everything in stock. Class great service. Well impressed.”

“Always found good prices here and very helpful staff.”

“Great shop with friendly knowledgeable staff. Really helped me with my fuse box problems this morning.”

“Very nice employees helped me find the right store for delivery, which was on the corner opposite”

“Brilliant little gem. A good selection of blanks, tools and accessories. These guys helped me get some things brought to NI that many other distributors point-blank refused, as well as being much more fair in pricing than a local, well known shop.”

“Called yesterday to view interior doors and Jake showed us everything we needed to know. Extremely helpful and we purchased what we needed there and then.”

“Great shop for buying hardware for the house. If you need 2 small nails for a job they’ll sell them to you - not like the big shops that make you buy more than you’ll ever need. Also good for new watch batteries, decorating tools. Light bulbs etc.”

“I started a self build/renovation in April 2021, a project which has grown arms and legs. I had originally been shopping around with local building suppliers, but soon found MacBlair Larne to be the most competitive with pricing and easiest to deal with. Taking on a extensive renovation of a 125 year old property as a total novice has its challenges, but John Quinn from the Larne branch has been helping me every step of the way. Any questions I have about the materials John is happy to answer, he is excellent at taking time to explain the best way of doing things and what materials I need to get the job done. Our renovation is being filmed as part of BBC series “Restoration Rescue” which has added an extra element of stress to an already stressful project. There has been a number of occasions where I have needed materials at short notice for filming days, and all I have to do is pick up the phone and John is able to get it sorted. Deliveries arrive within a matter of hours, and the drivers are happy to set them in a spot convenient to myself. The guys in the yard also deserve a mention as they are absolute champions. They are always there to give me a hand loading materials, no matter what the weather.”

“Products in stores and great customer service.”

“Good service at the trade counter. Cheaper than online.”

“Typical trade counter with friendly enough staff if you have half an idea of what you want”

“Good products and helpful staff.”

“I needed a small batch of bricks to block up a window on an older property. Lauren couldn’t be more helpful. Her knowledge of brick products and how to use stain and acid wash to help blend in the old and new exceptional. She was a pleasure to deal with.”

“Terry on the phones was fantastic. She was helpful and patient. Made sure everything was right for the job. First class”

“Received great customer service ordered a large quantity of gravel, guy was v friendly and informative explained the process and asked if any specific requirements. Just overall fast , friendly service, highly recommend will use again.”

“Part of b and q. Benefits, no queue!”

“Late Friday afternoon I rang and asked for a delivery asap and was told probably Monday. I explained I really needed Saturday, but, if he could... 08:45 Saturday, my delivery arrived. Perfect service (as usual) and helpful staff.”

“Didn't have what i needed, but helpful staff and a good coffee. I'll be back once I've checked the size of the item.”

“Always top class service from all the Hilti Belfast Team!”

“Wonderful place to visit at the best of times but whilst in lockdown particularly rewarding - somewhere lovely to walk without having to worry about crowds as online booking is in force.”

“We have had a fantastic experience at Glenhill Merchants this last week. We have been looking to purchase a stove for some time now, but had always just stopped at point of sale as we never really where sure which type of product to go with, but after visiting the showroom and chatting with Paul Furber all our questions where answered in a very professional and clear manner. We will definitely purchase from Glenhill again, as based on the success of our stove experience, we have decided our next project, refitting the bathroom, will be with Glenhill Merchants also. Laura”

“I would like to thank the staff,front desk ie Paul ,store men and delivery man for all the help and support I received first class,five star.Thank you all.”

“Very helpful staff good at social distancing and a great deal to be got”

“Friendly, helpful, fast delivery.”

“First class customer service. Excellent selection and product knowledge. Gentleman carried products yo car.”