Pharmacy in Kidderminster

“My poor little rat, Rue, went to sleep yesterday at companion care. The experience from start to finish was so kind and compassionate. On the phone they were gentle explaining our options, and when we entered the receptionists were so lovely. When we were called in the vet did a check over to make sure it was the right decision which made me feel at ease knowing it was 100% the best choice. The vet explained everything start to finish and was so incredibly patient. She got Rue a blanket and let us spend as much time as we needed with her. Afterwards she was still lovely and reminisced about Rue with us. I couldn’t have asked for a better experience within such a sad situation. Everyone working there is understanding and caring. I couldn’t recommend anywhere better.”

“Brill vets, lovely staff very friendly, great service have looked after my two dogs and cat very well over the years”

“Best pet shop so helpful, nothing was to much trouble 10 out of 10 excellent customer service”

“I was served by Sophie today , I had to swap an item I took back, she was so helpful, kind and pleasant as are all the staff, nothing is too much trouble for them.”

“Can't fault these guys. Free prescription delivery service and always deliver when they say they will. Always order medication in for you within a couple of days. Won't use anywhere else as they've never let me down. Excellent service”

“Always been lovely and helpful with me”

“Always busy but the staff are always so polite and helpful. Raj was great, fantastic customer service in sorting out some last minute medication for me and very quickly. Thank you! :)”

“My visit went like a dream. Prescription was ready and waiting. I was served right away after the previous customer left with their prescription.”

“I’ve been buying raw dog food from Blu’s for around 5 years. They are competitively priced and offer an extensive range of meats. The staff are super helpful and friendly and will go out of their way to help if I’ve forgotten to order on time! They also have a great range of dried treats suitable for all sizes which is great for me! Wouldn’t go anywhere else.”

“We recently left our Labrador for the first time and, naturally, we felt a bit anxious. Helen and her team were absolutely wonderful, and our dog was so happy and content when we picked her up. Thank you so much! We’ve also been using the cattery for several years now and have nothing but praise for the care provided. Thanks again! — Jamie McClelland & Richard Scott”

“Staff very knowledgeable and helpful. I feel that l am giving my young dog healthy and nutritious food. Always used pets corner from an early age, he’s just transitioned onto adult food. I am very happy to shop at pets corner”

“We needed a vet to check a pony / do a vetting under some rather difficult circumstances and also at very short notice. From the moment I spoke to Rosie on reception the situation was not only sympathetically understood but handled with the utmost professionalism. With less than 24 hours notice on Friday the check was arranged the following day on a Saturday with a senior partner who did the most thorough job and handled the situation with such professionalism. I cannot thank or recommend this vetenary practice enough. Thank you to all at Field House and especially to Rosie and Claire. How lucky we were to have called you.”

“Always a warm welcome would never consider changing as we have been using for years for our pets and have never been disappointed with the care shown towards our babies.”

“I would trust any of the vets at this practice with all my pets. All the people are efficient and friendly—such a welcome change from my last vets. I am so glad that I changed to them.”

“Just wanted to say a big thank you to the pharmacist, Laura and today's team leader who helped me with an issue regarding my HRT patches. Great service as always. I appreciate all your hard work, even more so over the busy festive period.”

“Despite my parent’s dog being registered locally with another veterinary practice and me ringing during their opening hours expressing concern that the dog needed to be seen urgently, I was declined an appointment. I was left ringing round and Shepherd’s Vets came to the rescue with an Out of Hours appointment at home to sadly put to sleep their dog. The visiting vet and nurse were compassionate and caring and I can’t thank them enough for their support during what was a difficult and heartbreaking position. The only vets locally to do home visits and I will transferring my cats to their care to ensure I don’t have a repeat experience of being declined an appointment in a pets hour of need!”