Men shoe store in Cardiff

“The shop floor is tidy and well arranged. They have sale going on which they kept all together. I was collecting and I found staff at pay area straight away. I think finding order details is not that easy. They ask name order number two or more times to find the order in system. Simple bar code would be simpler and less time consuming. Overall good experience.”

“Love any kind of trainer/sneaker shop. Altho this is really small and doesn't really stock alot.”

“Staff are all really helpful! I wish other stores would take a leaf out of their book! Restored my faith in newlook after a terrible experience with the manager in Cwmbran”

“I was in your cwmbran store on Wednesday around lunch time. I was helped through the self service by a young lady that was so good. She helped me get through the till and saved me getting flustered. I feel the need to thank her and recommend her to you. I did not get her name but she was young blond and very pretty. Thank ypu again”

“I actually bought two white tops here . Whilst visiting family .didn't see any thing I liked in my local matalan”

“We bought lots of staff for school. Always good prices and children always happy with the choices. 5/5.”

“I was helped today by Fran and Alex , they both went out of her way to ensure I found what I was looking for! The dress and coat I wanted wasn’t on the shop floor they advised me it was in the stock room and bought the items out for me, both were pleasant friendly and very helpful! Thank you Fran and Alex you’re both assets to the Cardiff Next store ⭐️”

“Considering it was Christmas Eve it wasn't packed and got what I wanted”

“Had to go in to get a suit for my son and omg the lady that helped is was so kind and friendly and mare a stressful shopping trip so much easier for us. Really appreciated the member of staff for her help.”

“Absolutely top class service from Alex today. Above and beyond customer service. Super friendly and a total asset to your company”

“Having had an issue with an online order and not getting very far with the customer service team, mainly due to Yodels failures, I went into the store to see if they could help. Working in retail I expected them to say they had no control of online orders, which I'd know to be true. However, the manager Megan was brilliant, she took complete ownership of the issue and resolved it for me right then. Great to see a manager who understands the importance of a great omni channel experience! Thank you”

“Great store! Friendly helpful staff! Amazing atmosphere, will shop here again!!”

“Nice place for shopping. Parking area was crowded and busy.”

“04/12/2024 evening time i return jacket and great and best manger solve my problem in seconds amazing and very nice manger she is 10 star ⭐ many thanks”

“Great shop glad it didn't close down.”

“Good selection of shoes, and advised me well on how to deal with my strange sized feet. Had a quibble with the pair of shoes I bought, but they ordered me in a replacement set free of charge as soon as I showed them.”

“Went on on the off chance of finding a skirt that my daughter wants. Very helpful young lady called Maii (hope I got your name right!), who went on a search for me. Thank you.”

“I've not really shopped in river Island until recently and I love it. The quality and pricing of the clothing is really good and had some really good quirky clothes from there.”

“Jay was a lovely guy who helped me and my mum at the till to exchange and buy new products. Very pleasant experience in store!”

“Went to buy my girls bags for school, they had a good selection of large shouder/handbags for them to choose from. I have to say this is the 3rd year they have bought their bags from here, and they have lasted for a full school year and beyond. Money well spent in my eyes.”

“Shop there for all my cloaths well tracksuits and Nike cloaths staff nice and help full”

“Hi, I would just like to say a big thankyou to 2 members of staff at Weston super Mare New Look. Thankyou,Lis and Emily. I made a purchase today 2/08/24 Whilst paying I unknowingly dropped a £10. I realised a little while later and rang the store. Emma and Lis had found it and had put it somewhere safe. On returning to store the girls were so kind and helpful. Thankyou so much for your honesty and great customer service. I am very grateful.”

“Outstanding store. It started by being greeted by a member of the team, asking what I was interested in. I needed school shoes for my 11 year old so was directed to another section of the store to queue. I also have 2 Sen children who were getting distressed with queuing and the volume of people. We then saw Isaac who got my 11 year old’s feet measured and because of the distress of my Sen children, mentioned Clark’s offer closed appointments for Sen children and would we be interested to come back at a quieter time. I haven’t had my Sen children’s feet measured because it’s so stressful and weren’t there to buy for them but actually thought, yes, that would be amazing! A wonderful lady called Amy then approached us and rather than offering us an appointment to come back, she took us away from the crowds and said I’ll do it now for you. She took us to a quiet section and my children eventually calmed. They’re in pushchairs and she was unable to measure their feet in their contraptions so we attempted to take them out but they were so content at this point because it was quiet and she spoke so softly that the children were actually happy to be touched by her. Amazing service from start to finish and 3 pairs of shoes purchased rather than just the one. I didn’t think it was physically possibly to measure my Sen children (from past experience) but Amy has restored my faith and I can’t thank her enough for looking after us so well”

“Pricewise better than primark. Excellent range of clothes. Cheep cheap cheap”

“5* Service Thank you so much Jessica Wow what amazing service! I was emailed by Goose Island to say the coat I ordered last night was not available. I called the store & Jessica answered and helped find the item I wanted, called me back and arranged everything as it had been paid for online. Just had a call to say it had been transferred to the warehouse and would be sent out with my order. Thank you again Jessica for the amazing service. Lesley”

“Great attentive customer service, fabulous high quality attire.”

“I am a motorcyclist and was ready to throw my boots away and spend a fortune on new ones. I popped in and had a chat to Matt and was blown away by his passion for what he does. His knowledge way surpasses his corporate competitors, so does the quality of his work and his price. Im gutted now that I have thrown so many shoes away in the past that could have been made new again by this master crafter!”

“When I needed a dinner jacket at late notice Darren sorted me out with no issues. He does any alterations himself. I hired from him again over the new year. His customer service was excellent”