Children clothing store in Hull

“helpful staff couldn't do enough for me”

“Great experience today and excellent customer service from a lovely assistant called Lucy, went out of her way to help and try and find us some school shoes”

“The staff are really kind and helpful, even when it is busy. Impressive.”

“Very good shop for everyone who wants to buy shoes or any school accessories like a bags, backpack or lunch boxes. We have visited that shop last night for buy some shoes for school and for PE for our daughter. There is a lot of choice of shool shoes and not only. I would say they have good prices compared other shops. Quality of shoes are very good. Staff is very helpful and friendly. Got another pair of shoes for my daughter today. We went few shops but finished our shopping here. Highly recommend..”

“This shop is absolutely fantastic! It’s clean, tidy, and the staff are so friendly and welcoming. They even make sure to give my Service Dog a warm welcome. I really appreciate their support and understanding of my disability. Rachel and her team are truly amazing! Feel a real connection with all of them Thanks Lou & Kaiser Duke (mini schnauzer) see you all soon xx”

“A great store with excellent quality products at reasonable prices. The staff are always very polite and helpful. A credit to the brands.”

“Staff were helpful when given queries. Well stocked with a large variety of items available”

“My daughter recently started and absolutely loves it. The coaches are very supportive of the children and their progression and she had enjoyed learning new things each week. Very friendly environment”

“Served quickly by a friendly member of staff. Nice selection of clothes both new stock and sale items.”

“Always a good selection of clothing for all ages. Great kids department. Really helpful friendly staff- if they haven't got what you're looking for they'll order it in. Always get great service in this store. Wish they had a hone department though as they only stock a very limited amount and need more ladies shoes but that's just a personal thing.”

“It's an excellent shoe shop with mens' shoes stocked up to size 12 with an ample range to choose from at that size. Needless to say the criteria I've chosen applies to me specifically!”

“Went into Clarks today in St stephens for my daughters school shoes. Just want to say a massive thank you to Mia for being very kind and patient and the two mangers who also offered advice. My daughter has a high instep so that coupled with a 10 year who had definite ideas of what she wanted took a while to get sorted. But we got there in the end so I just wanted to say thank you especially to Mia”

“Brought my 5 year old son for school shoes, he's got autism and the assistant was thorough and was happy double check sizes/widths when we weren't sure as one of my sons feet is a bit bigger than the other.”

“Visited River Island Hull, the range in this store is amazing, totally upped its game but the best part was Izzy and Freya!! They were assisting in the changing rooms, amazing, so helpful, a credit to the store!”

“Great place to go, but ramraid how sad Great staff”

“Lovely shop, staff very helpful and friendly, got everything we needed.”

“Large store, very helpful staff on my visit. As with lots of stores now, more self checkouts than staffed ones. Only one available on this visit. Hence, a long wait.”

“I don’t normally leave reviews for high street retail stores, as I feel they often get lost in the shuffle of large corporations. However, this review is a personal shout-out to one staff member who went above and beyond... Ethan! I hadn’t worn a suit in over five years and didn’t even own one that fit me. With a recent career change and upcoming interviews, I needed to look sharp and feel confident. From the moment I explained my situation, Ethan provided exceptional service. He took detailed measurements (chest, neck, waist), guided me through different fits to see what suited me best, and was incredibly knowledgeable and patient. My partner was also impressed by his attentiveness and natural rapport. When the store didn’t have the right style or colour in stock, he helped me navigate the online options and placed an order that matched my sizing perfectly. Despite multitasking, serving other customers, dressing mannequins, and working the tills he still gave me a solid 30 minutes of focused attention whilst keeping efficiency. I left spending £300 and plan to return over the next two months to purchase two more suits in different colours, each likely in the £200–£300 range. Ethan made me feel like I was being fitted on Savile Row, not just shopping at NEXT in Hull. His level of service is far above what you typically expect in a high street store. If I were running a customer-facing business, I’d hire him on the spot. That said, I have to mention a contrasting experience. While Ethan was helping me, another staff member, Jane, repeatedly interrupted him by shouting across the store to ask product questions. It was disruptive, especially as he was in the middle of processing an online order for me. It affected the flow of service not only for me but for other customers too. Ironically, Jane failed to close a sale on a product the customer was interested in, only for Ethan to step in afterward, offer insightful advice, and successfully complete the sale before the customer left. When I later went to the till to buy a tie and shoes, Jane served me. Unfortunately, her attitude was dismissive and unwelcoming. No greeting, no please or thank you, and an error in handling payment which she addressed rudely rather than politely. It stood in stark contrast to the outstanding experience I had just had with Ethan. While I understand that retail can be demanding and thankless at times, professionalism and basic courtesy should still be expected. Ethan’s exemplary conduct made these lapses by others more noticeable. To the store manager: Ethan is a true asset. I would strongly recommend leveraging his skills to help raise the overall standard of customer service in your team. Outstanding! Ethan, if you read this, and you ain't appreciated by the company and treat just like a number. Find a job in a more luxury upper class store, you will fit right in.”

“Visited Argos today to buy a new cellphone, to be honest the staff were friendly, happy and so polite. A total shopping experience for a new phone in under 5 minutes from entering to exiting the store. Helped that I knew what model I wanted, even so it’s still a great experience. Many thanks to All Staff for being so efficient and upbeat during this current health crisis”

“Staff polite and friendly. Store set out nice. Plenty of space. Easy to use computer books”

“Hadn't been for ages. Nicely laid out. Staff were friendly. Having to use an app at checkout was a clean pain.. and a solution dreamed up by a millennial without retail experience.”

“The Mrs.& myself both needed trainers plus the usual clothing for our days out running. Linda recommended JD sports, I usually shop elsewhere. Such a huge amount of trainers to choose from, we must of spent close to an hour trying different pairs. Kielan , the guy on the trainers department was a credit to the shop. Looking after 5/6 customer's continuously . Always happy to help. Brilliant service. Will continue to use the store & recommend to friends.”

“Thank-you so much,to the lovely young lady,who helped me return an item,which I purchased on line.I didn't get her name,but she was so pleasant,& polite, something which is a delight in today's,society.The goods I received were,very nice.”

“Another great store. Always a decent sale happening and worth a rummage. Always new stock available. Great womenswear sections; undies, tights, socks. Nice nightwear department. Can't fault the value. Always worth a look. Ample free parking and easy to access.”

“I had a very positive experience with Wendy today. She was kind and incredibly helpful. It was very pleasant to deal with her.”

“Got a couple of things a good warm jacket and a shirt will try them on again when get home. then put them away for Santa's elves to pickup hopefully for me for Christmas”

“Could not recommend this place any more. So helpful, and friendly. Talked us through all the options and bundles available. Despite being busy, service was very personal and took time to help us choose what was right for us! Wonderful place, and so glad we got our pram from here!”

“Love this shop! Wish I'd have found it sooner”

“Without a fail- THE BEST ONE IN WHOLE WORLD❤️ Staff is always welcoming and friendly (even if it’s your third visit in one day). Thank you so much for making us feel at home❤️”