Children clothing store in Portsmouth

“I placed an order at 4.30 pm on Tuesday 12 July, I was notified just half an hour later that the order had been dispatched - it was delivered to me at 11.30 am on Wednesday 13 July - just 19 hours after I ordered it - absolutely brilliant!! I am delighted with the quality of these beautiful fairies figurines, they are wonderful - I am also very impressed with the speed at which my items reached me, excellent service, wonderful products well done! Highly recommended !!”

“I came to the UK for work and didn't know I would be staying at a hotel in the middle of an outdoor outlet mall. How lucky was that!! One thing about outlet malls is that the employees tend to stay very busy with not-so-polite shoppers. As I walked around to the different stores, I found this to be true here as well EXCEPT for the Fred Perry store. I was helped by three people: Meg, Ethan, and Alex. They were just AMAZING!! They treated me like I was their most important customer, answering my questions and showing me items based on what I told them I was looking for. I really like Fred Perry apparel and was happy with the great prices I got on my items. However, Meg, Ethan, and Alex were truly the best thing about my shopping experience. If any of the three of you are reading this review, THANK YOU SO MUCH!”

“I recently visited Footasylum with a few friends, and I want to highlight the exceptional service we received from Oscar a member of staff. From start to finish, the experience was outstanding, thanks to his professionalism and dedication. As soon as we entered the store, he greeted us warmly and made us feel welcome. Despite the store being fairly busy, he made time to assist us personally, ensuring we found exactly what we were looking for. His knowledge of the products was impressive—he gave us detailed information about different trainers, including fit, durability, and style recommendations based on our preferences. What stood out the most was his patience. We tried on several pairs, and he was happy to bring us different sizes and alternatives without hesitation. He genuinely cared about helping us make the right choice, and it never felt rushed or transactional. Additionally, his friendliness and approachable nature made the entire process enjoyable. He had a great attitude, which created a positive atmosphere. By the end, all of us walked away with trainers we absolutely loved, and it’s safe to say we left as happy customers. I highly recommend this branch of Footasylum and want to extend a huge thank-you to the staff member for his incredible service. It’s rare to come across someone who goes above and beyond like he did, and it really made our visit memorable. If you’re looking for quality trainers and top-notch customer service, this is definitely the place to go!”

“Me and my Little girl absolutely loved adventure babies! The enthusiasm & efforts that's put into each week is incredible always thinking of us mums/dads and our little ones. Brilliant to talk to and always there for advice!”

“Been in here a few times ahead of Christmas and a birthday. Staff were really nice. It’s a busy period, so massively respect that.”

“Received my delivery recently and the quality of the handmade dresses are lovely can’t wait for summer to put my girls in these beautiful outfits❤️ the quality and attention to detail on everything is amazing ❤️❤️”

“A hidden gem for new parents! We initially came here to check if the carrier we had already purchased was fitted correctly, but ended up leaving with a better carrier from the shop. We were offered great advise from the shop owner who was not pushy in leading towards our decision. We ended up purchasing a Larry Lamb carrier which we are over the moon with and now gets used on a daily basis for taking our little girl out with us on walks with our dog. There is even a small cosy corner that we were able to use to feed our baby while we tried on the various different carrier options that they had in the shop. It is quite hidden away and easy to miss but once you do find it, you will not regret it. Thank you again for your help!”

“Ordered a memorial gift for my friend whose dog had just passed away. For some reason I didn't receive a confirmation email so I contacted the company. Immediate response from Jim who assured me that the gift had been dispatched. Sure enough, it arrived and is exactly as described and looks even better than it's picture. I would not hesitate to use this company again, based here in England and excellent customer service.”

“This shop is wonderful i had a lovely experience and everything is beautiful i will definitely be coming here regularly.”

“Perfect shop to buy dance and ballet stuff. Reasonable price and very good customer service.”

“Excellent shop, excellent staff too, really helpful and friendly. We Love visiting and having a look at the unusual items they have. Dog friendly always a hit for me.”

“Exceptional service and genuine care! This company has been an absolute godsend. After doing a lot of research into car seats, I decided to keep my son rear facing and came across this company on an ERF car seat Facebook page. From the very first message, Anne Marie was brilliant, she replied quickly, was incredibly knowledgeable, and couldn’t do enough to help. Even though I live 4–5 hours away, the aftercare and support were second to none. When it came time to install the seat, Anne Marie guided me through the process with video calls and clear communication until I felt completely confident. A few weeks later, someone drove into the back of my car. Worried about the car seat’s integrity, I messaged Anne Marie, and she replied within 30 minutes, before 7am! That level of dedication and care is rare and so appreciated. Thank you so much for your outstanding customer service and expertise. I can’t recommend this company enough!”

“The only place I could find that sold giant music note balloons! They were brilliant and very reasonable price, thanks so much :)”

“Excellent service for my daughters’ first ever pointe shoe fitting. Highly recommend.”

“Beautiful clothing. Friendly staff. Always helpful and chatty”

“Wanted to use a local company to support them and so glad we did ....Sammy and Leon are so friendly, helpful and professional. We had an issue that wasn't their fault and they went way above and beyond what any other company would have done . Unparalleled customer service thank you guys .....DO NOT HESITATE TO USE THEM ...thanks guys ..D & M”

“Very helpful. Had found a dress I liked in another store but not in my size. Chichester held my size, not my local store, but i was passing the following week. When I tried it on, it gaped a bit on shoulders. They suggested petite size, which I ordered, for delivery to winchester( a more local store). I tried it on in store, and it is perfect. It was in the sale, so I was very happy and the assistance from all the branches was exceptional.”

“Fantastic service from Alfie, who was able to hunt down the salted caramel sauce for me last thing on a Sunday! Giving him the product code, he found it out the back and saved my Sunday night dessert! Thanks Alfie :)”

“Great stock a real cross section of items at amazing prices with friendly staff”