Customer care in pharmacy in Leeds

“What an incredible service! Christmas day and I was brought down by a nasty chest infection. Out of hours GP issued antibiotics and instructed me to go to Asda pharmacy to collect, although they were not open when I arrived. I searched Google for an open pharmacy to no avail when my dad came across these guys. I rang My Pharmacy online and he informed me that they were covering a couple of local care homes today but weren't open in general. He asked me if I was struggling to find another pharmacy and when I confirmed I was, he offered to deliver the medication needed direct to my door so long as I sent a copy of the issued prescription before doing so. This young man drove from his home in Leeds to do this, he went above and beyond today to help me out and I am ever so grateful. They take their job very seriously and genuinely appear to care about their customers. Thank you again. I would definitely recommend this pharmacy.”

“Leeds Pharmacy is absolutely amazing! The service I received was top-notch from start to finish. The staff were incredibly friendly, attentive, and genuinely cared about helping me. They went above and beyond to make sure I had everything I needed and explained everything so clearly. I left feeling really looked after and confident about my medication. I honestly can’t recommend Leeds Pharmacy enough—they’re fantastic!”

“I recently visited Star Pharmacy and was thoroughly impressed by the friendly and professional service I received. The staff were attentive, knowledgeable, and went out of their way to ensure I understood everything about my medication. The pharmacy was clean, well organized, and I didn’t have to wait long to be served. It was a smooth and pleasant experience overall, and I’ll definitely be returning for any future needs.”

“Excellent and friendly service in obtaining my flu jab! Thanks!”

“On a chilly October night my delivery to the pharmacy was missed by their supplier, this meant I didn’t have a supply of Simecone until at least Monday as it was now Friday. Thorpe sourced and delivered some at 19.45. Amazing service again from this superb business. Big thanks to them.”

“Here's what I have noticed, I been to other pharmacy's only to find that they are out of stock and have to order it in, here every time I've been here in stock every time. Speaks for itself”

“Friendly professional staff who go the extra mile to help you, my repeat prescriptions are always ready.”

“Lovely staff super efficient they are above and beyond lovely and always sort any issues out ASAP wouldn't like to go anywhere else.”

“This is my local pharmacy. They are always polite and friendly and always have the prescriptions ready for me. The pharmacist even game a blood pressure test which led to the dr putting me in tablets for high blood pressure , which they would have never known if i hadn’t had the pharmacist take my reading.”

“Great staff,nothing is to much trouble keep you informed if any tro le getting you medication.”

“Shelley is absolutely incredible, always lets me know when prescriptions are ready for collection, happy to ring doctors if theres ever any mix up, goes out of her way to help in any way she can, incredibly knowledgeable about products and substitutes, prices and payment options, but most of all she genuinely cares.”

“Imaan Pharmacy is a great pharmacy, far better than Harehills Pharmacy. The staff, at Imaan know their stuff and will sort things out, if you have a problem, with a missing item. The only 'issue' is that the pharmacy isn't closer to where I live....”

“I cannot thank Lynn and the Pharmacist enough for their kindness. A prescription was personally taken in their own time to my son who was unable to collect due to illness. They went above and beyond and it was so appreciated. Thank you.”

“Always had a brilliant service from everyone here for the past 2 years. From my daughters prescription milk they were the only people that would stock it regular and have plenty stock available. The delivery service is second to none. Half an hour they had my prescription and it was already out on for delivery fantastic work will not go anywhere else thankyou so very much”

“Went for a ‘walk in’ Covid jab. Polite and friendly staff, very professional approach. Pity my usual place in Stamford Bridge isn’t as good as this !”

“The best pharmacy around in my opinion. Great husband and wife team, with great staff from the ladies to young Ben ( love)! Nothing is too much trouble , they’re so efficient with stock and delivering my meds to my door. Thanks Claire , Colin and Mike. All in all I wouldn’t swap them for any other pharmacy. They really do go above and beyond what’s required. Hope they all have a fantastic Christmas.”

“Great customer services I often cannot get into our doctors or when you do they cancel the appointment Called in and asked for the flu jab no problems sorted within a week many thanks”

“I have been using this pharmacists for years and the service is great they are always helpful and reliable and staff are polite and friendly I would recommend them to anyone”

“I called today for advice on how to transfer to this pharmacy well in under 5 minutes it was all sorted I’m now using this pharmacy & they will deliver my medication on a regular basis. Excellent customer service thank you so much.”

“Popped into Park View yesterday, a young smart gentleman served me and delivered an excellent level of customer service and care! Knowledgeable about products; offered me a personal level of care and information and professional empathic manner at all times. Many Thanks to the young man, a credit to your team @ Park View.”