Accommodation bookings in Richmond

“Stayed here for several days on a trip to London. All the staff we encountered were pleasant, friendly and welcoming. The room itself was very fresh, clean and had a good amount of space. We had twin beds, a small table and chair set, an opening window, TV, small area to hang and store clothes, plus the bathroom. There was also air conditioning in the room, and it wasn't the most powerful but a welcomed addition. We had the breakfast, cooked breakfast and cold items like cereal and fruit were there. Not a massive selection, but enough to keep you going for the day going forward. Hotel felt safe as well. The hotel has great access to bus stops, virtually outside the door which can help you get around the area or down to the train/tube station. Although the walk to Richmond town is not far if you are able to do the walk.”

“Two night stay, great location, 2 min walking distance to a lot of great eateries on Richmond High Street, and to the tube station. Only downside is parking, there’s a very expensive multi storey next door, and a slightly better NCP multi storey behind the tube station. Rooms clean and staff polite, would happily come again”

“I can’t praise the team at Pet People highly enough. They cared for Bobby my diabetic border terrier for the last years of his life. I am absolutely sure that the wonderful care they gave him ensured that he never suffered and continued to enjoy life right up until the end. Every vet and all the support staff at the practice treated him - and me - with the same care and compassion and when he did eventually die at a great age, they looked after us both with such kindness. I’m happy to say we have a new puppy now. He had his first appointment this week. I can’t think of a better, kinder and more professional group of people to help me look after him.”

“Me and my partner just returned from a 4 night trip, 2 nights Sweden 2 nights Norway including the artic train, the price was great especially for everything included! I can’t thank Nikola enough, she was so helpful throughout and the whole trip went so smooth! Especially with the connecting flights and transfers. No issues what so ever. Would 100% recommend, it was breathtaking and definitely an experience we will always remember”

“Amazing location and great service. Definitely recommend specially for a long weekend.”

“The staff of this hotel is the best! You feel at home! A real warm customer care. The breakfast is delicious. And the hotel is small and beautiful. You feel welcome in the fabulous Richmond! Thanks and hope to see you again! Francesco”

“Chase Lodge Hotel is a hidden gem, a wonderful place to stay away from the hustle and bustle of Central London. Lovely rooms, fantastic breakfast and great service from Denise, who is a very kind host.”

“This is the happiest I've ever been at a hotel. Stayed for 6 nights. The bed was amazingly comfortable. Pillows were fantastic (two size options - yay!). The staff is so friendly. Easy check-in and check out. You are close to your neighbors but I didn't hear anyone. The window opened all the way for fresh air. There was also the Eur slot vent with the option to open or close, and an A/C (though I didn't try the A/C). The TV included a handful of channels and the option to login with Netflix. The blackout curtains worked really well (helpful for jet lag). Hot water was hot, water pressure was great. Waterfall and hand held showerheads. The location is walkable to two different train stations. Even in the middle of the night people were walking the streets regularly. It felt very safe. Local pubs had friendly vibes. Hotel bar had travelers in it regularly working or sipping on cocktails. Room came with cotton rounds (yay!), Qtips, shower cap (yay!), hair dryer, body wash, shampoo, conditioner from a good brand. Iron was available on request. Laundry services are a one-day turnaround, drop off morning, get it back at night. Sink basin closes should you need to hand wash. Complimentary tea and coffee in the room. The tea was particularly yummy. The coffee was Nepresso with a variety of pods. The fridge included snacks and alcohol for cost, prices listed. The room also has a safe. The whole hotel was very clean. To set expectations, the room is smaller compared to maybe what someone in the US would be used to (it's London after all). Hangers and one small drawer for your clothes. No full length mirror and no where to place anything in the shower (ie your razor). The shower's a bit tight. No lifts (again it's London) but they are happy to help you with your bags. This place just had a great vibe and getting a good night's sleep is such a privilege when traveling. Highly Recommend.”

“Quiet hostel with decent rooms. The room I stayed in had a twin bunk bed which was good for me since I was traveling alone. I stayed for one night . The downstairs is a bar in the evening. Overall it was a good hostel with a relaxed vibe.”

“Highly recommended due to the warm, welcoming and professional team in charge. Had lunch ahead of the rugby at Twickenham and we were well looked after. Great food too!”

“First time at this particular PI and the difference between here and the one up the road (London Twickenham Stadium) are poles apart. There is parking but we turned up around 21:00 and I was lucky to find a spot; the car park does serve the Beefeater next door. The front door is automatic which is handy when you have a lot of bags but the inner doors are manual. We were greeted by a friendly, very helpful and enthusiastic member of staff. Our room was on the first floor (no lift) at the front of the building and although there was a busy main road and a bus stop outside it wasn’t that noisy. The room and bathroom seem bigger and as usual the bed is very comfortable. The wardrobe/ shelving unit is lovely and big, easily fits 4 days of our clothes and four big shelves for all your other bits. In this PI the rooms have A/C and having bus stops outside is an added bonus. Only negative is that the toilets don’t flush very well.”

“Lost e mails of the 5 flights . The staff could not have been more helpful. Fantastic”

“I have booked the apartment for my brother and sister in - law for a 16 days, they loved the apartment. It is very well equipped, clean, and comfortable and near the shops in St Margaret. Jenny is very kind and made the check- in very easy. Without a doubt I will recommend.”

“A hidden gem in a great location. I couldn’t have asked for more while up in London working. The accommodation was incredibly comfortable and peaceful and the owners were on hand if needed but otherwise left you to it. They were very helpful when the internet went down (not their fault! There were works being done in the area) and even removed a rather large spider! Fresh pain au chocolat every day and Nespress coffee machine too. A really brilliant find and I’ll come again as well as recommend to my friends.”

“I recently booked a trip with justfly and I cannot say enough about the outstanding service I received, especially from Amanda. From start to finish, Amanda went above and beyond to ensure my travel experience was seamless and stress-free. She was incredibly attentive to my needs, answering all my questions promptly and always answering my phone . Her professionalism, patience, and attention to detail truly amazing. Amanda even followed up before and after the trip to make sure everything went smoothly-a level of care that is rare to find these days.”

“The hotel offered excellent service, clean rooms, and a welcoming atmosphere. Staff were attentive and friendly throughout our stay. The location was convenient, with easy access to attractions and transport. Breakfast was varied and delicious. Overall, a comfortable and enjoyable experience—perfect for both business and leisure travelers. Highly recommended.”

“Fantastic venue, very good breakfast and rooms excellent standard, very comfortable”

“I've just checked out this morning and have to say the overall experience I had during my one night stay was very good. Much better than I had expected having read the recent reviews. Even taking into consideration the budget price, the room was a good size, clean, the bed was comfortable. The dinner and breakfast, though not as good as Premier Inn's, were adequate for the price and the staff on reception and in the dining area were polite and attentive. Not much to improve on in all honesty. Thank you.”

“Nice place ,great situation , friendly helpful people”

“Stayed here with trepidation given the mixed reviews but can honestly say I enjoyed my stay. For a very low price you get a decent sized room (much bigger than many I’ve stayed in in central London), a hot shower and clean facilities, comfortable beds, 24/7 front desk, bar and restaurant on site, convenient location for nearby sites (Hampton Court Palace, Richmond Park, Ham House, Wimbledon), helpful and friendly staff and the option to pay a small fee for car parking, a good breakfast or early check-in/late check-out. We even had a nice view overlooking the church next door. Yes, the room was warm but NOT unbearably so. Criticisms about lack of aircon aren’t exactly fair. It isn’t common to find aircon in London hotel rooms and you get what YOU pay for!”

“It’s a decent hotel if you’re in the area . Parking 8£ get there early , I drive a pick up and parking was sufficient! Chap at the front desk is brilliant and helpful . Location is brilliant for the area , card machine wasn’t working at the restaurant but we sorted that and they were very helpful. Didn’t eat any food but the beer was decent ! Room was fine for the price , it was clean and bedding is good ! Fire alarm went off for some reason but could just be a fault”

“Found Shipletts on the Richmond tourism website and was a little nervous about not going through something like AirBnB but everything was wonderful. We rented the two bedroom unit by Richmond station for a week. It was spacious and fairly quiet given the location. It was minutes away from the tube/overground and network rail, and close to so many great cafes and shops. We got a comprehensive tour on arrival, and the hosts were nearby in case of any issues. Well equipped kitchen, clean and comfortable. It was a pleasure to come ‘home’ at the end of each days adventures.”

“Unfortunately I had to cancel, but I was refunded without any problem. I am hoping I will have the opportunity to rebook with them in the future.”

“Absolutely fantastic first river cruise. Our experience with Avalon exceeded our expectations. From the staff, to the food to the "active excursions", exceptional cleanliness, it was great great vacation. Thank you Avalon, Captain Peter; Helmut; Daniela (chef), Yanti, and all the other staff. Danube eastbound Illumination! We will cruise again!”

“Stayed 24.11.24 After reading the reviews was really dubious about staying here, but only paying £31 for a night we checked in quite late after spending rhe day in London. On arrival we could smell fresh paint and the reception area was smart and clean. Very friendly chap at check in. We went up to our room (218) and was pleasantly surprised. New TV, freshly decorated. Smart clean and presentable. Our room was at the front and for a Sunday night was quiet and we slept soundly with the window open. Would definitely stay here again.”

“When I arrived outside I was thinking the worst. But my room was excellent. Man at reception was a jolly character and good laugh. He let me leave my bags as I was too early to check in. Will stay here again”

“Great host and beautiful location.”

“Small, slightly decent hotel in London, but the tube is about ten minutes away. There is a small kitchen and two bathrooms. The rooms are really small and each has a TV. It is good value for money.”

“The hostel what I'm staying at the moment is fantastic and the people who work here treat you really well so I really do enjoy my time here I am gutted I have to leave”