Pet friendly hotel in Richmond

“The staff of this hotel is the best! You feel at home! A real warm customer care. The breakfast is delicious. And the hotel is small and beautiful. You feel welcome in the fabulous Richmond! Thanks and hope to see you again! Francesco”

“Phenomenal experience. Understated luxury. A lot of thought have gone into making the stay unforgettable. The location of the hotel, overlooking fields and the river Thames is truly beautiful.”

“This is the happiest I've ever been at a hotel. Stayed for 6 nights. The bed was amazingly comfortable. Pillows were fantastic (two size options - yay!). The staff is so friendly. Easy check-in and check out. You are close to your neighbors but I didn't hear anyone. The window opened all the way for fresh air. There was also the Eur slot vent with the option to open or close, and an A/C (though I didn't try the A/C). The TV included a handful of channels and the option to login with Netflix. The blackout curtains worked really well (helpful for jet lag). Hot water was hot, water pressure was great. Waterfall and hand held showerheads. The location is walkable to two different train stations. Even in the middle of the night people were walking the streets regularly. It felt very safe. Local pubs had friendly vibes. Hotel bar had travelers in it regularly working or sipping on cocktails. Room came with cotton rounds (yay!), Qtips, shower cap (yay!), hair dryer, body wash, shampoo, conditioner from a good brand. Iron was available on request. Laundry services are a one-day turnaround, drop off morning, get it back at night. Sink basin closes should you need to hand wash. Complimentary tea and coffee in the room. The tea was particularly yummy. The coffee was Nepresso with a variety of pods. The fridge included snacks and alcohol for cost, prices listed. The room also has a safe. The whole hotel was very clean. To set expectations, the room is smaller compared to maybe what someone in the US would be used to (it's London after all). Hangers and one small drawer for your clothes. No full length mirror and no where to place anything in the shower (ie your razor). The shower's a bit tight. No lifts (again it's London) but they are happy to help you with your bags. This place just had a great vibe and getting a good night's sleep is such a privilege when traveling. Highly Recommend.”

“A diamond in Richmond. It's an old house based hotel renieuwd. Loverly employees how makes everything possible and make you feel home. Good room, nice breakfast en lovely dinner in the restaurant as well as the cafeteria. Delicious lins soup. They still working on the hotel. They're making it nicer, if this is possible.”

“Great hotel, lovely clean room which felt homely and modern while having that lovely country pub vibe. Food area and bar was warm welcoming and cosy. Highly recommend and will definitely be saved for future visits. Staff were extremely friendly and helpful. Couldn't speak highly enough about the staff. Thanks”

“Very good value for money. Big rooms with comfortable beds. Location is nice with bars, restaurants and shops nearby. A bit noisy because of traffic and planes, but thats what you get in busy London. It's only 1 hour with public transport to the center of London and just 30 minutes tot Heathrow airport. The staff is kind and helpful. I only used breakfast and the variation an quality was perfect for me.”

“Lovely room, comfy bed with a delicious continental breakfast included in the price which we weren’t expecting. The staff were all really friendly and helpful. Our room was big and clean with a great selection of teas/drinks and a well stocked mini bar and snacks. Would highly recommend”

“We have been staying at this hotel at each visit in London since 2002 and every time I felt like I was coming home. Great staff and breakfast never let me down. I love the spacious gym and lots of machines to do your workout with. Rooms are great and modern. I truly recommend it.”

“Regular stayer. Pretty much faultless. The rooms are spotless and the housekeeping ladies do an excellent job turning a room around even in busy times. Front of house is a bit dated now but the service provided by the staff is excellent very happy to accommodate even the most tiresome of visitors. Nothing is too small or big for all the staff who are very attentive and have a great positive attitude. Jesvil is very good as the manager, and has his staff/colleages are a tribute to him. Great team. Ultimate Wi-Fi is faultless too.”

“A very pleasant and cosy stay just below Richmond Hill. The place is quaint and has lots of atmosphere. For an older property, the room was spacious and comfortable and had everything I needed. The pub/restaurant downstairs was charming and though I didn't get a chance to eat there, the menu looked delicious. Staff were friendly, and I enjoyed my brief stay and would happily stay again. Note that it's a short walk into town/shops/restaurants, and the walk up to Richmond Hill itself is short but fairly steep if you have any mobility issues. Thanks for the pleasant stay and I hope to visit again.”

“Stayed here for several days on a trip to London. All the staff we encountered were pleasant, friendly and welcoming. The room itself was very fresh, clean and had a good amount of space. We had twin beds, a small table and chair set, an opening window, TV, small area to hang and store clothes, plus the bathroom. There was also air conditioning in the room, and it wasn't the most powerful but a welcomed addition. We had the breakfast, cooked breakfast and cold items like cereal and fruit were there. Not a massive selection, but enough to keep you going for the day going forward. Hotel felt safe as well. The hotel has great access to bus stops, virtually outside the door which can help you get around the area or down to the train/tube station. Although the walk to Richmond town is not far if you are able to do the walk.”

“Had a lovely stay. The room was great, such a comfy bed and air conditioning was great. The spa was amazing especially loved the garden really unique and made our stay memorable. Food was great also even though we ordered super late!! Whole place smells amazing as well. Friendly staff also.”

“Two night stay, great location, 2 min walking distance to a lot of great eateries on Richmond High Street, and to the tube station. Only downside is parking, there’s a very expensive multi storey next door, and a slightly better NCP multi storey behind the tube station. Rooms clean and staff polite, would happily come again”

“When I arrived outside I was thinking the worst. But my room was excellent. Man at reception was a jolly character and good laugh. He let me leave my bags as I was too early to check in. Will stay here again”

“Absolutely we are loved our time here! The apartment was cozy and well-designed, perfect for a short or long stay. Rooms are modern, quiet, and fully equipped, making it ideal for both business and leisure stays. The service was professional and courteous throughout my visit. Highly recommended. Adi and Manisha”

“Wonderful staff, food, and accommodations. Couldn't have asked for a better stopover in Richmond.”

“Couldn't have asked for better service, food and accommodation for the weekend of my sister's wedding. Eanna and Lara were attentive and very professional. The venue was immaculate and everyone had a wonderful time. 10/10 would recommend the queen's head for wedding receptions!”

“It was a stupidly hot late June day and as we were traveling back from Hampton Court Palace, we met a local whose parents also happened to be staying at the same hotel (The Selwyn) as us. We were on the last leg of four straight weeks of international travel and safari…we were EXHAUSTED and wanted a good simple dinner super close to the hotel and The Red Cow was recommended to us. The bartender was awesome, but made my day when he noticed how hot and tired we looked and brought me a pint glass filled to the brim with ice, to go with my fruity cider I was trying. Divine! Small gesture, big impact. Enjoyed a delicious dinner, football match on the tv, and we’d stay here instead of The Selwyn next visit. Also, don’t recall the name of this drink he recommended, but it was perfect at the end of a long, hot day. Thank you!”

“Wedding venue We got married at the Bingham Riverhouse in Richmond on the 18th of October and couldn’t have wished for a more perfect day. We chose the winter wedding package, and everything from start to finish was beautifully organised. Laure was absolutely wonderful – calm, patient, and so responsive throughout the whole planning process. She explained everything clearly, gave fantastic advice, and it was lovely to have her there on the day with her calm, kind and reassuring manner. The venue looked stunning, with the room very professionally set up and the riverside location providing a beautiful backdrop. The food was exceptional – so many of our guests commented on how delicious it was and how smoothly the whole day ran. The fire pit, hot chocolate, and mulled wine were the perfect added touches for an autumn wedding. A huge thank you to Laure, Sherry, and the entire team at the Bingham Riverhouse for making our wedding day so special. Everything was flawless, and we’ll remember the day for years to come. Sara and Simon Galea”

“Would totally recommend Kew Dogs. Sadie (silly puppy) and Iggy (sensible older dog) go together and are very well looked after. Very useful for an energetic and social puppy. Wing is super understanding about our ever chaotic schedule and it is a life saver when juggling work commitments. And Jeremy clearly loves them and treats them with great care. Great service. And lovely photos every day.”

“Great stay, lovely staff. Clean modern room. Nice pool. Breakfast not too busy even at peak time and hot fresh food. Location not particularly close to much public transport but that won’t be an issue for everyone”

“Quiet hostel with decent rooms. The room I stayed in had a twin bunk bed which was good for me since I was traveling alone. I stayed for one night . The downstairs is a bar in the evening. Overall it was a good hostel with a relaxed vibe.”

“I came to Richmond to visit Kew Gardens and booked an afternoon tea for four here. We had the most lovely and delicious experience. Cakes, quiches, scones, clotted cream, big tea selection, the works. The staff were so nice, helpful, and efficient. It was a beautiful Saturday in September and the place was not too busy. The quality and presentation was better than most afternoon tea spots in London (city center) and at least 1/3 the price… I will be back.”

“Had a wonderful 3 night stay at the Maid Guest Rooms & what a little gem it is. Our room (King Suite 5) was immaculate & comfortable. The room was well equipped with Freeview TV, tea/coffee making facilities, hairdryer, iron/ ironing board & fan. There was also a fully stocked mini bar (chargeable) The most impressive thing from arrival to departure was the first class service we received from all the staff who were helpful, polite, cheerful & would always have a chat. We had breakfast & high tea in the Original Maids of Honour tearoom both were delicious & plentiful, receiving a 20% discount as a guest.. On street parking is available & we were lucky enough to get a space directly outside the property. The parking permit is £5 per day which is available on arrival The rooms are ideally situated for a visit to Kew Gardens & into central London on the tube. For the best room rates would recommend you book direct & not through a booking site.”

“Carole is a One Stop Shop Top Notch Groomer. It’s a passion and not just a profession which shows through with the care and time she takes to groom your pooch. She soon calmed my nervous senior JR and gained her trust rather quickly. It was more than a pleasure to be able to stay and watch the magic happen. Reasonably priced, gentle friendly banter and welcomed advice thrown in for free. We will definitely be back and highly recommend.”

“I've just checked out this morning and have to say the overall experience I had during my one night stay was very good. Much better than I had expected having read the recent reviews. Even taking into consideration the budget price, the room was a good size, clean, the bed was comfortable. The dinner and breakfast, though not as good as Premier Inn's, were adequate for the price and the staff on reception and in the dining area were polite and attentive. Not much to improve on in all honesty. Thank you.”

“It’s a decent hotel if you’re in the area . Parking 8£ get there early , I drive a pick up and parking was sufficient! Chap at the front desk is brilliant and helpful . Location is brilliant for the area , card machine wasn’t working at the restaurant but we sorted that and they were very helpful. Didn’t eat any food but the beer was decent ! Room was fine for the price , it was clean and bedding is good ! Fire alarm went off for some reason but could just be a fault”

“Stayed here with trepidation given the mixed reviews but can honestly say I enjoyed my stay. For a very low price you get a decent sized room (much bigger than many I’ve stayed in in central London), a hot shower and clean facilities, comfortable beds, 24/7 front desk, bar and restaurant on site, convenient location for nearby sites (Hampton Court Palace, Richmond Park, Ham House, Wimbledon), helpful and friendly staff and the option to pay a small fee for car parking, a good breakfast or early check-in/late check-out. We even had a nice view overlooking the church next door. Yes, the room was warm but NOT unbearably so. Criticisms about lack of aircon aren’t exactly fair. It isn’t common to find aircon in London hotel rooms and you get what YOU pay for!”