Clinical training in London

“I have had NHS work and private cosmetic bonding work done at this dental surgery and my dentist has always been patient with me and her work is of excellent standard. The dental assistant and the staff on the front desk are also friendly and welcoming every time I go.”

“They are attentive and listening to my health issues and guiding me accordingly. All the stuffs I have met so far are gentle and kind. Thanks”

“This is a fantastic service. Amy was incredibly helpful and knowledgable. The tram saw me very quickly. Thank you Amy and team, and thank you NHS!”

“Such a fantastic hospital! I went in with a sprained ankle and was in and out within 3 hours. I was seen by Mrs Mallari who was an absolutely wonderful doctor, she was so kind, warm and knowledgeable. She took me seriously and was so thorough with diagnosis and treatment going forward. Everything and more I could have asked for, she really made the experience the best it could have been! Only negative was the receptionist was miserable!”

“Well, what an experience. There is a very long wait and process to be seen, assessed and treated. I spent nearly 8 hours there. The queue started when I was trying to park in the visitor's car park. It takes a couple of hours before a nurse sees you and takes your blood pressure, pulse and temperature. Then another couple of hours later, a nurse takes some blood samples. Then it's another 2 hours before the results return. You are then seen by a doctor who discusses your situation and possible treatments or further investigations. There are a lot of patients there, all with their own problems and issues, all in need of urgent treatment. So, in the end, the wait is worth it as you get seen and your treatment can begin. I was given antibiotics and asked to return for a scan. The staff, nurses and doctors are very helpful and friendly. Next time, I will park nearby and walk as had to pay £20 for the car park.”

“Great place to work. I remained friends with most of the people I worked with. Great culture and the management really cares about you and your wellbeing. Benefits are great too as they put an accent on your wellbeing, with access to free gyms, health assessments and healthcare scheme. Also, during the pandemic, they really stepped up and upped the pay for furloughed peeps and offered an extra day of leave.”

“I’ve had my son here, and the birthing experience was excellent. The support for breastfeeding and mental health was fantastic - the staff were caring and attentive every step of the way. I’ve also had abscess drained here twice over the years, and each time the care and skill of the team were outstanding. I truly appreciate how professional and compassionate everyone is. In my opinion, this is a great hospital that genuinely looks after its patients!”

“I’ve been a patient at this surgery for many years, and I can’t speak highly enough of the care and support I’ve consistently received. The entire team from the reception staff to the nurses and doctors are always friendly, professional, and incredibly helpful. Appointments are easy to book, and even during busy times, the staff go out of their way to accommodate and make sure you’re looked after.”

“Had an appointment at 3/4/2022 at 3:30pm, got there around 3:06pm since I had nothing better to do and there was a queue of maybe 4-5 families which was no surprise since I was early but by the time it was my turn to test I'd say I was pretty much on time with my appointment. It was a quick mouth swab when I thought they would put it up your nose but I'm not complaining. I suggest if you don't want to wait in queue too long take the earliest appointment you can get and make the appointment ahead of time and if you need to find somewhere to park drive to sainsburys carpark and its probably a 2-5 minute walk from there to the health center because there is very rarely any parking spaces left on the street, and you would be lucky to park near it if ever. Overall, quick once you get in the building and friendly staff when I went in for my pcr test. EDIT!!!!! Also cannot stress this enough but people saying you don't need the app because they will send your results by email.. Not always the case because I needed a test done 24 hours before my flight and anxiously waited for my email until I checked my app around 9:45pm. Turns out my results were not sent to me by email but through the app but I think I do remember the lady saying the results can be checked on the app.”

“I visited A& E for my severe headache,although I am not satisfied the way I have been treated on my firstday, I have to go back second day because of my severity and I truly appreciate the empathy and patience of Doctor Mohammad Ahmed. He is truly a star and very understanding.I highly recommend him.”

“I went to the Erith Walk-in Centre and was met with incredible care and attention. The doctor who looked after me was truly amazing — not only did they examine me thoroughly, but they also contacted another department on my behalf and arranged the appointment I needed. I am very grateful for their kindness and professionalism. If I have any issues in the future, I will definitely go there again and highly recommend it to everyone”

“HMC , 2nd RECEPTION All the staff top to bottom are fantastic . Enough of the critics . They are human too . Put yourselves in their shoes . If patients come late , how can they rearrange everyone’s appointments . There will be a massive dominoes effect . We are externally especially all the receptionists . They are our first port of call . We should be grateful for their Efficient , polite , courteous and professional service . Keep it up”

“Dear all, I would like to take the opportunity to review the above centre. I visited the centre twice over two months. Visited two different departments. Physio and the mental health assessment. I am so pleased with all the staff members at the reception, the Dr and the physio. They are very professional people. They assisted me with all that I and my children needed. Explained every aspect of the care and involved me and the children in every decision in care planning for my children, on both occasions. They were calm and very patient with my children. They answered all my and my children's questions.. I found them to be very humble and respectful towards our needs. Thank you to all the team for running this centre and recognising the different needs of different patients individually.”

“These guys have been my practice for 30 years and i have always found them fair friendly considerate and compassionate. Always understanding and never judgemental. Thank you guys”

“I’ve had the good fortune to be taken to Croydon University Hospital around 03:00 am. on Wednesday 5th November for blood test. The chest pain I had was caused by my heart, I was told. Heart attack?! For the next seven days I’ve had the best attention and the most polite care I could imagine. The food was far superior than in 2017 when I went through a similar experience in the hospital. My heartfelt thanks to everyone taking care of me, I’m truly grateful.”

“I was seen by the triage nurse within 15 mins of checking in. Within 2 hours I had seen a doctor, a prescription given and was discharged. Very fair as my issue was not an emergency. The staff were all kind and professional. I am very impressed with the service.”

“Excellent care received following a head injury sustained at home. 17 stitches, paracetamol, kept under observation 48 hrs. Fed, watered, nursed. Very busy hospital with huge demands on the A&E. Thank you to all the staff there, I am truly grateful to everyone”

“Dr Loanna Liu is an outstanding GP. If you can see anyone definitely see her. Professional, kind, deeply understanding and goes above and beyond. A credit to the surgery!”

“I want to express my sincere gratitude for the team of Aspen Ward Hospital for the patience, compassion, and desire to help patients. Staying here made me more connected to myself. Comfortable sleep, amazing food, sufficient socializing activities. Several things to recommend: 1. Allow 60 min of outside experience (woods, hiking) 2. Add garbage bins 3. Add music facilities in rooms 4. Have daily therapy sessions both at group and individual level 5. Provide ear plugs for patients”

“I expected a long wait to confirm whether my arm was fractured, but was seen within a few minutes in every department. Staff in every area were friendly, efficient and clear about what I needed to do and where to go. Really impressed and grateful for the care I received.”

“The changes from the past couple of years have been life saving! They've added another 2 consultantion rooms, changed the booking system so that you can request an appointment any time during their opening hours. I never have to wait to see a doctor with my son, all requests have been answered to within an hour, I had immense support in every possible way. My son has ASD and ADHD with some other issues and they've supported us incredibly. The doctors are fantastic. They also have a physiotherapist for specialist appointments. Hats off! These changes have made the world of a difference from how it was a couple of years ago!”

“First class service across the years . Medical professionals are superb . I don't understand the low ratings. This group of wonder workers quite literally saved my life . Blood ,problems, cancers and other vascular illnesses were swiftly and thoroughly pursued and pushed by the doctors exerting pressure on hospital consultants to check me . The hospital teams checked and started a long term investigation of the ailments. Luckily the problems were found and were surgically and medically treated. I am sorry for the people who have had problems , I wish you all of the best treatment possible. All I can say is in my case . Thank you to all of the staff at Gilet Road . I am forever grateful.”

“We have been here for antenatal class. Receptionist was helpful. Workshop was above expectation. There is a nice coffee shop. Very clean environment. I can't evaluate GPs, but the facility itself is great.”

“Just registered my mother, excellent service from Mary on reception, who was very supportive and understanding. managed to speak to a doctor within one hour. Thank you very much, kind regards, Allan Rose 20 Braithwaite”