The 30 Best Concierge service in London

“I had the pleasure of working with Andrea, and I cannot speak highly enough of the exceptional service provided. From start to finish, Andrea made the process of finding an apartment in London an absolute breeze. I was particularly impressed with his ability to understand my needs and preferences right from our first conversation. Despite the challenges of the London rental market, he managed to find me an apartment that perfectly matched my criteria—great location, value for money, and within my budget. Andrea was forthcoming and always available to answer any questions! He provided invaluable insights about the local market, helping me make informed decisions every step of the way and all this without me being present in London. The attention to detail and commitment to ensuring I was satisfied with my choice was truly commendable. Thanks to Andrea, I’m now living in a fantastic apartment that I love. I highly recommend him to anyone looking for a stress-free and successful apartment search in London!”

“We have used Capital Cleaning for a number of years, we have always found them very professional and very reasonably priced. We have used Capital Cleaning in a commercial capacity, jet washing and removing rubbish from number of our sites around South East London. They have always exceeded expectations and are always on time.”

“We recently visited Marrakech and booked a villa, clubs, and restaurants through Marrakech Concierge. We had an amazing time! Everywhere we went, we were welcomed the moment we showed our booking. Our experience wouldn’t have been the same without Marrakech Concierge. In fact, we even asked if they cover other destinations because we’ve never received service quite like this before. The beach club experience was also incredible — a real highlight of the trip. If you’re visiting Marrakech, we highly recommend using this company. You won’t regret it!”

“We have just stayed for 3 nights in this amazing location, the property is spacious, clean, comfortable and walking distance to everything in Windsor, you have an amazing view of the castle entrance too!!! We couldn’t recommend Tim and this property more highly, we will definitely be returning to Windsor and will only stay here.”

“Had such a lovely stay here! The room was so cosy, modern, and spotlessly clean. The staff were lovely and went above and beyond, they even left champagne, beer, and a birthday card for my partner, which was such a thoughtful touch! The location is ideal too, just a short 5-minute walk to the tube, making it so easy to get around London. Would definitely stay here again!”

“I had an excellent experience at this restaurant in London. The food was outstanding, full of flavour, and beautifully presented. The atmosphere was warm and welcoming, making it a perfect place to relax and enjoy a great meal. A special mention goes to Davide, who made the evening exceptional. He was attentive, professional, and genuinely friendly from start to finish. His recommendations were spot on and he made us feel very well looked after. Highly recommended. I will definitely return.”

“Brilliant stay it was super clean upon arrival and had the best communication with the host too. Would recommend if you’re staying in the area, close to everything!”

“Excellent spacious clean accommodation. We stayed in a 3 bedroom apartment - perfect for our young family and was huge. Would also work well for groups of friends.”

“Hi This house was in good location good condition. The room and all around the house was absolutely clean and tidy. Comfortable bed, bathroom toilet was real clean as I use to work a housekeeper of 5 star hotel . My family member was happy as they visited from Thailand. She is 82 years old. Lucky the house was perfect for her condition. I usually don’t like to give feedback but to be honest . They customer service help line was good. The key and the details they keep sending me was crazy . It’s too much but yes ! They care for you. So I give 100% and Thank you so much.”

“I had a wonderful stay with thesqua.re serviced apartments. The unit was clean, modern, and well-equipped, making it feel just like home. A special thanks to Sandy who went above and beyond to ensure everything was perfect throughout my stay. Her professionalism, quick responses, and genuine care made a huge difference. Highly recommended!”

“I needed a room urgently late at night, and the staff were incredibly helpful and quick to assist. I got a room right away and even received an upgrade, which made the stay extra comfortable. Everything was spotless, and the team was so kind and welcoming — especially Vincent, who was exceptionally friendly and helpful. I truly felt safe and well taken care of here.”

“We relcoated to London for an extended period and while we were looking for permanent housing we stayed at Sanctum - it was just perfect for what we needed. The apartment was clean, quiet, comfortable and spacious - and was equipped with everything we needed. But equally as impressive was the staff - all were incredibly helpful and pleasant. Thanks very much for a great stay!”

“I used to stay at Mayfair House...the difference is clear..the location is great because with the St johns wood high street going into town most times may not be necessary. If u have a vehicle the underground parking is also first class...to me its a 5 star apartment hotel!”

“St. Pancras Renaissance Hotel London I would love to share my experience as a wedding photographer, having photographed the wedding of two brides at this beautiful London venue. There is absolutely no doubt that this place is visually stunning, offering endless opportunities for photographs. The interiors are truly breathtaking. If the grand exterior impresses you, just wait until you see inside. The staircase is particularly spectacular. As a wedding photographer, I also had the pleasure of working with the venue’s Wedding Events Manager, the wonderful Lauren Franey. I first met her during a pre-wedding recce visit, and her warmth and professionalism made the whole experience even more enjoyable. It was a real privilege to photograph a wedding in such a historic and iconic setting, right in the heart of one of London’s most vibrant areas. If you are planning your wedding and looking for a special place, I recommend a visit to the St. Pancras Renaissance Hotel. I am sure you will be as impressed as I was by the elegance, richness and unique atmosphere of this remarkable venue.”

“We absolutely loved this hotel. It is in a great location and the service was excellent The staff were all friendly and very helpful The room was immaculate, and well presented. Ours was a double room, and it wasnt huge, but it was perfect for us We would definitely recommend this hotel, amd would happily stay again ourselves”

“I recommend this hotel if you want to be within easy walking distance for Abba Voyage. I stayed for two nights in a double room that was well kitted out and spotlessly clean. The staff were friendly and welcoming and super helpful. You can have pizza at the hotel for your evening meal but if that isn't your thing there are many eating places close by.”

“We love visiting Dukes. The service, cocktails, restaurant… everything is five stars. A slice of elegance in London”

“Was here for my eye tests. Everyone in the clinic was super friendly and kind. Siobhan,Irene,Arabella,Natasha were amazing with all the care they provided us on the day.”

“I stayed in a room Simply Winch sorted for close to Canary wharf. They wore most flexible when it came to viewings, quick to act and understood as well as acted on my need for a quick move in date. The room was in great condition and the other tenants were well picked, people I now regard as friends. I had one issue where blinds was supposed to be installed by the landlord, but was delayed by several weeks. I complained and Simply winch, even though not their responsibility, waived their check-out fee as a means of compensationto me. Super professional and I warmly recommend them!”

“Lovely experience! Very clean and the staff took good care of us. Ali at reception is a star! He made an effort to converse with us, hook is up with all of the amenities, and make us feel at home.”

“Small but cosy rooms with high-quality sheets and towels. The staff are pleasant, and the breakfast is very good. The cookies at reception are excellent. Do note that laundry charges incur an additional 20% VAT on top of the listed prices. Also, if it’s raining, be prepared to navigate a few puddles on the short walk to Ealing Broadway.”

“It is a scenic neighbourhood and has been recently cleaned. The nearby Boardwalk Place is a haven with best security and it is maintained to good standards. Despite not staying in the hotel, I can imagine how beautiful the views must be from Fraser Place.”

“We were arranged by the British Airways as our flight was delayed. We arrived at check in counter at about 6:00 pm, all the check in process is smooth and efficient, the staff is nice to gave us the meals coupons and recommended us to take the right time shuttle bus to airport in order to catch the flight tomorrow morning. The hotel renovation is fair, the decoration hanging on the wall of the corridor is unique. The room is clean and spacious, bed & the quilting is comfy, environment is quiet. There have fridge, kettle & the shower have great water pressure, the only thing I concern is the hair dryer is so poor. The experience over all for us is very good and we will recommend this hotel to my friends.”

“We arrived tired and hungry , everything was brilliant. Really warm welcome from Jan and Priya. They couldn’t have been more helpful. Foods really good value , rooms were lovely and clean. We’ll definitely be staying again. We stayed at the Premier Inn in Greenwich recently. Both visits were with Grand Children and it’s just so convenient that dinner and breakfast are on site . Highly recommend.”

“I have been using S&S regularly whenever I have important meetings and work appointments. They never fail to impress. Always on time, with a friendly attitude and extremely comfortable vehicles. You also get the choice of car depending on your needs! I would highly recommend.”

“I have bee a patient for nearly a month in the private wing. During this time I have experienced nothing but warmth, kindness, caring and sincerity from all the staff at all levels. It has been one of the most touching experiences of my long life. My most sincere thanks to everyone for helping me on my recovery. It would not have been possible without you all there with your love and dedication. Thank you from the bottom of my heart”

“5* Service! Clean & Cosy GREAT location (close to train station and bus stops) Loads of restraunts and supermarkets nearby. 10/10 staff, they go above and beyond made us feel so welcomed and looked after! looking foward to coming back :) thank you so much”

“My London Chauffeurs team is very professional, they have made my trip brilliant. Thank you!”

“Time and time again LDC provides excellent service and rapid solution for all of my clients. I couldn’t be more grateful to Kirsty and the team for all of their excellent work and especially for the quality of all services provided - exceptional recommendations always.”

“It was amazing and high quality service, The people who works were professional. Thanks”