Personalized bracelets in London

“I have been here a few times now for new watch batteries. Nothing is ever a problem, even my Rolex - they had the tool to get the back off to get to the battery, which is quite unusual. Always made to feel welcome, and bought my wife a lovely bracelet for Christmas which she was over the moon with - so very happy :)”

“Florence the sales rep made my shopping experience wry pleasant, I was shopping for my mums birthday and she was very attentive and patient as I was indecisive on what bracelet and charms to get . She let me look at them and go through the iPad catalog to see what I would like. She has amazing customer service, I come from a customer service background working in retail myself, and Florence is a real asset to the company . Thank you for making my shopping experience a great one.my visit was on 1/10/24 - lakeside shopping centre”

“Great shop i been coming here since they opened always happy with the customer service and items”

“I took my wedding ring in to be resized 2 sizes up, cost me £60 which i thought was a fantastic price, amd was ready to collect the next day. The work they done was fantastic as if brand new again and fitting perfectly. Would 100% reccomend.”

“I recently had my flat piercing pierced by Nicole at Sacred Gold in Covent Garden. The studio is gorgeous and it was such a good experience. The staff are friendly, welcoming and experienced. Nicole is very professional, friendly and patient. She has done an amazing job! The piercing process was clean and smooth and the piercing is beautifully done. The piece of jewelry is so beautiful and high-quality, I am really happy with it! Many thanks to Nicole and the other staff at Sacred Gold. I can't recommend this place enough!”

“Excellent customer service! I have been to Bibs a few times. I highly recommend this workshop for its quick, efficient, thorough and reliable repairs. Always so helpful and attentive. Very satisfied. Repair prices are the best around. My go-to workshop for repairs.”

“I could not recommend this jewellers enough. I first had this idea for a customised necklace years ago with two magpies for my late Nana, Joy, and a wren for my late grandma, Jenny wren. My partner purchased the tiny wren for my 40th and my family contributed to the cost of the customised magpies and branches to be built around it. I was consulted all the way through this with recommendations made but listening to my preferences too. They were understanding at every step and communicated well, keeping me informed. My necklace is beautiful, I couldn't have wished for anything more. A real treasure which I'm sure will become an heirloom. Thank you so much to Alice, Susie and the bespoke team. What a lovely and supremely talented bunch!!”

“Fantastic service in very little time. They replaced a battery for my watch and removed some links for a great price. Highly recommend!”

“Fantastic service from Goldhill, brought in a bracelet that I had bought at auction for my wife. I had not realised that some of the links were broken or missing. Goldhill could not fix the links but they knew someone who could! They saved the vintage bracelet from going to scrap and gave it a lovely polish too. Support your local traders, Goldhill a rare find now that so many local Jewellers have closed down. Thanks again team. Repair was also very fairly priced!”

“Exactly what a local jewellers should be. Friendly and always willing to go the extra mile. I’ve had many experiences here but today when I took my damaged long loved ring in for re shaping that the shop I bought it from wouldn’t do for me… there and then Campbells straightened it out free of charge! In this day and age I was overwhelmed. Why shop anywhere else. Top marks !”

“10/10 every time. Paul at Adorn was recommended to me by a reliable source as I wanted to get my jewellery fixed by someone who I could trust. Since going to Paul the first time, I was so pleased with the outcome and have since used paul every time. I wouldn’t even consider going anywhere else. Paul does a wonderfully proffessional job to a very high standard, is trustworthy and very helpful and managed to fit me in at short notice before my holiday. Me and my husband recommend to everyone we know. Thank you Paul and everyone at Adorn.”

“I had an issue with Chittu and raised a query, and Mr. Kaarunyan helped me resolve it smoothly. He is extremely knowledgeable, kind, and supportive. Thank you so much for sorting out the issue—keep up the great work!”

“Fabulous shop, amazing jewellery, and such friendly service! They were putting up Christmas decorations when I went in but the staff were all extremely helpful and friendly. We have ordered online from this shop in the past but will try to pop in when I am in London.”

“V Jewellers have been amazing today. I wanted to buy a gold cross for myself and Maria Pedonomou has been so helpful and patient with me. I told her my budget and she showed me some lovely chains and crosses. Would recommend to anyone looking for lovely items of jewellery. There's definitely something for everyone here.”

“Jzk to Uncle Adil and Auntie, beautiful family and Beautiful jewellery that I have never seen before in the UK… very unique and elegant, this store has different kind of designs and gold types, prices are fair and they are very polite, helpful and friendly. Thank you so much, we will be visiting you again!”

“Beautiful pieces. Very helpful and friendly staff. Good prices for beautiful design! Would recommend. Hydar was particularly friendly and helpful with us today.”

“We were only a few months into a very intentional relationship. However we were at the time only looking to see what rings we would like and what sizes we both had. It was at the end of our day and we were looking for a place to eat but came across Zen Diamond that was lit up and just went in for a look. Julia was very welcoming and sat us down and offered us some water. She was brilliant with connecting with us and asking the right questions about what we wanted in the engagement ring. We loved her energy and respect for us. We could see her passion in her role and dealt with us with great care and was very personable. She was able to answer all of our questions and even helped us outside of hours and who to contact when she was not available. Julia is very relatable and we wish her every success. It was a time that there were a lot of promotional offers and Julia helped to find us the wedding rings and engagement ring. We also had a challenging payment plan that we were able to make some adjustments to and settle within time. Julia is honest and truthful and gave great information about the fingers swelling in the summer. This is true and I was happy to share news of the official engagement with Julia. The other shop staff were welcoming and lovely too in all my other trips to make the payments. All the best with the team and the fact they offer to resize the ring was huge for us to choose Zen Diamonds. Also the fact they held the rings in a safe for us on a special request and then provided a nice incognito bag to disguise the goods helped.”

“This was my first order with Hatton Jewels and it was a great experience. Having asked an initial query about an item, subsequent responses to additional questions were from the same member of the team. Having this consistency is something that is a key issue for me and something that other organisations could learn from. My item arrived and is absolutely beautiful. I know I'll be back for more.”

“I had my watch strap adjusted at Fraser Hart by Ron, and the service was outstanding from start to finish. He was professional, friendly, and clearly very knowledgeable. Instead of just removing a link, Ron explained the importance of taking out half a link from each side to keep the watch balanced — something I hadn’t even thought about! It made all the difference to the comfort and look. I left with a perfectly fitting watch and a great customer experience. Highly recommend!”

“Having bought two items from Coleman Douglas Pearls in the past ,the most recent item this week, I just had to write this review. Chrissie is just such a knowledgeable , warm and welcoming lady who adds so much value to any shopping experience at her beautiful store. There is something for everyone and buying a gift from Coleman Douglas Pearls with all the care and customer service that you receive just adds so much to the purchase! Cannot recommend highly enough.”

“I have had several pieces of jewellery reset, made and valued by Dominic over the years and cannot speak highly enough of the quality, beauty and precision of his work, of his utmost professionalism and of his unique caring manner and ability to understand exactly what the customer desires - both in terms of the finished pieces but also the emotional importance of the experience. If I could give him more than 5 stars I would and I have and will continue to recommend Dominic without hesitation. Thank you so much Dominic, you are one of a kind.”

“Fantastic necklace very well made plus the pricing much better than any other brands ! I truly recommend it to anyone! The finger print made with amazing detail and I’m very impressed thank you !”

“Lovely beads shop ! And plenty of wonderful jewelry too (bought cute one with duck too for my husband) :) There’s seating outside so you could make some beads on a lovely street. P.S. Made a gift for my sister for her new phone”

“Rokeya was absolutely amazing and so patient in helping me find all my jewellery. I placed my order via WhatsApp, and she showed me several beautiful pieces over FaceTime. She also gave me excellent advice on what would go best with my outfit. I was very happy with my jewellery — it was perfect, beautifully packaged, and the customer service was exceptional. Highly recommend!”

“We visited the Bluewater store this afternoon and were fortunate enough to be assisted by an amazing lady named Kelly. I am a member of the sausage finger club, which Kelly also stated she is. Kelly was very understanding of our needs when choosing a ring due to resizing, and effortlessly helped us in finding a beautiful ring. Kelly made what had already been a stressful experience, into a pleasant one, with me finding a suitable, beautiful ring. Thank you so much Kelly!”

“Very polite and helpful. Did a really good job on taking some scratches out if a titanium ring. No waiting about job done there and then. Would go back again. Recommended.”

“Always helpful and patient. Has given valuation of items inherited. Never disparaging about small items of cheap jewellery of sentimental value which I have wanted repaired (which some other jewellers have been). Would always try here first. Very reasonable. Interesting information about gemstones on display.”

“Had a piercing here and it was such a wonderful experience. The staff in the shop were a little less knowledgeable, but the piercer was excellent. The jewellery selection is stunning and the price is good coated to other higher end piercers.”

“Five stars just isn't enough for Holts Gems! We first came to them for an engagement ring in January, and were so impressed that we returned for our wedding rings. The experience was just as wonderful the second time around. The team is fantastic—every single person we interacted with was so friendly, helpful, and genuinely a pleasure to work with. Our rings were made perfectly, on time, and the quality is exceptional. We couldn't be happier with our experience and will absolutely be recommending them to everyone we know. Thank you, Holts Gems!”

“I went to replace the battery on my watch and the service was very good and the staff was extremely courteous. Thanks.”