Quality clothes in Kingston Upon Thames

“Found this amazing shop in old London road…. A true authentic store selling unique clothes and gifts, with really great customer service . Well worth a visit”

“Anastas from Service Master Kingston arrived right on time and even phoned ahead to confirm. I left him to work unsupervised, and he did an excellent job throughout. He managed to remove small marks from the carpets that I thought were permanent, even though they were just normal wear and tear. He moved furniture carefully and placed mats beneath items to prevent any moisture damage. The carpets now look like new! Denise in the office was also a pleasure to deal with and made everything very straightforward. Four bedrooms, two living rooms, a landing, and two flights of stairs are now spotless. Absolutely delighted with the service — highly recommend Service Master Kingston!”

“Had great customer service today from an employee I didn't catch the name of, but she gave me some great advice about wicking thermal base layers for a caving trip. I was on a tight budget and torn between two options she picked for me, she was very reassuring and gave me time to think about it which I really appreciated. Alvaro was very friendly and helpful as well, I'd definitely go back here in the future”

“Brilliant service from the Kingston team, repaired my beloved tent and lent me the tools to deal with a bike puncture that happened just as I arrived. Really knowledgeable team that are familiar with the kit they sell. Couldn't resist picking up some more camping accessories while I was there, always worth the investment with Alpkit.”

“Exceptional customer service from the lady who was manning the ladies changing rooms on a busy bank holiday weekend. She was extremely knowledgeable about the stock, made helpful recommendations and went above and beyond to help customers.”

“I went to this place in July to try on a shirt and I was served by a horrible woman, I think she was the manager from what I gathered as she was talking down to her colleagues etc. I was asking about the returns policy because I wanted to see how it would like with my suit at home and she said I couldn’t return it? So I left the shirt and she was so rude about it, to the point where she started ignoring me! then thought ahhh I won’t go back there again but then gave it another try on Friday just gone as I was in a last minute panic so it was my last resort and Martin was a godsend, he was so accommodating, he essentially created a fashion montage for me and my two friends which really made the whole experience so fun! He could see I was struggling with making a decision and kept the store open for a bit longer just so I didn’t feel under pressure. I think all stores need a Martin, he turned a negative experience into such a positive one! Managed to get my tux in time, the store managed to send it for alterations and get it back to us a day earlier than expected!”

“Great experience. Great selection of clothing.”

“Excellent shop. We bought jeans for my daughter , she was looking for . Great service.”

“Really great customer service - staff are super lovely and helpful. Would defo ship here again.”

“A big shout out at the Kingston upon Thames store; Zoe, Shreya, Jasmine and Maeve were awesome, super helpful and superb ambassadors of the UNIQLO brand - thank you!”

“Great service and if you can get the items you want in the kids sizes and in the sale then you're winning!”

“For me, one of the reasons that retail is fading is due to retailers neglecting the user / customer experience. Prestigious retailers, Harrods, Selfridges etc., get this right. There's also a huge focus on UX / UI on-line, but not often in retail. My experience today was different. Greated really well by the staff, and taken care of brilliantly by Jem. Great customer experience, guys. Thanks.”

“Went into Hotters at Kingston on Thames on Saturday 23rd November 2024 and was greeted by a really wonderful young lady called Imogen. I explained how I suffer with swollen feet and ankles and am unable to wear the many pairs of hotter shoes and boots I own. She listened to my needs and went above and beyond in helping me. She was empathic, caring, genuine and nothing was too much trouble. This member of staff is an absolute credit to Hotters, the service and trouble she took was exemplary. She sold me 1 pair of boots and I also ordered another pair in black. My feet aren't cold, I'm comfortable and I had a very touching experience with an absolutely amazing member of staff. THANK YOU IMOGEN X”

“Fab clothes at affordable prices. Devastated to find you're not in Castle Street anymore. Have you relocated? If so where? Desperate as bought all my clothes from you!”

“Agata and the team were just delightful. Thank you for all your help and support in finding my perfect dress. Took all the stress out of finding the perfect dress for a special occasion .”

“Great shopping centre . All you could need under 1 roof without going into london”

“I love this shop. Have always liked Ghost clothes. Such great prices on non refundable items. Plenty of dresses to choose from as well as trousers tops and skirts. Good for holidays or special occasion. Also lovely new stock at full price.”

“Came in to see a suit I’d seen online and to seek some advice. The wonderful Amy was quick to see me and answered all my questions, gave me some great advice and gave me so many options to try on. I didn’t buy anything but the care and attention she gave to helping me out in finding the right colour, fit and style really left a mark on me - she was so lovely, polite and helpful the entire time even after I’d expressed I wasn’t buying on the day. When I do buy she’ll be the first person I speak to! Thank you Amy!”

“Amazing service from Laura who went out of her way to offer different options for my sisters foot shape. Not an easy ask but we left with a beautiful pair of comfy sliders. Many thanks Laura.”

“I couldn’t recommend Lucy’s services more. I had the best time learning baby massage with my newborn at her lovely home. Over a few short weeks it was wonderful to see how much my newborn enjoyed the different techniques and how his body changed during the course. He always had a good poo and a good night’s sleep afterwards! As a bonus, Lucy’s expertise across all things babies and feeding meant we could ask lots of other questions in a relaxed homely environment - ideal for a newborn mum.”

“Great customer service . The girls went out of their way to help us and we were delighted with our purchases . It made our day as we had such bad customer service in other shops including John Lewis !”

“Went in to get a suit and after a brief discussion of what I wanted the gentleman went and fetched a suit without measuring me or asking my size. It was nearly a perfect fit, just needed the leg length taking up a little bit. Polite, attentive, and very professional. Wonderful customer service.”

“As a landlord with a number of flats in Richmond/Kew I have really struggled to find a good reliable cleaning company to clean our flats either for end of tenancy cleans or after we have had builders in to a standard I am happy with. Thankfully I have now found Efficient Cleaning, I have used them a couple of times now and have been very pleased with the cleaning they have done. They are easy to deal with, good communication, turn up on time and do an excellent job. I will definitely be using them again.”

“Had a great experience at Hobbs Kingston. Camille, the manager, was so helpful. She got a range of sizes out for us and did not mind as asking for more dresses to try on. Great service...I would highly recommend.”

“I like this style of relaxed and casual clothing. One conjures up visions of a wonderful and happy lifestyle by the beach or in the countryside. A permanent vacation lifestyle. Good quality clothing for the family.”