Pet supply store in Stoke

“Hands down one of the best experiences I’ve had buying from any company. Quality of product, price and customer service spot on throughout! Thanks Rob, Colin and team”

“Great little pet shop, the lady working in there was great when I needed a dog coat. She took time to find the perfect fit for my tiny terrier”

“Brilliant, friendly, efficient service every time.”

“Excellent pharmacy. Go above and beyond. Friendly and prompt service. Did my Covid and flu vaccine too.”

“Some great bargains to be had every single time you shop here. It's possible to get pretty much everything you need to feed a family on a budget. Although the Biddulph store I also visit on occasion is one of the smaller ones it still stocks a good varied range of essentials at great prices from food to simple household goods, beauty products and cleaning materials. The staff aren't particularly friendly as they get on with their work but neither are they downright ignorant like some staff in larger supermarkets that you would expect more from for the prices you pay.”

“Well it was great my parents let me get anything I want they never say no!!!!!!”

“Amazing service every time I come in, staff are professional, friendly and helpful”

“My daughter had a brilliant pet shop experience here. The pet shop owner is very knowledgeable on all animals. He also put safety first when handle these animals.”

“We highly recommend Glovers for all pond needs and buying of fish. Special thanks to George for all his knowledge and advice a very pleasant and helpful young man.”

“First time we took Boomer our dog for a groom very friendly and would definitely recommend”

“Josh is a star...he always makes sure your repeats are ordered and there always on time every week.. also the other staff are good”

“Fantastic service by all the team for years on end. They always go above and beyond and always deliver an excellent, efficient service. They are a true credit to the community.”

“Easy access, fast service, friendly staff”

“Very rarely doesn't have the things I want. Good selection of olives and prociutto. Wish Co-ops had spring cabbage on a regular basis. Otherwise, very good. Nice bread, too.”

“The girls here are absolutely fantastic with my 2 puppy’s (Maggie&Penny) Thank-you so much and Maggie looks brilliant after her first cut”

“The staff were extremely knowledgeable and willing to help on a Sunday afternoon. Highly recommend their service.”

“Great store for all types of fresh, frozen foods, great selection of wines and spirits. Fresh on-site bakery, fresh flowers and has both manned and self check outs.”

“Excellent - great facilities, costa coffee and deli food. Waitrose mini shop also good. Lovely friendly staff member on our visit. Will call again”

“Enjoyed going to get a few things for Christmas and household items. Clean covid safe and well stocked. Helpful staff and my first visit since Lockdown and was impressed and enjoyed browsing the store. Missed visiting but will definitely be coming in again soon.”

“First shopping experience in Leek and therefore in Wilko. Large store, although not the biggest branch that I have been in. Went for an elusive item that I was unable to get anywhere else and they sold it(!!!) so I was very happy. Spent a good amount of time in here and inevitably bought lots of other things. Relaxing shopping experience, very calm atmosphere during our visit & friendly till staff. LOTS of other shopping experiences in Leek, was very impressed and had a very enjoyable trip!!”

“I was a customer in the store today and felt it was important to leave a review after witnessing an unpleasant incident that was handled far better than it should ever have needed to be. I saw and heard two customers who were running around the shop shouting, laughing, and loudly mocking a conversation involving a young child. They were treating the store like a playground, disturbing staff and other customers. From close proximity, it was noticeable that they had a strong smell consistent with recent substance use, and their behaviour was erratic and confrontational. A member of staff intervened and asked them to stop, explaining that their behaviour was inappropriate. Instead of listening, they escalated things — repeatedly justifying mocking a child in a local supermarket, laughing it off as a “joke,” and verbally abusing the staff member. I clearly heard him being insulted, including being called a “fat bastard.” He asked them to leave at-least half a dozen times before they finally did. But not before this colleague agreed they could buy what they had and leave, after paying they then returned to the colleague to further harass him. After the incident, I spoke briefly to the colleague involved. I always forget his name; but he was a young man with brown hair — someone I hadn’t seen in the store for a while but who I remember as always courteous and friendly. He explained that the conversation they were mocking was with his nephew. What stood out was that he made the point directly to the customers it shouldn’t matter who the child was — no one should be mocked or harassed in a supermarket, especially children. No supermarket staff member should ever have to put up with behaviour like this. What I saw was someone standing his ground firmly in the face of sustained provocation. As a customer, I actually found it reassuring to see bullying behaviour challenged instead of ignored. I’ve been coming to this store for years and have always received great service. If I had been spoken to the way that colleague was, the outcome would have been far worse, — his restraint and professionalism deserve praise.”

“Excellent customer service - always ready to help and give good advice. Wouldn’t go anywhere else.”

“Walked in to get my flu jab, caring and polite and was in and out in a few minutes. Next stop...Covid jab.”

“Staff great, always pleasant and helpful. We often buy the 2 dine in meal, usually very good, but had the pork belly tonight, and literally there was no pork at all, it was all fat. A one off but won’t be having it again”

“Once again TGR did great job of making our nervous Collie clean and Bootiful. Girls are fab and we wouldn't leave her with anyone else.”