Women shoe store in Birmingham

“Went early so the shop was very quiet. Evensong security was good, the till Communicating with the person on the door. Got both things I wanted and both were on special offer so a really good saving!”

“There was a lovely girl who served me called Maisha and she had got me multiple shoes that I wanted to try on and was really quick to get them on such a busy Saturday! I ended up getting all three pairs. I will be returning there again.”

“Needed some tops as I need to hit my 10,000 steps I day so a trip down to sports direct. the lady that served us on Saturday morning was very pleasant and helpful”

“I have always been a fan of Mango and love there is a store in Merryhill. Customer service wasn't great until more recently. The new staff smile and are friendly, which makes a huge difference. But i especially want to say a massive thank you to Tatum, who has been amazing with me every time I have been in the store. Tatums customer service is the best and is a huge credit to Mango. So thank you Tatum! I will keep coming back.”

“Second time visiting this store. This branch looks fairly futuristic and has a nice layout, with bright lighting and escalators for each floor. Sports direct usually have good prices and good quality products and sales. They also do good 2 for 1 offers . On this visit we came looking for trainers but I also get my sportswear from here too.”

“Brilliant services provided by great staff . Well come by staff I ordered online and collected from store this morning. Very professional and friendly staff.”

“I have never felt more compelled to do a review but today I was served by Grace at this store on 2 occasions for different items and she was amazing and a valued member of your team. Please pass on thanks to her for her professional approach to customers and her friendly attitude rather than the usual shrug and not know how they can help you!!”

“Ordered a pair of trainers and unfortunately one was faulty so I emailed them regarding the problem. They were very apologetic and replaced trainers within 24 hours for a new pair. I genuinely can not fault them at all. Great customer service and prompt response from them. I would highly recommend this company and would give them 6 stars if it were possible.”

“*Added new review - popped into flannels again, fantastic array of designer clothes/shoes. Once again, excellent customer service from Porscha and Dee. Absolutely lovely and friendly ladies. *Added new review - we have visited Flannels on many occasions and never been disappointed with the fantastic and superb service. Thank you to Porscha for her excellent customer service and dealt with a minor issue with a delivery fault. Attentive and most polite, all sorted. She really did go above and beyond, superb. Thank you to the Manager Richard, for his help and kindness, greatly appreciated. Michelle once again delivers a fabulous service, always smiling and friendly. Dee, thank you for helping my son choose an outfit and explaining the IPads and what’s available. Fantastic! Excellent store - fantastic customer service and we will always pop in to have a look at their extensive collections of fabulous designer wear. *Old Review - a slice of Designer Heaven! First visit with my teenage children, we all thought the shop incredibly well presented - Fabulous seating area. Normally I find some people who work in such environments to be pretentious? But NOT HERE…an absolute delightful experience. The staff were very welcoming and helpful. A big “Thank you” to Michelle, very professional and friendly. A lovely lady - chatting to my son and I. Fantastic! We purchase clothes on line from Flannels also, clothes are well made and shipped out in beautiful packaging (photograph below). Never had a problem or concern. If you love the late Vivienne Westwood - then Flannels is your place… THANK YOU FLANNELS :-)”

“Been shopping here for years, and I am always treated with the best customer service. Staff are really helpful and they have the best knowledge in what I needed. Will highly recommend this flannels store!!!”

“perhaps the best thing in my life. Sports direct. com uk number one!!! went to get the mug came out a new man. never experienced such an electric atmosphere and dashing staff in one place. wanted new londsdales to walk the dog and was blown away by the amazing service. Manager girl seemed extremely moody for someone working in the uks best store. If i was her i’d cry everyday out of happiness. An asian boy with glasses and another black guy with a bald head absolutely amazing help. Till staff with beard and glasses even sold me the best carrier bag alive. Might let my son use it as his school bag. Nike t shirts extremely short my belly was hanging out the bottom. if they have any vacancies i’d quit my job to work here! forget spending money on a holiday to spain, save it and come and spend in this gem of perry barr. i reckon this is the reason they got to host the commonwealth games here. If i had any socks left after kfc sports direct would have sent them to the moon. 10/10 service 10/10 items 5/10 bunds 10/10 staff Would visit everyday if i could but i’d have no socks left”