Bike store in Birmingham

“I bought a nextbase dash cam set had them fitted at the sheldon branch. Excellent service explained how and where the cables will be hidden. Thanks to CJ very professional customer service would definitely recommend getting your dash cams from Halfords.”

“I went in with a buckled back wheel. I was expecting the bike repair to take a couple days but I received the bike within a couple hours and it was cheaper than expected! Amazing service. I even got some good advice on maintaining the bike. Would definitely recommend to anyone who needs a bike service or repair.”

“I visited Halfords, Selly Oak on Friday 21st November at around 3pm. I had travelled up to Birmingham the night before from Dorset (3.5 hours) with no heating in my car. After advice from my garage at home I went to Halfords to buy coolant as on checking, the tank was empty. I was helped firstly by a lovely gentleman on the customer service desk, who identified the correct coolant for my car and promptly went off to find it for me. He asked another member of staff to come and check that I was safely opening the tank and putting the coolant into the correct level. All this was done with kindness and thoughtfulness, no judgement and with just the right amount of humour to lighten a stressful day. Thank you to the two members of staff, I'm sorry I didn't get your names, but you really put a smile on my face and made the journey home much easier, especially as I now had heating!!.”

“Went to halfords to buy auto glym headlight restoration kit. The member of staff I was served by Went out of his way to help me and I also saved a fiver on the item because I recently joined the halfords motoring club which was a bonus. Cannot speak highly enough of the member of staff who served me so excellent service. I would definitely recommend halfords Bordesley green branch. Birmingham. Photos of before and after of honda accord headlights. Mot is due soon so I needed to sort them out. As you can see excellent product as well.”

“I can't sing the praises of this place enough ,two problems in a week both sorted in quick time, no issues really nice service and they have been life savers in terms of getting my kids bikes all sorted!!!”

“Great service at an affordable price. I went in as I was having issues with my gears, and upon bringing in my bike they were quick, helpful and straightforward about prices which are very reasonable. I certainly will be returning for any service/repair needs.”

“The lady who served us was very helpful at Decathlon Tamworth. He name is Chris and she was lovely and cheerful and couldn’t do enough for us ☺️”

“Came on my 60th birthday with my family to have a go at Axe Throwing. It was fantastic fun! Joe Hands was our instructor who not only showed us how it was done but was great fun too. We all enjoyed it so much and can't wait to come back and try one of the other activities. Thank you to all at NPF!”

“This is Bedder's Fish and Chips, Mad O' Rouke's Pie and Mash, Duran Duran, Ozzy and Toni are just some of the great Midlands collaborations. Well, throw in cycles and coffee at Gorilla Coffee Cafe! This brummie institution is a beautiful, bright spacious cafe that is finely tuned for the the road cyclist. If it's the start of your cycling adventure or you've got a thirst on after a heavy day in the saddle, get over here. The staff are lovely, the coffee is great, they even serve local ales. Just find a pew amongst the abundance of seats and rest your weary lycra.”

“I had a brilliant experience yesterday in Halfords having my new dash cam hardwired by Nigel. Nigel couldn't of been more helpful and friendly and carried out the job efficiently and professionally. He went on to explain everything to me thoroughly and has reassured me I can call on him again if needed. I would recommend this service to everyone.”

“Jeff the manager left into action diagnosed my light bulbs issue and replaced I was out before appointment officially started!”

“I needed a car daylight running bulb for my Vauxhall Astra. Two members of the team, Hayley and Lawrence were brilliant. They helped me find the correct bulbs and Lawrence helped me to fit the bulb in my car too. The shop was an extremely pleasant and speedy transaction. I was super pleased with the whole experience and my car now has the lights back on that it needs. Wonderful. Thank you!”

“What great customer service. A few weeks ago Tom helped us choose a new audio unit , he was so helpful and friendly, nothing too much trouble, great service thank you . We had the unit fitted by Steve , again super professional and friendly, informed me of what was completed and why . Really can fault the service we had on our motor home. Five stars , thanks”

“I ordered some wiper blades for my car from the website and arranged to have these fitted at my local store in Shirley, Solihull. The website was easy to use and I was able to arrange for a suitable time to have them fitted. Once in store I didn't wait long before I was able to collect the wiper blades and have them fitted- excellent service all round!”

“Just woukd. Like to say thankyou to. Helpful young man reece who gave me advice and help with regard to my headlamp and wiring. Connections . Always helpful at this branch nothing is too much trouble. Customer care is 2md to none. Wish all companies. Would take a leaf out of this Cannocks branch”

“Lovely friendly staff. I had to replace a headlight last year and the staff member who did it was so kind and really helpful. I've used this Halfords store multiple times since and it's very friendly and plenty of stock”

“Just visited Halfords Bromsgrove for headlight and fit, I was given different options on bulbs and it was suggested that I have both replaced and then they were fitted quickly. The young man who did this was so helpful, professional and kind and took a genuine interest in my car, I trusted him. I have no one to help with my car. This means a lot to me and I always use Halfords Bromsgrove because of your exceptional staff. This young mans name is Nathan. I hope I come across him again. Thankyou Nathan. Manager name Aaron who was also helpful.”

“Jack is an amazing staff member!!! So much knowledge!”

“I live on the opposite side of Erdington where these is more close halfords stores to me however I ALWAYS come to this halfords store as their customer service is amazing! I have been served by Jordan a few times and he has helped me with my car. He is very professional and is very friendly and helpful. He is definitely a great asset to the team! Thank you! :)”

“Went in to the Redditch branch to look for a car seat. It was very busy at the time we went in and we went to queue to ask if anyone could help. There was a lovely man who was dealing with s another customer who overheard and said he would be able to help us in a moment. He came over and could not have been more helpful! He even tried the seat in our car and took time to show us how it all worked as there were all sorts of different buttons! We purchased the seat so he went and got us a brand new one from out the back and fitted that one in the car for us too! I think his name was Scott and was just covering that store for the day as they were short staffed. His knowledge and customer service skills were 10/10. He didn't rush us every though he was clearly busy. What a great experience!!! He really put our minds at rest that we had chosen a safe seat for our little girl :)”

“I have just left the Kidderminster store, what a really great experience. I have an issue with my cycle, little or no knowledge and have spoken with a great chap. Edric was so helpful, knew what needed to be done and offered several options. He spent 20 minutes explaining these options to me and has organised the work to be completed and at the cost of twenty pounds! Fantastic customer service and when the opportunity arises I will certainly return and highly recommend him and the team there. Thank you. Richard.”

“Excellent service and very friendly approachable staff, I will definitely feel comfortable shopping there again thank you to the staff at Halfords Bescot (Jamie and Saffah) plus another young man but didn't get his name.”

“Clean, well stocked, spacious and very well thought out for scooter users. Staff went out of their way to help me with items out of my reach several times and showed no sign of being irritated by having to stop what they were doing to help me . Staff at this location have worked here for years so I think that the manager must be running a nice working environment for them or we would see staff changes as we do at some other stores .”

“Had a very positive interaction with a very knowledgeable staff member. Daniel was very patient and helpful with all of my camping questions as I'm a complete beginner. I will definitely be returning in future.”

“Professional and dedicated staff”