Institute in Coventry

“David - what a hero! I spent years searching for the right treatment and getting nowhere. It wasn’t until I turned to private treatment & found David, that my journey to recovery has finally begun. When I first sought help for my health issues, I trusted the NHS to guide me through what I assumed would be a straightforward process of diagnosis & recovery. But what began as a search for answers soon spiraled into a series of missteps and misunderstandings that left me physically & mentally broken. Passed around different departments , I received conflicting advice and was misdiagnosed multiple times - leaving me trapped in a perpetual cycle of confusion, fear and anxiety. Unable to find the support I needed, my health continued to deteriorate and I was signed off work for six months, at a life threatening low weight and battling severe anxiety and stress. I was referred to an eating disorder unit, where I was boxed into the label of ‘anorexia’ - a condition far removed from my actual issues. Treatment was one-size-fits-all treatment and completely wrong for my situation, making matters even worse. This fundamental misunderstanding left me feeling isolated, invalidated, and like I was failing every week when no progress was made. The treatment plan lacked nuance and didn’t provide therapy or practical tools for improvement. Instead, I faced judgment, threats of hospitalisation, and no actionable support. Admitting my case was too ‘risky’ for them to handle, they resorted to hospitalisation—a step I knew would only worsen my food-related fears and mental health issues. Recognising this would be wrong for me, they initiated a mental health assessment to detain me against my will. This was one of the most terrifying moments of my life. With an existing phobia of hospitals, following a traumatic experience involving complications & a blood transfusion growing up, the prospect of being forced into this environment petrified me. I felt powerless, and my family was left scrambling for alternatives. That’s when we found David - who within days had taken me under his wing. Having been let down so many times before, we were hesitant to seek private care and skeptical about therapy after so many failed attempts. But from the moment David responded to our inquiry, everything felt different. He was professional yet compassionate, and his genuine concern for my wellbeing shone through from our very first conversation. For the first time in years, I felt seen, understood, and supported. He is so positive and encouraging, and his approach is filled with techniques and tools that are completely personalized. He’s helping me regain control, relax, and make meaningful changes at a pace that works for me. David listens intently, adapts to my individual needs, and creates an environment where I feel safe to explore and grow. (And not to mention he’s bloody hilarious!) after just a few sessions, my mindset had shifted and I’m already able to eat more freely than I have in years. It’s a long journey, but for the first time in five years of suffering, I’m finally on the road to recovery and can see myself coming back every day. I cannot put into words how grateful I am for David’s constant care and encouragement. He’s not just a therapist— he’s a partner & a real friend. I would recommend him to anyone feeling misunderstood or looking to gain back control of their life and take steps toward a healthier, happier future. Amy, 29 Orthorexia / stress & anxiety / health anxiety / ARFID / phobia”

“Excellent service and care by Ione for one of my Kunekune pigs Thanks”

“Burbage cattery exceeded my expectations on every level. Prior to boarding Jackson (our 7 year old boy who has never been away from home) we were able to look around and see the facilities which were pristine, totally secure and well organised. Angie was obviously a very caring and experienced cat lover who treated our timid boy as if he was one of her own, she went above and beyond to reassure us and Jackson during his stay. Next time we go away I won’t be worried about leaving him as he was in such capable hands. Thank you very much Angie and Richard – you were wonderful.”

“Excellent pro-active advice given. Very forward-looking. Friendly people who are great to work with. Their growth planning service is so good. 100% reliable, first-class accountants.”

“Millie had her first groom today at Heads and Tails really good cut and she smells gorgeous would highly recommend 10 out of 10.”

“I have been a client of Derek Capelin and his team at Capelin Financial Management since 2009. Derek and, more recently, Katie Read have expertly and reassuringly guided me through important financial decisions during this time and in my ongoing retirement planning. I feel completely confident in the quality of their advice, their expert knowledge of financial planning and their commitment to securing the best long-term outcomes for their clients. Their advice is always explained clearly in review meetings along with detailed written recommendations and is supported by efficient processes and an excellent admin team. All this combined with their warm and friendly approach makes for a long-term relationship I value very highly. It is always a pleasure to interact with Katie, Derek and the team. I have absolutely no hesitation in recommending Capelin Financial Management.”

“Was looking for a waterproof, long battery, all round smart watch with hiking functions. Decided on Garmin and the Tactix range, searched the web, big and small sites. I needed a supplier that was reliable, with a good price, fast delivery, stock and outstanding customer service reviews.... A hard list to fill in these days of drop shippers, fake web sites, large companies with poor customer service and support. I found D.C. Leake, They had all the aspects I was looking for plus when I checked out their site a discount coupon popped up, not for the next purchase but for the current purchase I was looking at, I could not of asked for more.... I emailed them after the purchase to confirm shipping date, they replied with a confirmation (and tracking was sent to me after). It was a pleasure shopping with them and if I'm in Nuneaton in the future I will call into their real shop. It's so good to find normal businesses trading in the real world and online and offering first class service, thank you.”

“I've purchased 2-3 watches from FCW over the last few years and as always the service, price, delivery and support is outstanding. Ordered a watch on Friday and it arrived by DPD on Saturday morning at no extra cost! Superb stuff!”

“Well what can I say. Wow!! Karl and his team knocked it out the park repairing my car after an accident. They were very professional and friendly every step of the way. Whenever I asked a question Karl was always quick to respond. I can't rate this company enough I really can't. I won't be going anywhere else if I need anything doing in the future. See the photos of the before and after and I think that says enough. Colour match is spot on and everything was completed in a very prompt amount of time considering the work that needed doing. Keep up the great work guys.”

“Great guys and did such a great job for us adding in plug sockets into our bedroom and refitting our ceiling light. Nice lads and couldn’t be happier with the work they did.”

“Used kims services as a last minute shout and she kindly fitted me in. Great communication, great service, great price. Many thanks. Andrew”

“Brilliant service. Highly recommend. I've used many cleaners in the past but I only go back to these guys now. Really efficient and friendly. Carpets always dry out really quick and smell fresh! Recently had my hard floors cleaned and they have come up new.”

“I travel from London to see Chelle ! Worth it every time !”

“Excellent menswear shop, has a multitude of stock Quality of the stock first-class Tried several jackets and waistcoats for the right fit In and out in double quick time Owner very helpful Will definitely go back for any of my clothes”

“TL;DR- Absolutely incredible food, the best brunch we ever had! Lovely service, and the perfect vibe for a weekday in town. If you ever find yourself in Leamington Spa, this place is a MUST. I don't usually write reviews, but this one absolutely deserves it. We came here midday looking for something to eat and my husband had found this spot on Google. We loved the vibe and aesthetic and were offered options for seating since it was a quiet weekday. We got menus and immediately loved the options that there were. I ordered The Veggie and enquired about sweetcorn salsa on the side since it sounded amazing and my husband ordered the Whipped Feta with a side of lamb merguez sausages. We both got peach iced tea. Got our drinks and we were so impressed with it. It was hand-crafted and we absolutely loved it so much. The extra thought that went into it was what made us really love it. Generally we pay double the price somewhere else for just a bottle of medicore iced tea. Then the food came and oh my goodness we couldn't get enough of it. It was flavourful, delicious, cooked with lots of attention to detail and we rated it as the best place we ever had brunch at. The sourdough bread was delightlyfully buttered for us. The eggs and hashbrowns were made to perfection. The bacon and sausage my husband absolutely loved. I fine dined my way through the incredible spiced beans, immaculate sweetcorn salsa, super flavourful mushroom and tomatoes, the lovely pumpkin seeds with spinach and I couldn't get enough. Definitely pop on by during the weekday as it was the perfect ambiance for brunch! The entire aesthetic is lovely, they have a lounge upstairs which is such a charming vibe to the entire place. We will be back soon, hungry for more!”

“Chris is a rustproofing undersealing genius! If you have found Before N After on Google and want a professional job done by the best in the business, look no further. Book with Chris. He has just completed a fabulous job on my 20 years old pride and joy . Thanks again, Chris.”

“The Vass team did a fantastic job when I needed my car repaired quickly before a trip abroad the following weekend, and my usual garage couldn't fit me in. They diagnosed the problem, ordered the parts, fitted them and I had it back within 48 hours. The car's as good as new. Amazing work. Thanks boys.”

“Great garage, friendly and honest staff. They sorted out the suspension issues on my car, and at a reasonable cost, where other garages had failed. Having just moved to this side of City I was looking for a new reliable and honest garage which I believe I have found. My friends recommended them to me and now I Highly recommend them, I will definitely be using them in future for my services and MOT. They have a new customer in me.”

“Always a pleasure helpful friendly and reliable.. Recommend to anyone wanting a 1st class service A+++++”

“I had a niggly problem with my new car. After speaking with Chris, he came over pretty fast, exactly when he said he could/would. He worked on and solved the issue which the AA failed to do the night before. Really impressed, but also really happy to have found Chris as he’s experienced, reliable and fairly priced. Would definitely recommend.”

“Really pleased with the service provided fixed my car quicker than expected and did a great job. Went above and beyond with the little things too! Highly recommend. Friendly staff make it a less nervous experience and more reassuring. Communication was brilliant from start to finish. Thank you!”

“What a superb service from start to finish. Matty made me very welcome and put my mind at ease when taking my daughters car to have the vandalism removed from her paint work. The scratches were deep but on collection you'd never know they were ever there, absolute fantastic service, cannot fault the team for their work. Would 100% recommend these guys to anyone. Thanks everyone”

“Amazing dentist and staff. They make you feel so wecolme from as soon as you walk in to the moment you leave. My actual dentist I can't recommend enough, wouldn't go anywhere else for treatment.”

“I was recommended to Wright Automotive and the service I was given was fantastic. That much so I have took all my family's cars there. Cath is so friendly and helpful, they try their best to get you in as required. I will always use them going forward. Its good to find a garage that is helpful and doesn't rip you off. The lads are really good and chatty too. Super happy, thank you for Wright Automotive for all your help and assistance. Please take no notice of the negative comments try for your self, I totally recommend.”

“Visited the salon today for my appointment with Nicki, as always she was friendly and welcoming. Had highlights, cut and blow dry. Looked and felt amazing. Would highly recommend Scallywags salon.”

“Great service always a great hair cut”

“I wanted to leave a review for the Headcase and specifically Lewis for their outstanding service and skill. I needed my hair cut prior to attending a function and I was recommended Headcase. I went in with no idea of what I was looking for and left it largely up to Lewis. He took me through what he was going to do and regularly checked through out that I was happy. I was incredibly pleased with the final result and have returned ever since, with Lewis giving guidance and confidence to try new things. I have never received so many compliments on my hair since going here. Huge thank you to Lewis for your patience and helping me.”

“Fantastic little theatre! Have been here a few times now to see different productions, and I'm so impressed. The Christmas Carol was amazing! The cast, the costumes, the staging, the specials effects, everything felt like something you would expect in West End! Highly recommend!”

“Alsters Kelly provided excellent support. Their team was professional, compassionate, and highly knowledgeable, offering clear advice and strong representation. I felt supported throughout and would highly recommend their services."”

“Couldn't fault anything. Made a difficult experience seem very pleasant. Well done to all the staff I met and the MRI Scanner for the sound system.”