Construction tools store in Edinburgh

“Me and my daughter had a very pleasant experience with one of the workers named Sean at the paint mixing counter. He couldn’t have been more helpful, much appreciated.”

“Just a quick shout out to Chris who works at the Ratcliffe Terrace depot - what a legend. Helped me work out exactly what materials and fixings I needed for a DIY job, and he thought it through a lot more than I did! Even helped arrange delivery. Customer service like this is so rare these days, it made my day.”

“Friendly folk, good tool selection, great concept and a harbinger for the circular economy to come. When it comes to resolving the problems of waste and overconsumption in our society, ETL has really hit the nail on the head.”

“Fantastic service, quick delivery ... the tools were really high quality and the price was great. Highly recommend using toolboxhire for any DIY projects!”

“Amazing customer service again from Danny today. Really helpful, took the time to answer my questions and offer great advice. Really appreciate it. Thanks, I'll be back. Would definitely recommend this place”

“Staff at the desk are very helpful and knowledgeable. Helped me out a lot, friendly and local. Five stars every time.”

“Good transaction my place to go for any timber products great staff very helpful”

“Very polite and nothing is too much trouble excellent service”

“The five star rating is specifically for a staff member at the Craigleith branch called Mark who went out of his way to help me find a tv stand I was looking for today. Even though the branch is closing, I hope he reads this so he knows just how much his efforts were appreciated!”

“Great service. Easy telepnone ordering and fast payment system via email. Friendly and fast delivery. Thay were recommended to me by my son-in-law and I would now recommend them too. Nice to deal with a local business.”

“I was waiting to be served this morning and the young man Serving was talking to an older gentleman, instead of just nodding politely he intentlay listened and to my surprise gave a great reply, he also helped the genleman to his car, he came back in smiling which really touched me. He then proceded to serrve and although i didnt get him i listened as he treated the next customer with great service. Great job to the young man with longer hair, i do apologise i didnt get your name but great to see there are still people in the world who care. Amazing service”

“The staff are super friendly and knowledgeable. Some of the staff recognise me and grab my order before I even reach the counter- you can't beat that service. I don't often leave reviews, but feel like I should highlight Michael Millar and the team for making me switch from screwfix.”

“Love this wee shop. Brilliantly set up to cope with COVID. It's like the TARDIS inside, dunno how they get so much stuff in it and if they don't have it, they'll order it in for you. Forget your big DIY stores, SHOP LOCAL!”

“Wery well stocked shop, worth a visit if you are in a need for some tools”

“Quality hardware store with a great selection and excellent customer service. I recently wished to purchase a diamond file, but the item I wanted was not in stock. The staff member was able to order one for me and two days later I received a phone call to say that my file was available and I picked it upon the same day. I was delighted with the speed and efficiency of service and with the quality of my purchase. Will definitely shop here again.”

“Great prices and fast, reasonably priced delivery. Brilliant customer service - I ordered online and they called to let me know the quality of remaining stock they had for one product was poor so wanted to check what I wanted instead. Everything they delivered was super quality - very happy customer :)”

“Great friendly service today as usual. I'd forgotten a few items on my click and collect order, so ordered the items whilst parked outside. Less than 5mins later they were ready. Went up to the door queue, directed to a till, said my name and was handed both orders, no fuss. Staff and customers all wearing masks and adhering to 2m distancing.”

“I love Turnbulls! They have everything you could possibly need, the staff are so friendly & knowledgeable and the prices are very good. Is it strange to say I look forward to my visits?! Haha! I'm a DIY nerd & love to find a good bargain! My favourite hardware store!!”

“As ever, staff super helpful as in most Screwfix.”

“Great shop friendly and polite staff al building materials and work wear available”

“Excellent service. Good prices. Perfect communication and superb delivery.”

“Went to St Andrews Timber this morning and received excellent service from David Shanks, this place has everything you need, I was repairing a window sill and I am new to fixing windows to this so the advice from Davie and the staff at the wood area were brilliant. Great prices too. I will return for any future items, next project garden sleepers…”

“Always great service here. In and out in minutes. Staff are great. Huge selection of just about everything. And SO MUCH CHEAPER than B&Q or Homebase.”

“Great shop. Has nearly everything... staff on hand to offer advice.”