Customer service stores in York

“Reasonable prices and good coverage of vehicle spare parts.”

“My exhaust fell off and so my car arrived on a recovery vehicle. Other reviewers have stated that this garage is good in an emergency, and so it is. I phoned and they were happy for my car to be dropped off there. The Garage has its own large car park and has the feel of a large operator like Halfords but is actually an independent garage. My exhaust was fixed by closing time at a reasonable price and I would definitely go there again.”

“Love to support independent businesses and wasn’t disappointed here. Super friendly guy and fantastic advice. Would recommended to anyone and will be returning for my juices and pods. Thanks for your help.”

“I went to screwfix as an ignoramus. I measured everything, had taken photos and had some idea what I wanted. The guys at Screwfix, Monks Cross were superb! They didn't treat me like an eejit, they were very respectful, knowledgeable and honestly, could not have done any more for me. They showed endless patience and solved all bar one of my problems. The one unsolved problem, they gave me suggestions on where to go for the part I need. I was really worried about going into a place like this, knowing what I wanted but not knowing how to ask for it and looking a complete idiot. I won't have those worries again, thanks to the guys at Monks Cross Screwfix, one of which was Tom, didn't get the other guy's name, but he had a grey beard. I will from now on, continue to go to Screw fix every time I need some, safe in the knowledge I am likely to get exactly what I need, with expert advice, all at a reasonable price. Faultless Screwfix, thank you again for your patience, expertise, understanding and professionalism, very impressive.”

“The BIGGEST thank you to Tom who helped me with ski boots - the most patient & friendly member of staff I could have hoped to come across. Not only this, but he was extremely knowledgeable about ski boots, the correct fits, and even the sport itself. Nothing was too much, despite trying on and needing him to adjust multiple pairs of boots. Tom is an absolute asset to the store - thank you so much.”

“Amazing customer services - Nick was fantastic and went the extra mile to be helpful! I could not recommend more, Nick was extremely friendly and used his vast knowledge of available products to help me chose a compact and highly efficient pressure washer! I could not be any happier with my experience!!”

“After my daughter’s car broke down while at university in York I scrambled online to find a garage. I came across Faber and would highly recommend them. I found them to be courteous, knowledgeable and honest with reasonable prices too.”

“Lovely friendly people Great range of products Happy to answer any questions”

“Not only did they fix the car very efficiently, but when this numpty realised she'd forgotten her payment card, they went above and beyond to give me a lift home to get it, saving me the taxi fare and the wait. Such great guys. Thank you so much – faith in humanity duly restored, just in time for the weekend! If I could give six stars, I would.”

“Someone had just bought the part I needed and a member of staff drove all the way to Bradford to collect more for me, 10/10 customer service”

“Now Our local shop and we must go in at least 2-3x a week, the new lads running it have done an absolutely fantastic job! They are always very welcoming and polite and every time will also say hello to my little boy too (and give him the occasional chocolate as well) very nice set of men and a very tidy, well stocked shop”

“Went in today for advice and info. Everyone I spoke to was very helpful. Came away with some good suggestions, a few samples and some prices. Prices btw very good.”

“Good showroom with plenty of samples to view and assemble. Kitchen designer very competent and helpful”

“Although I didn't make a purchase the gentleman nevertheless was courteous and took time to show me some quite superb jackets. I will certainly remember this service if decide to buy said jacket. Great shop.”

“We went to this store for their black Friday sale and although the sale was amazing, Madz' service was even better! She helped me with shoes for myself, and then gave advice and helped my partner too! We both left with new shoes and smiles. Thank you!”

“I bought a washing machine and Colin and Forrest came to install it. They were both so polite and lovely. A valuable asset to the company and would highly recommend.”

“Great polite staff, and very knowledgeable.”

“Rang and ordered materials collected from yard no fuss very helpful staff.9”

“Amazing shop. You can find a lot of boots, and clothes a good price.”

“My husband needed some sport shoes, we found a great pair for an extremely good price, saved lots of money. Brilliant service, girls good fun, made our shopping day. Thank-you we will be back.”

“Friendly staff and reasonably priced fresh fruit and veg which I went in for. Really good quality plantain, will be going back”

“Ideal location for our needs visiting family in York. Decent sized room with very comfortable beds. The shower room smelled fusty (as it did on a previous visit. I think it's a drain issue). Good buffet breakfast with a good choice of hot food. Free parking.”

“Always have great products with excellent price.”

“I got exactly the right mattress for me, the sales assistant was on her own in the shop, but her customer service was 100% for all customers. I took delivery on the due date well within the given timescales on a red hot day. I can't fault Bobby's service, a polite phone call early morning to confirm delivery. The politest man you could wish to meet, delighted I'd put the mattress to be taken away in the bag provided when I bought the mattress. Bobby unwrapped the new mattress, and put it on the divan base. He also gave me maintenance information to keep my mattress up to standard. Would I shop at Dreams again? Absolutely!”

“Extensive range of excellent quality furniture and accessories. Jason helped me to choose, nothing was too much trouble for him, it was difficult to choose from such an extensive range, but managed in the end to pick 2x 2 seaters at reasonable price.”

“Really nice little store with a good selection. I bought a futon here and they helped me carry it home.”

“I had an amazing click and collect experience today - I had forgotten to remove a trifle from my order, Nick was incredibly helpful and saved me what was no doubt going to be an incredibly arduous experience of taking it back to customer services (for which /there was a huge queue being xmas time!). Thanks so much for the help!”

“I recently purchased a suit for my wedding from your store in York, and I couldn't be more impressed with the experience. From the moment I walked in, the staff were incredibly friendly and helpful, making me feel at ease during what can be a stressful process. They took the time to listen to my preferences and offered great advice on fit, style, and fabric choices. The suit itself was tailored perfectly and looked amazing on the big day. The attention to detail was exceptional, and I could tell they truly care about providing top-notch service. Highly recommend for anyone looking for a quality suit and an outstanding customer experience!”

“Looking for a specific style of shoes, tried all over York & finally found them here. Assistant was very helpful to me whilst having to try to serve another customer who wouldn't get off her phone for the whole time I was in the shop. Very happy with my shoes & the service.”