Accommodation services in London

“We had a wonderful stay at this hotel! It’s perfectly located, just a few minutes from the metro, in a lively business district with plenty of restaurants and cafés nearby. Great for breakfast or lunch outside — but the hotel restaurant is also excellent, with a lovely atmosphere and delicious food. The room was very comfortable, quiet, and well-equipped with everything we needed. The staff were extremely friendly and helpful, special mention to Ihjas. Our children were so happy to celebrate their birthday in London, and we’ll keep such great memories of our stay. We’ll definitely be back soon for our next trip to London!”

“This is a grand hotel. Impeccable service. Very helpful staff. Very good breakfast. Rooms are very quiet. Bed are grand and rooms adequate. Location is fabulous, as it sits across from Hyde Park. Two tube stops nearby, only a few steps from the hotel entrance. Restaurants within two blocks provide varied menus, which is good since restaurant at the hotel has a limited menu and subpar service. Highly recommended overall.”

“I recently stayed at the Premier Inn in Brixton and I can’t recommend it highly enough to anyone looking for a comfortable, welcoming, and well-located place to stay in London. The beds are simply outstanding: spacious, incredibly comfortable, and equipped with high-quality mattresses that guarantee a deep and restful sleep. After long days exploring the city, coming back to that level of comfort was priceless. The breakfast is another highlight: generous, varied, and made with excellent-quality ingredients. From traditional hot English options (eggs, bacon, sausages) to lighter choices like fresh fruit, yogurt, cereals, and pastries—there’s truly something for everyone. The buffet is always well-stocked and the staff keeps everything running smoothly. But what really makes this hotel stand out is the kindness of the staff. Every team member was incredibly friendly, helpful, and always had a smile. They made our stay even more enjoyable, always ready with local tips or just a kind word when needed. The location, just steps from Brixton station, is ideal for exploring London and also for experiencing the vibrant and authentic feel of the neighborhood. We’ll definitely be back. A big thank you to the entire team at Premier Inn Brixton!”

“Hotel was great from the staff to the room cleanliness. My hubby is a diamond member and we got upgraded to a queen premium corner room which had a pretty view. It was my birthday and they had a lovely note written for me on the desk. There was also a piece of cake as well! However, the location didn’t seem that convenient for tube access. Most of the places we wanted to go had us always using the Westminster station which was 17-20 minutes away from the hotel. Pimlico station is about 10 min away but it was never an option when we looked up directions. Maybe I’m just used to the NYC subway system where there seems to be entrances everywhere. Side note: This has nothing to do with the hotel, but we were walking back from dinner the first night, maybe 2-3 or so blocks away from the hotel, when some (insert explicit word here) on an e-bike came up from behind and snatched my husbands phone right out of his hand! So even though it is a nice quiet area, please be careful!”

“From the moment we arrived at The Cumberland Hotel, we knew we were in for something special. Our stay was simply wonderful — every detail seemed to be taken care of with genuine care and attention. A huge thank you goes to the VIP team, led by Antonella and Martina, who went above and beyond to make our visit unforgettable. Their warmth and professionalism made us feel like true guests of honor. The kids were absolutely thrilled with their little surprises — it was such a thoughtful touch that made them feel extra special. Seeing their smiles made our stay even more meaningful. And as for me, I was deeply touched by the lovely birthday treatment — from the kind gestures to the personalized surprises, everything was done with such heart. It’s rare to find a team that puts so much effort into making guests feel celebrated and appreciated. The hotel itself was fantastic — comfortable, stylish, and perfectly located — but it’s really the people who made this experience stand out. Thank you, Antonella, Grace, Martina, and the whole Cumberland team, for creating such beautiful memories for our family. We left with full hearts and can’t wait to return!”

“We are very happy with our visit at this hotel. Fatima has made our experience exceptionally good. She helped us with every question we had it was very courteous. NurseryI will definitely visit this hotel It’s my next travel to London.”

“Always stay here and always happy. The rooms are amongst the best PI rooms I stay in. But what makes this place is the staff, always welcoming, friendly, and helpful. It’s like meeting up with friends. As a woman travelling alone I always feel like I’ve got someone around if I need them!”

“I had a great stay at the hotel. Breakfast was very good with a solid selection and high quality throughout. The service was excellent special thanks to Beilul, who was very professional, attentive, and welcoming. Overall, it was a great experience. Hilton always delivers.”

“My husband and I had a great stay at this DOUBLETREE hotel thanks to the wonderful hospitality shown to us by the people who work there. We want to give a special shoutout to Akanksha at the reception who made us feel very welcome as soon as we checked in and also Avinash and Dase who took good care of us during breakfast and dinner at the bar. We will always remember their exceptional services which made our London trip extra memorable.”

“If you're an American, the room may seem small. My wife and I were good, but we barely spent time in the room. The staff were great, super helpful. The location is amazing for getting to your sights and tours.”

“5-Star Stay at Premier Inn Simpson Road, Bromley What a lifeline this place was during a rough patch! After a frustrating run-in with Monzo (looking at you, Cookie Monster vibes), where I felt wrongly judged—like a criminal when I’m actually a pensioned-off Royal Marine Commando battling health woes—I rolled up here needing a reset. And reset they delivered, Per Mare Per Terram style. Natasha, Roni, and Ouqhiba? Absolute legends—caring, efficient, and spot-on, like the ultimate “good wife” squad every traveler dreams of when stress hits hard. They handled everything with warmth and zero judgment, reminding me of that timeless wisdom: Know thyself, love thyself, love thy neighbor, and never judge a book by its cover. True pros who turned my freeze-up into a thaw-out. The room was spotless and comfy, but the real MVPs were the seabass (flaky perfection) and crisp apple juice at dinner—simple, satisfying fuel for the soul. Revolut sorted my payments smoothly, no drama. Premier Inn, you nailed it. God bless you all—book here and breathe easy. 10/10, no hesitation.”

“I had a wonderful stay at Premier Inn and would like to give huge thanks to Emine for her exceptional customer service. Although the room was freezing cold when I first arrived, Emine immediately stepped in and went above and beyond to resolve the issue quickly and efficiently. She was incredibly warm, friendly, and reassuring, and made sure I was comfortable throughout. Her positive attitude, professionalism, and genuine care completely transformed what could have been a negative experience into a very positive one. Emine is a real asset to the hotel and a credit to Premier Inn. Thank you so much for your kindness and outstanding service.”

“Hotel staff were all very friendly and the location of the hotel was very convenient (close to Stratford Metro station & westfield shops etc). Rooms were clean and spacious. As the room I was in was on the side towards the station, it can be loud (notice when entered) however it didnt impact my stay or sleep. Got used to the sound and it blended into the background after I unpacked etc they also provided complimentary earplugs in the room which was very thoughtful. I was also able to leave my luggage with the reception prior to checking in. Would return to stay again :)”

“Usual Ibis standard. Clean, tidy and comfortable. Staff very friendly. Breakfast great! 10 min. walk to Canary Wharf Jubilee Line station and then one tube stop from O2 arena and at least a third the price of hotels on peninsula - What's not to like?”

“It is a scenic neighbourhood and has been recently cleaned. The nearby Boardwalk Place is a haven with best security and it is maintained to good standards. Despite not staying in the hotel, I can imagine how beautiful the views must be from Fraser Place.”

“All i have to say is a massive thank you to Jessica who works om reception. I havent received such a warm inviting interaction with someone when checking into a hotel, she had a genuine warm presence about her and was very professional and kind. Premier inn canning town should be very grateful and proud to have such a great team member. My room was clean and the bed was a dream! Brilliant night's sleep.”

“I stayed at this Premier Inn, and I have to say this is one of the nicest premier inns and hotels in London. The service at the desk from Lisa was so friendly, polite, professional and kind. A wonderful person who just made this stay feel a lot more than a Premier Inn usually is! My thanks to her and the rest of the team in Romford for providing me with such a lovely stay!”

“Very clean Hotel. Excellent Customer service. Asta was very kind to explain us well. Had a good night sleep and value for money.”

“In the heart of London clean, calm, small a boutique hotel. I many thanks to Mrs. Florinda and her friends.”

“I have lived here for three years and I love it. The staff are lovely especially Martin and Oliver who are so helpful and make you feel so welcome. I really enjoy living here.”

“I had a wonderful stay at this hotel in London. The staff were extremely helpful and friendly, always ready to assist with anything I needed. The location is fantastic, with easy access to public transport, nearby attractions, and plenty of conveniences around. The room was spacious, clean, and comfortable, making it perfect for a relaxing stay after a long day of exploring the city. Another highlight was the in-house pub, which served delicious food and a good selection of beers. It was a great spot to unwind without even leaving the hotel. Overall, I had a pleasant experience and would definitely recommend this hotel to anyone visiting London.”

“Rooms are spacious for two! - At no extra cost! Friendliest Staff available on hand! Kitchen is a bit small for people who like cooking a lot. Right next to Kingston Station and Cromwell Bus station, easiest way to access other places from by walking for 30 seconds either side of the exit. Overall a great student accommodation with access to a common room, washer room and a bike storage room for any extra needs!”

“I stayed here for a week and it was great, the apartment was spacious, there is free wifi heating and it's a 10 minute walk from East Croydon Station.”

“I will like to tell the world that I had the most helped lady Andra Macovei , that help me with all processes of me enrolling at this university , if any people wants to get help contact her , as she’s a reprezentativ of the university that help a lot of people ,I have my trust in her.”

“Perfect location nearby Trafalgar square and a couple of minutes walk from the Holborn tube station. The rooms are fairly big and clean. The bed was comfortable. 24x7 complimentary coffee and tea is available at the lobby. The crew was very kind and welcoming.”

“Nice apartment complex very close to tube station, bus stops and high street. The reception is available between 9am-7pm.”

“The service at this place was exceptional. Surprisingly a great hotel with decent parking and very close to the airport as well. A special shoutout to Asher, the bartender, whose performance at the bar was brilliant. His upselling techniques were impressive, and his recommendations for food were perfect.”

“We were arranged by the British Airways as our flight was delayed. We arrived at check in counter at about 6:00 pm, all the check in process is smooth and efficient, the staff is nice to gave us the meals coupons and recommended us to take the right time shuttle bus to airport in order to catch the flight tomorrow morning. The hotel renovation is fair, the decoration hanging on the wall of the corridor is unique. The room is clean and spacious, bed & the quilting is comfy, environment is quiet. There have fridge, kettle & the shower have great water pressure, the only thing I concern is the hair dryer is so poor. The experience over all for us is very good and we will recommend this hotel to my friends.”

“We have stayed here a few times and found the staff and service to be exceptional. Checked in by the lovely Anna on this occasion. We were a little bit early but she greeted us with a huge smile and swiftly went through the checking in process. We had a quick pint before going to the room. Sanjeev served us our drinks. He was a real highlight too.”

“Would book again. Clean rooms, very polite and helpful staff, many options to chose from for breakfast and for me who is a coffee lover I really appreciated the coffee machine they had that provided multiple types of coffee. They location is both good and bad. It's next to the train station which on the one hand is really helpful especially if you're a foreigner like us but there's a bit of noise from the trains, nothing major though, we booked a second night in the end. I'd definitely book again. Parking was limited but isn't a problem if you don't have one”