Friendly store in New Malden

“Great service on repairing my late husbands signit ring. It looks like new. Thank you”

“We just bought a wardrobe and we are really happy with it! The quality is great and the customer service was excellent. A special thank you to Vinny, who went above and beyond to make sure everything was perfect. He was professional, knowledgeable, and extremely friendly, which made the experience even better. We truly appreciate the excellent customer service and will definitely return in the future. Highly recommended!”

“Alliyah was so helpful and knowledgeable on our visit today to exchange an outfit (we purchased wrong size). They didn’t have it in stock but she was very happy to order it to our house instead. We will be back again! Thank you for the great service! 5 stars ✨”

“Always encounter friendly and helpful staff here. I didn’t catch her name but I especially wanted to thank the lady who helped me earlier this evening - I was struggling to find a colour match for my bathroom’s silicone sealant, as the colours shown on the bottles are often inaccurate and Screwfix unfortunately doesn’t have/do samples, but she did her best to show me what they had available and find what colour might work. Turns out the vanilla was a perfect match, thank you!”

“Outstanding Selection and Quality: "I've been a customer at toolstation for years, and I'm always impressed by their extensive selection of high-quality tools. Whether I'm looking for hand tools, power tools, or accessories, they have it all. The staff is knowledgeable and always ready to help me find the right tool for the job. Highly recommended!"”

“This Pets at Home branch is very organised and professional. There was a warm greeting upon entry to the store from Bart and then a lovely young lady supported me with information about hamsters. Not only did she confidently know all the genders, she even knew the Individual temperaments of each hamster. This is a different experience to the other pets at home branches I had been to.”

“Was looking for a Jacket/Jean's for the Autumn.”

“Steen fitted my headlight bulbs for me today. He was very efficient with the service and polite. He made me feel very comfortable and spoke to me about the process of fitting the bulbs. I would highly recommend anyone go to Steen for any work on your car.”

“Popped into Dreams last week to buy a new Super King Mattress. All the staff were very helpful. Eddie was very informative, straight to the point and not at all pushy. Can't fault the in store experience.”

“Lovely keeper has most things and I'm not a local so was pretty handy be able to get all I needed for a overnighter in one place”

“5 star service! Thanks Junior! We had a fantastic experience at the Sofology store in New Malden thanks to a really helpful young man called Junior. He was absolutely brilliant - friendly, knowledgeable, and really took the time to advise us on the perfect sofa for my mum’s home. Nothing was too much trouble, and he made the whole process so easy and enjoyable. Thanks so much, Junior - you’re a credit to the team! Geraldine and Rosie x”

“Great experience from buying to delivering to installing. Fun, courteous, efficient, professional and on time. Felt very VIP which when you’re spending a bit on a bed feels like the right occasion for it!”

“I just want to shout out Katrina at the New Malden B&Q — she went above and beyond helping us find sugar soap, a sponge, and all the essential bits for painting. She didn’t just glance at the shelves — she dug around, checked online, even used her phone to confirm stock. Honest to say, she’s a real asset to B&Q. You don’t see dedication like that every day.”

“Megastore has a wide variety of products and fresh produce including fruit and veg and their very own butcher shop with fresh meat. They have very good customer service and the staff are very knowledgeable and helpful. They always have in-season fruits that you don’t find locally such as Ramputan and Mangosteen. The shop itself has a great atmosphere and is extremely clean and organised always stocked with things you didn’t even know you needed!”

“We recently visited DFS to choose a new sofa, and we were lucky enough to be assisted by Lloyd. He was incredibly helpful and made the whole process smooth and enjoyable. He was patient, knowledgeable, and took the time to understand what we were looking for. Lloyd guided us through the options, answered all our questions, and helped us find the perfect sofa for our home. Thank you, Lloyd, for your excellent customer service.”

“Dani - the groomer has a lovely calm empathetic demeanour. I was really impressed with her and how she treated my 13 year old Foster dog. I believe she is moving to another branch soon. Definitely New Malden’s loss. Thank you Dani, you went above and beyond to make sure Benji was calm and comfortable. I’d definitely travel to the next branch and ask for her personally for Benji’s next groom.”

“they have absolutely everything I needed, i kept asking for little things that the bigger stores like B&Q didn't have and they'd go off and find them, amazing. Even more amazing are the prices, you'd expect little shops like this to be extortionate, but no, cheap as chips, the way it should be. I love this shop, it reminds me of grandfathers garage, a throwback to better times. Customer service is second to none, tell them what you need or the problem you have and I'm sure they'll be able to fix it or solve it.”

“A friend recommended me Online Tequila so I checked it out. I ordered the Clase Azul Ultra Extra Anejo because I loved how the bottle looked. It arrived much sooner than I expected, and when I tasted it I was really pleased and could tell it was very high quality, as advertised. Will definitely be buying again!”

Located in New Malden, Mehekflowers is a versatile floral studio dedicated to creating vibrant and memorable arrangements for all occasions. Serving the KT3 area and beyond, this florist is a trusted partner for both intimate gatherings and grand celebrations. They specialize in comprehensive wedding floristry, including stunning Mandap decorations, centerpieces, and floral jewelry for Mehndi events. The studio also provides compassionate funeral flower services, ensuring that every tribute is crafted to perfection and meets the family's needs.

“I went to this shop with my husband, he wanted some fibre washers for his old car, they didn't cost much, but the man behind the counter was so helpful and friendly. It would have been worth it just to speak to him. If you want things for your car, this is the shop to go to. I just know you would go back again. This is not the sort of service you would get at Halfords.”

“Absolutely amazing!!!! Kevin does a spectacular job grooming my little Zaia, if you have a poodle, this is the place to be!!!”

“Today was my first time with Liudmyla. I don't think I've ever had a quick one colour manicure where I felt so taken care of. Her attention to detail is next level! Absolutely love my nails!”

“Friendly and skilled staff. Nice coffee and cosy environment.”

“This is my favorite cafe! I live in the US, and whenever I visit my family in New Malden this is one of my first stops. It’s become a tradition now! Delicious espresso and pastries and a nice selection of Italian pantry items.”

“Great little independent place. Has a little bit of everything (a DIYers dream). Such friendly service and can’t do enough for you. Love to keep a local indépendant alive!”