Sporting goods in Kingston Upon Thames

“Professional service at a competitive price. Excellent advice on which strings and tension to use. Best thing about him is that based on your availability to pick racket, Mark adjust timing and provide service at the best rate. I wouldn't go anywhere else now. Highly recommended.”

“Had great customer service today from an employee I didn't catch the name of, but she gave me some great advice about wicking thermal base layers for a caving trip. I was on a tight budget and torn between two options she picked for me, she was very reassuring and gave me time to think about it which I really appreciated. Alvaro was very friendly and helpful as well, I'd definitely go back here in the future”

“Brilliant service from the Kingston team, repaired my beloved tent and lent me the tools to deal with a bike puncture that happened just as I arrived. Really knowledgeable team that are familiar with the kit they sell. Couldn't resist picking up some more camping accessories while I was there, always worth the investment with Alpkit.”

“Just walked out with a brand new Trek Domane SL6. Really good service and attention to detail with the bike setup from Dan at Sigma Sports Hampton Wick. If you’re getting a new bike I’d certainly recommend going into store rather than just getting it delivered. You have more peace of mind and can ask questions. Looking forward to the first ride on the new machine!”

“Excellent advice and help from Kenzie on buying a decent backpacking sack and helping to get the fit right. We ended up with a super light osprey exos pro. Kenzie clearly does a lot of hiking and knows what she is talking about. I do a lot of long distance hiking and it's nice to meet someone who gets it. Thank you!”

“I ordered shoes for my brother. Since he didnt like them I returned them the next day. Mr Sajiv was super kind and helpful to assist me through the whole process. He also helped me pick another pair of shoes instead with some stunning and trendy options! loved the service! definitely recommend going here and definitely buying another pair from here”

“As a regular customer, I felt I needed to respond to Ashfar Azfar’s review because I’m in this store constantly buying sports clothes for my children, and the staff have always been nothing but patient, helpful, and genuinely kind. I actually came here to leave a positive review, but after reading yours — and having watched the entire situation unfold — I couldn’t ignore it. You were rude, you swore at the staff, and then you came back for your receipt as if nothing had happened. If the store is so “rubbish,” why were you so desperate for your £2 socks? You were second in the queue, not stuck for hours, and the staff were short‑handed, doing their best during Christmas — the busiest time of the year — while also dealing with the extra pressure of the store closing soon. Most customers manage to show patience and basic respect; clearly you don't have those qualities. Your cheap socks and bad manners say far more about you than they ever will about the staff or the store.”

“Placed in a very good location. A large, a nice variety of clothes and home articles. Prices are decent for clothes as for home articles. The shop is well divided and is easy to access to all the areas. Direction signs are visible and easy to follow. Staff is very helpful, shame that sometimes are under staff, as far as I have noticed. It is a shop that I will definitely go back for my shopping. Love the wood stears.”

“Great place, helpful staff and a huge amount of choice. Good sale going on now”

“I want to say thanks to the guys in Kingston North Face for finding a replacement zip for me today. My jacket is over 20 years old and is still doing a fabulous job, but the zip decided to break. The zip they found is perfect. What great service. Thanks guys.”

“Popped in with my 10 year old boy who is getting into skateboarding. The guys in the shop scooped him and made him feel so welcome and at ease. They sized it all up, took care of him and kitted him out perfectly. He feels very special. Thank you all. A gem of a shop, a treasure in fact. A perfect example of fine quality, knowledgeable independent retailing.”

“Quality products but above all, top-notch after-sales service in terms of responsiveness and the solutions provided!”

“Zac was top draw! Top service and great advise about my new Osprey rucksack. Helped fit it for me, so feels like a dream. Really passionate about his role and very helpful”

“I just purchased the original Peloton bike from Jennie at the Peloton concession in John Lewis Kingston. The shopping experience has been exceptional and is a best-in-class retail omni-channel experience. This started from when I originally browsed the peloton website, seeing that I could have a virtual consultation with great availability options I could book in, to having a really great appointment with Jennie, who was knowledgeable, helpful and engaging. Finally the delivery has been extremely swift within a few days of ordering which has been beyond my expectations. I only wish I had visited Jennie and the Peloton team sooner :) Thanks so much Jennie and team!”

“I had an issue with a pair of shoes(sizing) Gabriel and Mason both Went back and forth finding different trainers each time we changed our minds. They were good humoured and professional, in between dealing with us they also dealt with other customers, whilst remaining attentive to us. Overall my experience in that store was more than elevated due to their excellent customer service”

“Brilliant customer service from Kat and Amy at Sweaty Betty. Both were so helpful, friendly, and made our shopping experience really easy and enjoyable. Couldn’t have asked for better service!”