Pet store in Manchester

“Lovely staff, from the vets to main shop floor. Alex was the lovely staff that assisted us, and they had a polite & positive attitude that made us feel welcome. Thank you Alex, our dogs loved you :)”

“Colette has groomed our Shih Tzus and Westie for years, and she's brilliant - so patient and kind, and they always look lovely. Great value for money. Wouldn't go anywhere else!”

“Our Children (five and eight) are excited about adding to our family and have discussed a hamster.... My husband and I went to Pets at Home Bury to talk to an expert and discuss possible options and in particular what pet would be best for our family. We spoke to a lovely lady on the till who called over her colleague Maddie. Maddie talked us through options, and explained the nature and requirements of Hamsters, also looked to understand more about us as a family, how old the children are, how much activity we do, how much available time we have to properly look after and love a new pet. This was so impressive as clearly she wanted to ensure she advised us enough to help guide our informed decision whilst also having the welfare of the animal at the heart of the decision which is exactly what any ethical and compassionate pet store should do! She was engaging, extremely knowledgeable, clear and just so so lovely to talk to! We actually since talking to Maddie, believe that Guinea Pigs may be a better option for us, particularly because the are nocturnal and our daughter is still young, her bed time would be Hammy's wake up time! We were introduced to the available Guinea Pigs, shown a variety of housing options, Maddie explained the importance of nutrition, play, chew toys and behaviours to watch out for too as the Guineas get older. We are going to reflect in readiness for a joint family decision with Henry and Lils, but for now are just so grateful for the time Maddie spent with us. Finally, the Store Manager Raf was really encouraging about ensuring Maddie was recognised for her efforts - he was keen to encourage this recognition of his team and in my eyes, this is really good leadership! Thank you Pets at Home Bury!! x”

“Outstanding!! I came in yesterday concerned over my pup with constant diarreah. He has just been on antibiotics from the vets but since getting him (now 17 weeks old) he's never had a solid stool and he's on puppy version of my older dogs food.. straight away two amazing staff members came over and gave me some good advice regarding my pup.. recommended this food and nothing was too much trouble.. came home last night, gave django his food and today.. he's had his first solid poo since iv had him. So bloody happy and he's currently bouncing round. So hats off to the staff outstanding advice and highly recommend anyone in a turmoil to pop in to warrington pets at home. Thankyou!!”

“Wonderful service - helped out during an emergency. THANKS BEN! Highly recommend x”

“Great shop, helpfull recomended”

“Great shop. Very friendly and helpful staff”

“The groom room girls are amazing ! I’ve been bringing Dexter (Dachshund) here for a full groom around every 5 weeks since he was a puppy and he’s 5 now ! They are all amazing with him and put him at ease . Lorraine is always helpful and professional . He comes away smelling gorgeous and he’s always happy ! I wouldn’t take him anywhere else Thank you !”

“Support your local independent businesses! Edgeley is lucky to have a pet shop on the high street. I have bought plenty of cat toys here and they also do refills for biscuits which avoids plastic waste.”

“Served by Lewis who was super friendly and very helpful! Very much appreciated especially when it was nearly closing time”

“Huge respect to Pets At Home for only allowing those over 18 to buy a pet. Hearing a young teenage demand a hamster just because he wants one and the staff requiring him to be over 18. Great work as his intentions didn't seem pure. Proud of this store for protecting the animals as much as they can”

“This is simply based on a single staff member summer. This is the type of person all businesses need. Someone who enjoys the environment she is in and it shows! Nothing was too much for me and my son that day!”

“Usual fair, plenty of stock. Usually busy. Free parking outside easy access other large name stores nearby in centre as well. Worth a visit.”

“Can't rate the staff here enough. They are brilliant. Photos to come.”

“We went here to look at getting a new hamster, but we ended up with 2 gorgeous Guinea Pigs. The girl who served us was brilliant. They had a cold once we got them home and Pets at Home took them to the vets in the shop, got them both treatment and paid for everything, such superb customer and pet service :) We now go here for all the piggy requirements.”

“Nice little trip for a price up and check for fish tanks. Kids loved seeing all the animals Fully stocked with rabbits and guinea pigs, kids were mesmerised at how they are cleaned out and cages all sorted out.”

“The guy at the till (sorry - I didn't ask or see your name) was really helpful, friendly and knew the store. I took my dog in and she had an 'accidental' wee. I asked for a cloth/tissues to clear up. He said "no problem" and walked away, I assumed to get a mop. He came back with a 'wet floor' sign and said "I'll sort it". I'm sure mine wasn't the first.”

“I Never leave reviews however, I visited your shop last night five minutes before closing time, was met with the most helpful young man George, he helped me choose the right product for my puppy with the upmost patience as the shop was about to close, what an absolute credit to your company thank you George”

“Not my first review, but another stay of over a week at this hotel. Decent location, glad I'm not parking on the grounds though with a £3 daily fee, when it was free till recently. Staff terrific again. Special shout out to Bruce who was brilliant with our reservation, as well as Amar and Hannah, who are fantastic. Finally, we often get in very late and see Nathan, who does the graveyard shift, and is another terrific member of staff. All the best to everyone and see you again soon, I'm sure.”

“"Great shop all round, Fine friendly and Knowledgable staff Very helpful now my Go To Pet Shop."”

“I love this shop! All the birds, small furries & fish are really well looked after plus the staff are very knowledgeable & super friendly. They are always well stocked with everything our pets like & they do a great selection of frozen raw food too for dogs. Our dog loves their selection of healthy treats to keep his teeth clean & to keep him stimulated. The fish are amazing! They often have unusual types as well as the regular ones. I find them to be well stocked & enjoy looking at them, they’re so healthy! It’s hard to find good independent pet shops these days but this is one of them! Don’t bother with the big chains, come here instead!!”

“Great shop and convenient prices available in store kind staffs”

“Normal B&M Store on the small Size, their food section is bigger than others I have been to, small beauty section no make up but generous moisturiser and pre-make up routine items. Parking is ok, normally quite busy and from memory it’s a 2h limit.”

“Went this morning to get my son a pet hamster, they had a lovely selection all happy and healthy, the staff were really helpful. I got everything I needed from the store, really happy ⭐⭐⭐⭐⭐”

“Staff are very nice and helpful x”

“I have come here for blood test several times. Mr Arslan Rehmani took my blood very gently and professionally. I did not feel any pain or sting during it. The result always comes within 1-2 days. Thank you Mr Arslan Rehmani. Highly recommended.”

“Really helpful and knowledgeable staff. They were able to custom built a vivarium. Mark at the shop kept us updated throughout, really stellar work and great customer service.”