Tesco store in Stoke

“Cath today was amazing! Computers did not want to work and she advised on the plan which I signed up for. Please up date your it infustructure and the icon was freezing but the staff were great!”

“On arriving at Vision Express I was welcome by Lisa who examined my eyes, I felt reassured that the examination was carried out in a professional manner which made me feel confident with the service. I’ve already recommended Vision Express to my friends. very pleased.”

“Very helpful and friendly staffs, conveniently located, nice shopping experience.”

“I can honestly say that I received an exemplary service from the Vision Express team in Longton. The optician I saw was very good and put me at my ease. I hadn’t been for any form of eye test for 20 years so I was quite anxious but I had absolutely no need to be! Staff were also extremely knowledgeable and super helpful. I would highly recommend & thanks so much for sorting my new glasses… I wouldn’t be able to see to write this review were it not for the team at Longton Vision Express!!”

“The staff make this place was it is, which is a great. Even tonight when the rain water was pouring through the ceiling, the staff had their usually smiles and friendly support. Never had anything less than a positive experience ***** :-)”

“A lovely small store the staff are amazing.freindly and helpful xx”

“This store just got even better after the refurbishment. The staff are wonderful and so helpful. Highly recommend”

“Love using this petrol station because you can pay at the pump or inside the shop which sells a limited amount of produce. The staff are lovely and friendly too.”

“This is consistently one of the best Costas around. The coffee is always lovely, the store is always clean and the staff are very friendly. Costa is our coffee shop of choice so we do frequent quite a number of them up and down the country but this one is always the best.”

“Brilliant little tesco, especially when it's a bank holiday! We went here on a bank holiday Monday after realising Tesco Extra in Longton was shut - we managed to get 95% of things we needed, including veg and cat treats! I'd definitely recommend it to anyone wanting to do a simple tesco shop :)”

“A convenient well stocked shop. Usually use the self service checkouts but today there was a queue - a very polite young man called me over to the till was really pleasant & packed my items for me. He was a great advert for your company (I work in retail myself) excellent customer service. I didnt catch a name badge but he was blonde & working at 4.30 pm.”

“Really helpful staff they helped me find what I needed very clean and nice”

“Very convenient, small car park up front. Perfect for a quick shop”

“Today at the meir park branch the staff went above and way beyond when my mum was taken poorly ( she is fine now) I hope the staff read this as they were excellent in their care and assistance to both my parents. My dad was looked after by the floor manager and a couple of lovely ladies finished putting his shopping through the till, packed it and took it to his car. They also arranged for a member of staff to follow me to my dad's as I needed to get back to my own car there. They helped him in and unpacked his shopping while I got him settled. Then drove me back to mum who was being seen to in the ambulance.! Amazing helpful caring and professional throughout. Thankyou”

“Great staff, clean well presented store, good range of products, super fresh baked bread rolls too! Plenty of parking, ATM, open early & closes late seven days a week.. What more can you ask for? Thanks guys!”

“I would like to say that Tesco Mobile in the Rugeley store is brilliant, The young man Jamie, that helped me was confident, polite and extremely helpful, What an asset to Tesco. Thank you Jamie.”

“I was a customer in the store today and felt it was important to leave a review after witnessing an unpleasant incident that was handled far better than it should ever have needed to be. I saw and heard two customers who were running around the shop shouting, laughing, and loudly mocking a conversation involving a young child. They were treating the store like a playground, disturbing staff and other customers. From close proximity, it was noticeable that they had a strong smell consistent with recent substance use, and their behaviour was erratic and confrontational. A member of staff intervened and asked them to stop, explaining that their behaviour was inappropriate. Instead of listening, they escalated things — repeatedly justifying mocking a child in a local supermarket, laughing it off as a “joke,” and verbally abusing the staff member. I clearly heard him being insulted, including being called a “fat bastard.” He asked them to leave at-least half a dozen times before they finally did. But not before this colleague agreed they could buy what they had and leave, after paying they then returned to the colleague to further harass him. After the incident, I spoke briefly to the colleague involved. I always forget his name; but he was a young man with brown hair — someone I hadn’t seen in the store for a while but who I remember as always courteous and friendly. He explained that the conversation they were mocking was with his nephew. What stood out was that he made the point directly to the customers it shouldn’t matter who the child was — no one should be mocked or harassed in a supermarket, especially children. No supermarket staff member should ever have to put up with behaviour like this. What I saw was someone standing his ground firmly in the face of sustained provocation. As a customer, I actually found it reassuring to see bullying behaviour challenged instead of ignored. I’ve been coming to this store for years and have always received great service. If I had been spoken to the way that colleague was, the outcome would have been far worse, — his restraint and professionalism deserve praise.”

“Momentum, pay at pump, 24 hour, good disabled parking at the main store = defacto logical refueling location.”

“Very friendly and helpful staff. We'll stocked store”

“A lovely shop to visit. Great staff, always friendly and helpful and always happy to help in any way. The manager is always keen to support local charitable causes”

“Nicky is lovely. When ever I come in she always makes me smile. First class service everytime what an absolute star! Employee of the month I think!”

“Great for a quick stop groceries”

“Staff great, always pleasant and helpful. We often buy the 2 dine in meal, usually very good, but had the pork belly tonight, and literally there was no pork at all, it was all fat. A one off but won’t be having it again”

“Can't speak too highly of them. My local pharmacy couldn't/wouldn't, give my wife the particular brand of medicine she needed. Tesco's contacted the manufacturers and made sure that she received it . Sevice prompt and pleasant at all times, had a problem which the regular pharmacist dealt with. First class service from all the staff.”

“We would like to thank the 2 members of staff that assisted myself and my husband yesterday in the car park of battlefield Shrewsbury. My husband clasped and they came to our aid, I didn't get there names but I think one was a supervisor and the other one was a first aider. They are definitely a credit to your staff . Thank you Paula and Ralph Dey”

“It's a really good Tesco. Plenty of room and nice staff”

“Clean store well laid out and friendly staff. Well stocked.”

“Excellent selection of grocery items and fresh produce. Have been shopping here for several months now. Staff are polite and helpful. There are cash machines out side and also there are 2 photo booths if needed. Good indoor car parking space and free for 3 hours. Recommended for weekly shopping.”

“Always seam to have what i need Lol. Parking can be tricky at busy times, but you don't have to wait too long as people come and go pretty quickly”

“Friendly and helpful staff as always. Stress free experience.”