Friendly café in Birmingham

“Tried first time for midnight craving. Collected myself as I live close by . Ordered Ferraro, Bisconi,Orea and Flakes. Absolutely fresh, top quality. Enjoyed every bite. Highly recommended.”

“Me and my wife visit every Saturday morning, and it’s always a brilliant experience. The staff are friendly and welcoming, the quality of the coffee is excellent, and it has a real coffee shop vibe. Nice background music, a relaxed atmosphere, and a lovely place whether you want to work, chill, or just enjoy a proper coffee. Highly recommended!”

“Costa at Asda is fantastic! I find myself going there regularly - Shout out to Perrie, Faith and the rest of the crew - They all do a magnificent job and part of the reason I return so frequently! :D”

“Pleasant personalised service, a professional and courteous approach, A true asset to this place, Musa is a delightful artistic looking member of Picassos and is the epitome of class A service. Always on the frontline with a smile and an Attentive ear with the attitude and sincerity to match. Takes pride with orders and always goes that extra mile. Allah humma Barik.”

“Great reception and kindness. There food is delicious and great with good aromas. I always use them whenever I can but on this occasion, I am rating them for letting my kids use their toilet facilities. On my way to London, my kids needed to use toilet but nowhere around; I just popped in, asked the receptionist and she granted us access. Their environment was neat and well decorated; their toilets were clean and neat. They have delicious dishes displayed all over the shelves. Highly recommended.”

“I went here to do some work for a few hours last week and it was a really nice atmosphere. After a while, one of the staff came and asked what I was up to and then brought me a slice of carrot cake on the house! It was so kind.”

“Nice environment to chill, relax and have a break. Staff were friendly, was served by Gurvir! Amazing service! Undoubtedly one of the best branches I’ve been to!”

“Loved! I wasn’t too sure what to get as the menu was so big but the lady serving helped me and a friend order! The brown sugar was yum and my friend enjoyed the Oreo one. Will defo be back”

“The service was excellent served and seated very quickly by the barista i was served by jack who was very efficient at making our drink so me and my wife could be seated and enjoying the coffee.”

“We came in today for an iced latte and were served by Luke—he was so kind, friendly, and welcoming. However, we noticed another staff member who came across as quite bossy and unfriendly toward the team, which could be handled in a more positive way. Huge thanks to Luke—you’re amazing!”

“My go-to coffee runs! Always a pleasure to be served by Joel and Olly! Absolutely top service”

“Great food. It's like a scene from only fools and horses, in a good way.”

“Best Americano Coffee I enjoyed coupled with THE BEST SERVICE by Ms.Aliya ,the staff of this cafe who even remembered me even though this cafe is crowded always. Ms.Yuri another wonderful Staff was so courteous and alerted me about a Paistry which I chose was not vegetarian. Nice Cafe Nice Staff.”

“I love coming here on my college days, + think the staff are super friendly. I'm not sure if I remember a lady with red hair, but the lady with brown hair (apologies for not knowing your name) is a sweetheart + it's a shame I've not seen her here much lately Especially nice on a rainy morning, or a sunny afternoon (before going to say hi to the geese)”

“Great coffee and helpful staff. Good place for people watching.”

“Just had the loveliest service by Hiten. He was so polite and friendly. Great smile and welcomed me as soon as I walked in which was the nicest thing first thing in the morning! Great coffee too as usual!”

“What an improvement and cleaner too, the only change I can see is a new possible manager called Lewis. To whom seems to have all the staff doing jobs that I have never seen them attempt to do before, as well as himself sweeping the floors and behind counters, he was none stop. What a refreshing change, and keep up the good work Lewis as changes are visible even the small ones. WELL DONE”

“I come in every Friday with my dear friend. We have been consistently greeted well and our drinks are always to a top standard. A worker, Sam is always very polite and he always greets us with a smile. Another worker, Thia is also fast and efficient in making our drinks and they always make for an enjoyable experience.”

“Whenever I use Birmingham International Airport & going through Birmingham Int Railway Station, I invariably stop at Caffe Ritazza for refreshments. The staff are courteous, sweet & helpful. The coffee is excellent and the ambience very relaxing. I heartily recommend this cafe as a pit stop before continuing your journey.”

“We use the Cafe every Friday and the staff are all lovely and easy to get to know and chat to. The food is truly impeccable even the most niche order they will do everything they can to make it as amazing as possible. From the BSE to a full Large breakfast. It's cliche to say, however the staff make it with love. Would recommend to anyone local or just visiting to check it out”

“The food is fresh good quality and very reasonable the staff make you feel welcomed and are friendly This is an amazing, welcoming, Excellent Cafe! I highly recommend there Hot sandwiches and Burgers and its such a nice quality of food for anytime of day!”

“Excellent little cafe. We used a voucher for a cream tea and it was amazing! Different way of presenting the sandwiches and cakes on a little beer garden bench loved it.”

“A good coffee shop with plenty of options on drinks as well as food, service was good and it was clean and tidy, tables cleared away quick ready for other customers, the atmosphere was calm and not too noisy”

“Wide range of fusion coffees and a warm welcome plus a snall snack shop. Most appropriate for Ethiopian or Eritrean conversations.”

“I love coming here. The staff are always so friendly, and delivery is always speedy. If you're every in the area, I highly recommend this Costa”

“Fantastic love the new disabled toilets helped me a lot with my son Thanks for putting them there xx”

“The staff are some of the kindest, friendliest and patient people I’ve met. I will be honest I’m a frequent visitor to this Starbucks and the team always have a smile on their faces and offer the best service. I get making coffee of various forms is long and can take time but the staff always are kind and apologetic if needed. The music playing always makes me smile and the staff seem to have a laugh and support each other. I come back to this Starbucks for a reason. Well done team!”

“Always enjoy a visit to Caffè botanico. Staff always friendly and attentive. The soup was lovely. Hot chocolate also very hot. Would recommend.”

“Wonderful place to have breakfast. The food is tasty and the portion sizes are more than enough. Anaka and John have a such a high level of customer service. I'd definitely recommend.”

“Excellent cafe open on Sundays. Good service, value and delicious breakfast”