Pet store in Glasgow

“Have always found them helpful even when they are very busy”

“I went here to get advice for my scalp psoriasis through the Pharmacy First service, and I couldn’t be happier with the experience. The pharmacist took the time to really listen to my concerns and explained a few different options for treatment, along with the reasons behind each one. I left feeling genuinely heard and cared for — in fact, the service I received here was better than what I’ve experienced at my GP. I wouldn’t hesitate to go back again.”

“I always use this one, staff are always helpful and friendly despite how busy they are.”

“Can't rate this branch highly enough. Always really helpful staff here, especially Stephanie (pharmacist), who sorted a prescription problem with my doctors.”

“I would like to thank the staff at the anniesland boots Elizabeth and Karen for there help sorting my prescription out today and phoning my GP surgery Thank you”

“Would highly recommend Andy. He's helped us with our over energetic, mouthy pup Stella. We were struggling with our girls' behaviour to the point we were wondering if we'd made a mistake in getting her. We knew there was a good dog there however and Andy came highly recommended. Within seconds of coming into our home, he had Stella under control with a few commands and techniques. The session lasted around an hour and covered so much in that time. He gave us loads of great advice from food/treats to training, games and toys. Andy continues to support us and he's always available on hand to message or chat through any issues we're having.”

“Great service and knowledgeable staff”

“Very busy pharmacy but always polite and helpful. I went there for a skin irritation and the pharmacist was very professional in diagnosing and giving me cream. It saves trying to get a doctors appointment.”

“Staff are really top notch my favourite shop got everything I need”

“Just wanted to thank the staff at Penman's after my mum had a fall outside their shop this afternoon. The pharmacy staff came out to help her, gave first aid and stayed with her until I came to take her to A&E. Thank you so much for your kindness.”

“Was treated by pharmacist Chris Diamond for an insect bite on my forehead that had become very swollen and inflamed. I was heading abroad on holiday on same day. His knowledge and expertise were first class . He went above and beyond to diagnose and prescribe medication to safeguard the condition worsening while I was away, also offering excellent advice on what to watch for and seek further medical attention while out the country. Excellent service. Thank you”

“I had only just bought an item when I realised it had passed the expiry date. There were no in-date items of the same type so I was offered two smaller items of the same type or a refund which I took. Joanna refunded me as well as giving me one of the smaller items as compensation. I was impressed with the level of customer care on this occasion just as I had been a previous time when the pharmacist seemed to go out of her way to help me with the issue of providing me with a receipt for the flu jag I had booked online so that I could get a refund from my employer. She had to make a phone call but nothing was too much trouble for her. I'm not quite old enough to remember the 'golden days' of customer service although I am aware of them. I feel that it still exists in this branch of Boots from what I have seen, even if not in many other places.”

“Good free parking. Uses all method of payment. Some good deals”