The 30 Best Backpackers in London

“Amazing customer service bought both my umrah and hajj tickets from here I have no words to explain how amazing the people who helped me were I’m speechless no words to explain just fantastic !!!!!”

“Lux really lets you enjoy your vacation rather than worrying about the logistics. They booked a fantastic hotel for me in Stockholm at a much lower price than what I could find online. Can't wait to use Lux again in the near future”

“I went on the 28 day India Road trip with TRU. It was absolutely incredible. I was always worried about travelling India alone, and wanted to do it with a trusted company and meet friends on the way. It has been the best experience of my life to date. Thank you India and Thank you TRU .”

“Just popped into Trespass, Woking, to shop and Joe, the store manager was absolutely brilliant. Went in stressed and came out of the store feeling cheerful!”

“Me and my fiance had a great experience here looking for hiking shoes and bags for our travels. There is a great selection of shoes and gear here. Harrison was unbelievably helpful and knowledgeable. The best customer service we have had in a long time! Thank you Harrison!”

“Aakash is amazing and good service by him.He helped me regarding shoes and helped me regarding the membership and stuff and he is a very kind person”

“The most stunning unique pieces delivered to you in beautiful packing with empowering personalised messaging making you feel at your best! Also, can I mention.. such excellent & professional customer service with timely responses and all needs meet. Would 100% recommend!”

“absolutely first class service. Darrell sorted out everything for us including all the transfers, flights and cruise booking and we were delighted.He is helpful and efficient and nothing is too much trouble.Beats using the internet .”

“Staff at this branch always got a smile and are very helpful”

“This is by far the most complete North Face store I’ve seen in London. The Regent Street location has a huge range of collections — from everyday urban wear to serious outdoor and hiking gear. The layout is spacious and modern, so it’s easy to browse without feeling cramped, and everything is well-organized by category. The staff are friendly and knowledgeable, ready to help you find the right size or explain the differences between technical jackets and casual ones. Prices are standard for TNF, but the advantage here is the variety: you’ll almost always find the newest releases and full size ranges in stock.”

“Excellent Stay at the Hostel! I had a fantastic experience at this hostel. The staff were incredibly friendly, welcoming, and always ready to help with any questions or needs. The room was clean, comfortable, and well-maintained, providing a cozy environment after a long day of exploring. The common areas were lively and perfect for meeting fellow travelers. Location-wise, it was very convenient, close to key attractions and public transportation. I highly recommend this hostel to anyone looking for a great place to stay with a warm atmosphere and excellent service. I would definitely come back! Special thanks to Geruza”

“I tried to book my flights on line but unfortunately the booking didn’t go through so I got a call from SkyWings to check if I was still interested in booking. Peter helped with the booking, sent me the payment link and then confirmed the booking. He was very helpful and explained the process very clearly. I would definitely recommend SkyWings to friends and family.”

“Cheap website for holidays etc. Just be aware you may need to add baggage for flights! It still works out cheaper than other websites.”

“I had a great experience in the new JD that opened in Lakeside recently. Staff were very attentive and friendly especially Vanessa who I was served by. She was very effective in helping me pick out a perfect gift for my daughter. Will be back.”

“Really friendly helpful service that makes a real difference to booking a holiday”

“Kaye is fantastic! Always love visiting the store to get her advice. Even if they don’t stock the required item, she’s always very helpful and tells us where we can buy it. Service is top notch! The fact that dogs are welcome is a bonus!”

“I had a fantastic experience at St Christopher’s Inn in Hammersmith, and a big part of that was thanks to the wonderful hostess at the street desk. Isa’s attention to detail was absolutely amazing — she anticipated our needs, answered every question with patience and clarity, and made the whole check-in process smooth and welcoming. It’s clear she takes pride in her work and genuinely enjoys helping guests. She is truly excellent at her job, and her professionalism and warmth made our stay even more enjoyable. Highly recommend!”

“Wonderful Stay at Safestay London! I spent a few wonderful nights at Safestay Hostel in London, staying in a female dormitory, and I couldn’t be happier with the experience. The location is absolutely perfect — close to public transport and easy to reach many of the city’s main attractions. The rooms, showers, and toilets were all very clean and well-maintained, and the bedsheets were fresh and spotless. I felt very comfortable and safe throughout my stay. The staff were incredibly friendly and helpful, always ready to assist with a smile. Their warm attitude really added to the welcoming atmosphere of the hostel. I would definitely recommend Safestay to anyone looking for clean, safe, and affordable accommodation in London. I look forward to staying here again on my next visit!”

“I have been at Bowden Court for a while now and honestly, I am really glad I picked this place. The rent already includes breakfast and meals, which makes life so much easier, saves a lot of time, and actually helps with budgeting too. The food is really tasty with plenty of options (both veg and non-veg) so there’s always something good to pick from. The rooms are comfy, and the reception staff are super friendly and always around to help 24/7. It is affordable, flexible, and honestly I dont think you will find a better deal in London. Definitely recommend it if you are looking for a stress-free stay.”

“A good place to stay, conveniently located and with all the necessities. Very attentive staff, and a lively pub downstairs.”

“Complete expertise and superior knowledge of products. Also wonderful customer service.”

“Ordered online and pick up was easy process just have to have ID, The girl at the front with glasses was friendly, attentive and helpful.”

“Great service always... Very professional atmosphere”

“I had an issue with a pair of shoes(sizing) Gabriel and Mason both Went back and forth finding different trainers each time we changed our minds. They were good humoured and professional, in between dealing with us they also dealt with other customers, whilst remaining attentive to us. Overall my experience in that store was more than elevated due to their excellent customer service”

“The company secured us great deals for our holiday, e.g, we got a good taxi ride much cheaper than usual from our airport to hotel. Plus, our agent, Manoj was very helpful. Overall, good experience.”