Medication store in Sutton

“This pharmacy is the best I've ever been to. The pharmacist is incredibly helpful, expert, and friendly. Open long hours, with a complement of well trained, helpful staff. The travel clinic was brilliant when the NHS let us down. Highly recommend.”

“Sarah did an outstanding job with our vaccines! She has an incredibly soft touch – my mom and I barely felt a thing. Her gentle approach and professionalism made the experience stress-free for both of us. Highly recommend her for anyone feeling anxious about shots! My mum regularly picks up prescriptions from Grainger's Pharmacy, and we couldn't be more pleased with their service. The staff provides exceptional customer service, making every visit feel welcoming and community-focused. It’s clear they truly care about their customers. Highly recommend Grainger's for anyone looking for a friendly, reliable pharmacy experience!”

“A favourite of mine great selection of food and clothing and anything else you never thought of friendly helpful staff”

“Brought a lovely pair of boots and very helpful staff, if you need wide shoes”

“Absolute lifesavers. Have had to go here twice late at night and always amazed and grateful they are open. Staff are great, very helpful and knowledgeable. Always end up coming out with more than I went on for. Total God send.”

“I always visit Natasha for my hygiene appointments, and she does an amazing job making my teeth feel incredibly clean. The staff at the clinic are also all so lovely and welcoming, making each visit a great experience. Highly recommend!”

“After some bad advice and treatment by another dentist I was in need of a solution for missing bottom teeth and a general overhaul. From the first consultation and every interaction after the team were understanding and courteous. I opted for a partial denture, which has been great! The follow up appointments to get the correct fit were no problem for Dr N Velan. With the other work completed and a few visits to the hygenist I can now smile with confidence again! I cannot describe what this means to me. Thank you all so much!”

“Reena & the team are so friendly & helpful, discreet & informative service. Highly recommend!”

“Best pharmacy in the area. Pharmacists and staff there are the ultimate health care givers. They have looked after our family since they opened well over a decade ago. Not just us but my Dad as well. They really are a community treasure….”

“Flu injection on time and painless. Pleasant staff.”

“Once again brilliant service so pleased I changed to MPS wonderful helpful staff”

“Good price for products Excellent customer service - so nice to be able to dial a number and get directly through to a helpful person who cares! Will certainly be a repeat customer”

“⭐️⭐️⭐️⭐️⭐️ I can’t thank David and Louise enough for their incredible help during a recent emergency. I was in a really stressful situation needing an urgent prescription, and they both went above and beyond to support me. David was calm, professional, and reassuring — exactly what I needed in the moment. Louise was kind, efficient, and so understanding. Between them, they managed to sort everything out quickly and made what could’ve been a nightmare experience feel manageable and even pleasant. Their compassion, knowledge, and genuine care made such a difference, and I’m so grateful. It’s rare to find that level of service these days. Absolute credit to the profession. Thank you both so much! A very grateful Aimée”

“SO HELPFUL! Went in to check something with allergies and pick up a prescription and left my phone. An amazingly lovely lady scrolled through the cctv footage to find it was me and waited at the shop to give it to me as I was going on holiday the next day. An absolute angel!”

“The entire team is attentive ,proffesional and friendly.”

“Pick up prescription for my husband. One of the staff asked me would I like to check my blood pressure. After check, reading was not very good and she said will send my reading to my gp, hopefully will get appt from them. She also gave me a copy incase i didnt hear anything from GP. Surprising LESS than a day, I really got text message appointment from my GP. Many thanks to Tesco chemist that really did good job. If not, not sure how much time I need to spend to get an appt from GP.”

“I visited the pharmacy today 28/04/2025 to take a bag of prescription drugs that were my husband's before he sadly passed away. The young girl who served me was very helpful, kind and courteous. I didn't get her name but she had long dark hair and glasses. I would like to say a big 'thank you' to her.”

“Friendly and helpful staff. Imperial pharmacy have come to the rescue on a number of occasions when my local pharmacy have been unable to obtain certain medications. Other reviews have mentioned long wait times, and whilst I have experienced this a few times , it honestly is not any different to where I normally go. I would recommend this pharmacy.”

“I visited the Boots Pharmacy store located at 2, Station Road, Cheam, Sutton, Surrey SM3 8SW (UK) on 18/08 to purchase some medication for my son (who could possibly be at risk of anaphylaxis due to repeated wasp stings. I keep emergency medication on hand in the event he is stung by a wasp again whilst we wait for a referral to an allergy specialist). My son was due to spend the weekend with his father, who had mislaid the medication that I had previously supplied. I spoke to the pharmacist, Sana, who advised me according to my son's needs and as I was due to make payment - I broke down into tears and was unable stop or catch my breath. She asked if I wanted to go into her consulting room, to which I agreed and she accompanied me in, sat me down, gave me tissues, listened to me talk, listened to my fears about my son being stung again by a wasp, hugged me and then gave me further professional medical advice (which I will follow up). After approximately 10 minutes I regained composure, paid for the medication and left. I suppose the point of this lengthy review is not only to illustrate her professionalism, knowledge and customer service, but also her humanity. If she had let me leave the store in a state of panic and anxiety, I could have easily not paid attention to crossing the road (for example) or crashed my car etc Her actions made a huge impact on me and I will be revisiting the store to thank her myself and I feel extremely strongly that she should be recognised for her actions.”

“Lovely people in here. I've never had a problem. Pills always on time. Very helpful. Always ready to sort out any problem. Also they deliver my mums medication and had no problems at all”

“Impressed by efficiency of the staff. greeted upon arrival and directed to the appropriate section. Staff members were attentive and available to assist throughout the visit. Despite a busy period, the staff maintained a steady flow of customers without compromising service quality. Each team member demonstrated a clear understanding of their responsibilities. The pharmacy staff provided advice and recommendations, addressing customer needs. The cashier processed transactions efficiently, resulting in a smooth checkout experience. Happy with the service at Boots pharmacy”

“Whenever I have need any medicine in late night I make my way to them.”

“Great chemist. Helpful and discreet.”

“The store serves patients of the RMH with diligence and quick.”

“We have used superdrug's for quite a few years now and always found the pharmacy staff helpful and polite.”

“I called around 4.30 today to check how late they were giving 'walk-in' Covid boosters and was told 5.30pm. I arrived at 5.15 and was dealt with as soon as the pharmacist finished serving the customer in front of me. I left having had my Covid booster by 5.25pm. Excellent service. I would highly recommend them.”

“I’ve been using this pharmacy for years and years. Great service will go above and beyond to help her customers. She is very friendly helpful knowledgeable and ready to help you in any way . Would highly recommend”

“i rang the store because nobody could get my prescription, i spoke to a guy named stuart. he did everything he could to help me, he went that extra mile and sorted it all out for me.AAA* fantastic service, thank you so much for your help. best service i have ever had. credit to this guy. brilliant.”

“Couldn't believe the bad reviews on here. I get regular medication here and it is always available and always ready for me to pick up. The pharmacist is always willing to have a private chat regarding any ailments. I do shop at Sainsbury's so fit pharmacy visit around shopping.”