Vaccinations in Romford

“I have received the best care for my new dog over the past 6 weeks. David performed a difficult surgery last minute which will be life changing for my new rescue shihpoo. I can’t express my gratitude enough. Every member of staff we saw including nurses and reception were all so informative, caring and friendly. Highly skilled team. A service that seems too good to be true ! Thank you so so much. Amy and mavvi xx”

“We use the vets practice at this branch vets for pets. All I can say is they are unbelievable. My dog was in real trouble, we got an emergency appointment at 1.am they took him in for 4 days fixed him up and now hes as good as new. They kept us updated every step of the way. They showed us such great empathy and treated our dog fantastic. Cannot praise them enough.”

“The staff was exceptional during one of the toughest moments I've had to go through. I can only thank them for being kind, caring and all around great. Edit: I just got home and found a card from them, giving their condolences and a bag of poppy seeds to spread in her memory. It's a small gesture, but it means the world. We will for sure register our newly adopted kittens with them. Thank you.”

“Very nice people working on that good clinic especially Fiona if I’m correct spelling her name… My regards”

“Arrived 8.05 Saturday morning, triaged within 20 minutes despite being 14th in the queue. Treated foot wound within 25 minutes, the staff were extremely efficient and polite. All done in around an hour. Thank you NHS, 10 stars if I could!! To add, I have subsequently visited twice more and received the same exemplary treatment for my scalded foot on both occasions. The last time I was in and out within 50 minutes. Maybe if a few more people like myself who have received brilliant treatment took the time to leave a review it might help to redress the balance of those who leave poor reviews without knowing the circumstances for delays and roles of the staff there. As a man in my 80's I'm grateful to live in this country and to be able to walk into an NHS care facility, without appointment, on my doorstep and receive this quality of care. 10 stars once again and my foot is getting better! Shame on you complainers!! Thank you once again NHS.”

“Richard was amazing today! Was really worried about my cats health so called up first thing to get an emergency check up and was able to get an appointment very quickly and got the injections she needed this morning! Am super thankful for the help today!”

“Always helpful, knowledgable and can tell they both love pets. Thanks guys il hopefully not have to see you soon”

“I called the vet on Saturday late afternoon and was offered an appointment just an hour later at 6pm. With our cat, Rupert, clearly down in the dumps, diagnosis was difficult without any specific symptoms. Very sympathetic handling (without a sedative) enabled a physical examination and the taking of a blood test but there was nothing abnormal showing but by then I had remembered that he had destroyed an old toy full pf catnip about five days previously. An X-ray was then taken and signs of the toy contents were found, Medicines were injected appropriately. On return home, Rupert seems like he is back to normal already. Eating, walking around, clearly happy again. Extraordinary. Thank you to the whole team for the care and the competence shown and for the cup of tea you gave me as well.”

“Cheryl is amazing. I am just so thankful she was the vet who took care of my dog last Saturday. Surgery went well and my dog is recovering nicely.”

“Today I went for my mammogram and I was seen by Lynn . Lynn was so lovely so kind and reassuring Lynn made me feel so at ease . Thank you so much for being such an amazing mammographa”

“Thank you to the caring and helpful staff at Wellbeing Pharmacy. Staff are always efficient when I collect my repeat perscriptions, your kindness is much appreciated. Thank you especially to Anne and Janie for their friendly and approachable manner.”

“I have just changed my dog’s vets to ivy lodge. Amazing staff. My dog is extremely nervous and often fear aggressive. They took time in getting to know her and made her so comfortable to the point she was even wagging her tail. We have had numerous issues with her and her first visit feels like we got further than any other place we have been too! Couldn’t find a fault at all”

“I would like to praise a member of staff in the beauty section for being so patient and kind. Shannon helped me a lot yesterday and stayed with me with her suggestions and my requests in the makeup section. I was very grateful as not many staff members would be as patient as her. Thank you, Shannon”

“I recently joined this practice and have seen all the vets at the surgery, as I have a dog who’s been quite unwell. Every single member of the team has been so lovely and compassionate. They’ve shown real care and gentleness towards my dog, especially considering how anxious she’s become about vet visits. They never push unnecessary or expensive treatments - only what she truly needs - and every time we leave, she’s calm and on the road to recovery. I highly recommend them. It’s such a relief to have found a practice that puts the animal’s wellbeing first.”

“Debbie and the gang are always so accommodating”

“Lovely Sharon is so laid back and kind. I was very worried leaving my babies but she reassured me and the Cattery is just what they need. Not clinical but clean, fresh air through the mesh to the garden, cozy inside bit. I don’t think they’ll want to come home!”

“Ahmar was super helpful and I only visit here when he’s there. Always go above and beyond and provides the best level of customer service. This pharmacy is always SO busy at all times yet they always remain helpful and calm. Highly recommend ⭐️”

“I have always found the staff at Crescent Pharmacy to be very helpful and friendly, great service, sometimes you might have a bit of a delay in your appointment but to me that just shows that it’s not like a conveyer belt, pharmacist is always very thorough and so helpful and goes through everything with you to put your mind at rest and I personally would not go anywhere else”

“I had a blood test appointment,the lady was lovely, smiling, with a good vibe and very gentle, I barely felt when she took the blood.”

“Called 111 and got an appointment on a Sunday morning... The Doctor was very good, thorough, friendly and polite. The receptionist was also very friendly, helpful and polite. This is a very clean surgery with plenty of seating and toilets. Parking in the road outside”

“A wonderful Gp surgery with professionals that care about your health. Always polite and ready to assist you. Very respectful. Dr Marks speaks to you, not at you. There is a friendliness amongst the other service users when waiting. Sometimes, you may have to wait a little longer but this is the same for all NHS Gp surgeries. Dr Marks is creatively proactive in wanting to ensure you obtain the best and correct medical advice and attention.”

“This doctors surgery has always gone above and beyond for me and my kid's, the last 13 years I've been here, never had any issues.”

“I have visited Dr RITU several times and have always had an excellent experience. She takes the time to understand the patient’s concerns, listens carefully, and provides thoughtful advice and effective treatment options. Her approach is professional, kind, and patient-focused. She combines medical expertise with genuine empathy, which makes every visit comfortable and reassuring. I am very happy with her care and would highly recommend her to anyone seeking a trustworthy and understanding doctor.”

“Absolutely recommend Catherine at Puparazzi, she was so friendly and has a natural flare with puppies and was just wonderful with our 13 week old Cocker, she has given some sound advice which we are already putting into practice and look forward to the next session with the kids getting involved! Thanks so much!!”

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“I was unable to get a certain drug from our normal pharmacy and telephoned Tesco Pharmacy, I spoke to the Pharmacist who was most helpful, checked and confirmed he had the drug in stock, held it for me until I drove to the Pharmacy, it was waiting for me when I arrived, I cannot praise the service I received any higher they gave the best service I have ever received. Thank you for your help.”